Kindercare Learning Centers LLC

Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

“Thirteen staff members did not have a staff evaluation and staff development plan on file that had been completed within the past 365 days.”

Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan..

Medical exam or health assessment record was not on file before or within 30 days after admission.

“One child’s record did not contain a valid health assessment that was completed by a physician or health professional.”

Rule Medical exam or health assessment record was not on file before or within 30 days after admission..

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

“One staff member did not have a medical report on file.”

Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2026. Correction verified: by a letter from the provider.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“One staff member and four volunteers did not have an emergency information form on file.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2026. Correction verified: by a letter from the provider.

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

“One staff member and three volunteers did not have a TB test or screening on file.”

Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2026. Correction verified: by a letter from the provider.

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was completed on March 13, 2026. The previous fire inspection was completed on February 21, 2025.”

Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter.

“One staff member and four volunteers did not have a health questionnaire on file.”

Rule Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2026. Correction verified: by a letter from the provider.

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

“One staff member did not have a signed acknowledgement on file, stating the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with them prior to working with children under five years of age.”

Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2026. Correction verified: by a letter from the provider.

For children under three years of age, an open area that allows freedom of movement was not available, both indoors or outdoors.

“While the facility has an open area that allows freedom of movement, on September 23, 2025, a staff member failed to allow freedom of movement for a one-year-old child when the child was confined to a highchair for an extended period of time.”

Rule For children under three years of age, an open area that allows freedom of movement was not available, both indoors or outdoors.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 23, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have documentation on file of renewing her CPR certification prior to its expiration date.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 22, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have documentation on file of renewing her First Aid certification prior to its expiration date.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 22, 2025. Correction verified: by a letter from the provider.

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.

“One child did not have an immunization record on file.”

Rule Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 22, 2025. Correction verified: by a letter from the provider.

Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.

“Lunch consisted of grilled chicken nuggets, baked beans, mandaring oranges, and milk. A grain was not served. When this was brought to the administrator’s attention, she had the cook serve bread rolls to the children in each space.”

Rule Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.. Corrected during the inspection.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In Space #7, a pack of wipes labeled “Warning: Suffocation Hazard/Keep Out of Children’s Reach” was stored on top of a toilet paper dispenser, below five feet from the finished floor. When this was brought to the teacher’s attention, the item was immediately place on a shelf, above five feet from the finished floor.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.

“In Space #6, an observation tank with hermit crabs was stored on a shelf, below five feet from the finished floor. In Space #7, a cage containing a bird was stored on a shelf, below five feet from the finished floor. Documentation of pet vaccinations or a health statement from a veterinarian, stating the the animals are free from disease and vermin, was not available for review.”

Rule The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2025. Correction verified: by a letter from the provider.

A violation was found for which there is no item number.

“Documentation of pet vaccinations or a health statement from a veterinarian was not available for review. This is a violation of a requirement in 15A NCAC 18A .2831(a).”

Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2024. Correction verified: by a letter from the provider.

All equipment and furnishings were not in good repair.

“In the outdoor learning environment, a metal pole that holds the top of the fence in place, was observed in poor repair. The pole was rusted and hanging from its proper placement.”

Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2024. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member (M.C.) did not renew her CPR certification before its expiration date (Certification expired: 3/16/2024).”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2024. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (M.C.) did not renew her First Aid certification before its expiration date (Certification Expired: 3/16/2024).”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2024. Correction verified: by a letter from the provider.

Distance learning was used to complete First Aid, CPR and/or playground safety training.

“One staff member (J.G.) had documentation on file of completing online CPR and First Aid courses.”

Rule Distance learning was used to complete First Aid, CPR and/or playground safety training.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2024. Correction verified: by a letter from the provider.

Lavatories were not kept clean, in good repair and kept free of storage.

“In Space #2A, blankets wrapped in plastic packaging were observed stored on top of a toilet tank in the bathroom, below five feet from the finished floor. The assistant director immediately took the blankets out of the packaging, took them out of the bathroom, and placed them in a cabinet in the classroom.”

Rule Lavatories were not kept clean, in good repair and kept free of storage.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

All staff records, except financial records, were not made available for review.

“Carol Thompson, Traveling Director, did not have a staff file available for review. Documents that verified Carol Thompson’s qualification were scanned and emailed from her headquarters, so she could print them for review.”

Rule All staff records, except financial records, were not made available for review.. Corrected during the inspection.

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

“Nyasia Cox, teacher, had a medical report on file that was older than 12 months (Date of Employment: 12/05/23; Date of Medical Assessment: 8/31/22).”

Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 4, 2024. Correction verified: by a letter from the provider.

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

“Nyasia Cox, teacher, had a TB test on file that was older than 12 months (Date of Employment: 12/05/2023; Date of TB Test: 9/08/2022).”

Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 4, 2024. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“During the interview process, it was confirmed that Monique Wiley, teacher, and Jennifer Covarrebias, teacher, left a child unattended on the playground for approximately eight minutes.”

Rule Children were not adequately supervised at all times.. Corrected during the inspection.