Alice’s Playground Center
A child care center in Hendersonville, North Carolina 28792
701 A South Grove Street, Hendersonville, North Carolina 28792. (828) 697-9449.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 22 violations in the last three years
- Oct 12026 the latest visit on record
- 90 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 DCDEE visits in the last three years, the latest on Oct 1, 2026.
22 violations cited in the last three years, 22 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
19 violations in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 1, 2026: unannounced3 violations
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“There is obvious peeling paint in the classroom of one and two-year-olds.”
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Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.
“Staff V.I., hired 9/21/2026 and staff F.M., hired 7/21/2026 do not have signed and dated statements that they received a job description.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Baby orajel, Equate toothache and gum pain relief gel, and Hyland’s baby oral soothing drops, were in unlocked storage in the classroom of one-year-olds.”
Jan 21, 2026: unannounced5 violations
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A valid qualification letter was not on file and available to review at the facility.
“C.M. has a criminal background letter that expired 12/9/2025.”
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At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.
“An ITS-SIDS trained staff member was not consistently present in the classroom with five (5) infants on 1/8/26. A parent was left in charge of a group of infants while the administrator was cooking lunch.”
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Prior to employment a Criminal Background Check was not completed.
“A parent left in charge of five (5) infants for the administrator to cook did not have a criminal background check.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“A valid qualification letter was not on file for C.M. Qualification letter expired on 12/9/2025 for C.M. In review of ABCMS the individual has not started the CBC renewal qualification process.”
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Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities.
“A staff performed food preparation duties while counting in meeting the staff/child ratios in a classroom with infants.”
Oct 17, 2025: unannounced3 violations
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Staff, K.G., hired 8/8/2025, has not completed ITS-SIDS training as a caregiver of infants.”
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Staff, K.G., hired 8/8/2025 does not have documentation of orientation for the first two weeks.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Staff, K.G., hired 8/8/2025 does not have documentation of orientation for the first six weeks.”
Aug 21, 2025: unannounced2 violations
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A valid qualification letter was not on file and available to review at the facility.
“C. Smith was employed 11/25/24-12/19/24 at the facility without a valid criminal background qualifying letter on file.”
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Prior to employment a Criminal Background Check was not completed.
“C. Smith was employed 11/25/24-12/19/24 at the facility without completing a criminal background check.”
Jun 10, 2025: unannounced3 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff, S.D., has CPR training that expired 3/25/25.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff, S.D., has FA training that expired 3/25/25.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Easily torn plastics, baby wipe packages, plastic wrapped paper plates, and zipper topped bags, were accessible to children under three years of age in spaces #2 and #4 .”
Apr 25, 2025: unannounced1 violation
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Separate lavatories with hot and cold running water, soap, and individual sanitary towels or other approved hand-drying devices were not available for staff in food preparation areas or diaper changing areas.
“The space indicated during today’s visit, which has been used for diaper changes on a plastic mat, is not a designated diaper changing station, nor does it have a handwash lavatory.”
Nov 12, 2024: unannounced1 violation
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“One (1) hand sanitizer labeled “Staff” in the infant room, expired Nov. 2022.”
Jun 6, 2024: unannounced1 violation
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Plastics were accessible to children in the two and three-year-old children.”
Nov 15, 2023: unannounced3 violations
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Staff member, hired 9/5/23, completed the six hours of training in required topic areas 10/11/23.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Staff member hired 9/5/23, completed new staff orientation requirements 10/20/23.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Plastics were accessible in space #8.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 1, 2026 | Unannounced visit | 3 violations cited |
| May 21, 2026 | Unannounced visit | No violations cited |
| Apr 16, 2026 | Announced visit | No violations cited |
| Apr 10, 2026 | Unannounced visit | No violations cited |
| Mar 6, 2026 | Unannounced visit | No violations cited |
| Jan 30, 2026 | Unannounced visit | No violations cited |
| Jan 21, 2026 | Unannounced visit | 5 violations cited |
| Nov 7, 2025 | Unannounced visit | No violations cited |
| Oct 17, 2025 | Unannounced visit | 3 violations cited |
| Aug 21, 2025 | Unannounced visit | 2 violations cited |
| Jul 10, 2025 | Unannounced visit | No violations cited |
| Jun 10, 2025 | Unannounced visit | 3 violations cited |
| Apr 25, 2025 | Unannounced visit | 1 violation cited |
| Nov 12, 2024 | Unannounced visit | 1 violation cited |
| Jun 6, 2024 | Unannounced visit | 1 violation cited |
| Nov 15, 2023 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Aug 31, 2018.
- Licensed for 90 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 45000196.
- Restriction: Other - Daytime care only.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Mills-Dunbar, Alice M.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 53 child care providers in Henderson County, the middle value for violations cited in the last three years was 9; this one had 22.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Dana Psam-Pspm-Plus | 0 |
| Edneyville Psam-Pspm-Plus | 0 |
| Wncsource Sugar Hill Children’s Center | 11 |
| Alice’s Playground Center This child care provider | 22 |
| Clear Creek Elementary Psam-Pspm-Plus | 8 |
| The Beacon Child Development Center | 15 |
| Bruce Drysdale Psam-Pspm-Plus | 3 |
| Mt. Pisgah Lutheran Preschool | 21 |
| Wncsource King Creek Children’s Center | 15 |
| Tori Tots and Friends | 3 |
| Sugarloaf Psam-Pspm-Plus | 1 |
| Wncsource Bruce Drysdale Children’s Center | 4 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.