Hillandale Elementary Psam-Pspm-Plus
A child care center in East Flat Rock, North Carolina 28726
40 Preston Lane, East Flat Rock, North Carolina 28726. (828) 698-4453.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 14 violations in the last three years
- May 182026 the latest visit on record
- 175 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 DCDEE visits in the last three years, the latest on May 18, 2026.
14 violations cited in the last three years, 14 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
14 violations in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 18, 2026: unannounced2 violations
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A safe indoor and outdoor environment was not provided for the children.
“The rubber mulching was low measuring two (2) inches instead of the required four (4) inches.”
-
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.
“Outdoors, trash (ex. Water bottles, papers, food wrapper, etc) was around the playground”
Dec 2, 2025: unannounced2 violations
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“A monthly fire drill was not conducted for the month of September.”
-
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“Emergency Medical Care (EMC) plan review was not conducted annually. The last EMC plan review was completed on 8/8/2024.”
Jan 7, 2025: unannounced6 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“One (1) bottle of vomit control was observed unlocked on the cement column in the cafeteria.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“Children arrived to the cafeteria at 2:50 p.m. Children placed their belongings in their container and sat at a table. Once all children arrived to the program, the staff then proceeding to the bathroom to wash hands at approximately 3:00 p.m. This was ten (10) minutes after arrival before children’s hands were washed.”
-
Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“The annual evaluation was completed on 3/15/24 for one (1) group leader. The previous annual evaluation was completed on 1/12/23. This is completed after 12 months from the previous evaluation.”
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was not completed for the month of December.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter-in-place or lockdown drill has not been completed every three months. The last shelter-in-place was completed on 8/31/24.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“The Program Coordinator is required to receive 10 hours of annual training. The PC received 7.6 hours of training.”
Aug 28, 2024: unannounced2 violations
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“Snack today consisted of tortilla chips, salsa, and juice. Then menu posted documented double chocolate muffin and milk.”
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The center did not comply with the permit restrictions.
“Two (2) four-year-old children were in attendance from the start of school August 14, 2024, to their birthday. One (1) turned five years old on August 26, 2024, and one (1) turned five years old on August 28, 2024. Prior to the children’s birthday the program was out of compliance with permit restrictions.”
Jan 22, 2024: unannounced2 violations
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A violation was found for which there is no item number.
“Hot water in excess to 120 degrees was accessible to children. In the cafeteria, the kitchen door was left open making the hot water in excess to 120 degrees accessible to the children enrolled. The Program Coordinator closed the kitchen door during the visit.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Staff member ST hired 10/7/1996 and DZ hired 8/25/2005 did not have a current staff evaluation on file for review.”
All 5 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 18, 2026 | Unannounced visit | 2 violations cited |
| Dec 2, 2025 | Unannounced visit | 2 violations cited |
| Jan 7, 2025 | Unannounced visit | 6 violations cited |
| Aug 28, 2024 | Unannounced visit | 2 violations cited |
| Jan 22, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Dec 2, 2025.
- Licensed for 175 children, ages 5 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 45000170.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Henderson County Public Schools.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 53 child care providers in Henderson County, the middle value for violations cited in the last three years was 9; this one had 14.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Hillandale Elementary Psam-Pspm-Plus This child care provider | 14 |
| Laurie’s Child Care | 2 |
| Wncsource Hillandale Children’s Center | 13 |
| Nessa’s Young’uns Natural Play Center II | 38 |
| The Play and Learning Center | 16 |
| His Kids Child Development Center | 37 |
| Upward Psam-Pspm-Plus | 3 |
| Dana Psam-Pspm-Plus | 0 |
| Mills River Psam - Pspm - Plus | 10 |
| Hendersonville Psam-Pspm-Plus | 9 |
| Glenn Marlow Psam-Pspm-Plus | 5 |
| Edneyville Psam-Pspm-Plus | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.