Heavenly Haven Child Development Center

A child’s hands were not washed after each diaper change.

“In Space #1, a child’s hands were not washed after her diaper was changed. When this was brought to the administrator’s and teacher’s attention, the teacher washed the child’s hands.”

Rule A child's hands were not washed after each diaper change.. Corrected during the inspection.

Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.

“In Space #1, after a child’s diaper was changed, the diaper changing surface was not cleaned with soapy water and disinfected. When this was brought to the administrator’s and teacher’s attention, the teacher properly cleaned and disinfected the diaper changing surface.”

Rule Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.. Corrected during the inspection.

Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

“In Space #1, an unlabeled bottle of prepared formula was stored in the refrigerator. When this was brought to the assistant director’s attention, she immediately had the teacher label the bottle with the correct child’s name and today’s date.”

Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was completed on 10/21/2025. The previous fire inspection was completed on 9/12/2024.”

Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In the outdoor learning environment, children under the age of three had access to foam bricks. When this was brought to the director’s attention, she immediately took the foam bricks out of the outdoor learning environment and placed them in storage.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.

“A sanitation inspection was not completed within 365 days of the previous inspection. The facility’s most recent sanitation inspection was completed on 5/13/24.”

Rule The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 14, 2025. Correction verified: by a letter from the provider.

All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.

“In Space #1, an infant was placed in a crib with a bottle of formula. When this was brought to the teacher’s and administrator’s attention, the teacher immediately removed the infant and bottle from the crib.”

Rule All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.. Corrected during the inspection.

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

“In Space #1, infant sleep checks were not completed since November 15, 2024. When this was brought to the teachers’ attention, they documented sleep checks for today.”

Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Corrected during the inspection.

Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

“In the refrigerator in Space #1, two bottles were not labeled with a date. When this was brought to the teacher’s attention, she stated that the parents forgot to label the bottles, and immediately labeled the bottles with today’s date.”

Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In Space #2, plastic bags containing diapers and baby formula were stored in an unlocked cabinet, below five feet from the finished floor.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

A safe indoor and outdoor environment was not provided for the children.

“On May 9, 2024, a staff member failed to provide a safe environment for a four-year-old child that resulted in injuries. Specifically, the staff member chased the child, tripped the child, and then put her foot on the child’s face/neck area.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 28, 2024. Correction verified: by a letter from the provider.

Child was handled roughly.

“On May 9, 2024 a staff member chased a four-year-old child, tripped the child, and then put her foot on the child’s face/neck area. It was also determined that the same staff member had roughly handled additional children on at least two other occasions.”

Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 28, 2024. Correction verified: by a letter from the provider.

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

“On June 18, 2024, a staff member threatened another staff member and used foul language in the presence of children.”

Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 1, 2025. Correction verified: at a follow-up visit by DCDEE.

The center did not report a suspected case of child maltreatment as required by the mandatory duty prescribed in GS 110-105.4(a).

“Allegations of child maltreatment were not reported to the Division by staff members, including administration.”

Rule The center did not report a suspected case of child maltreatment as required by the mandatory duty prescribed in GS 110-105.4(a).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 1, 2025. Correction verified: at a follow-up visit by DCDEE.

There was a substantiation of child maltreatment.

“Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.”

Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 1, 2025. Correction verified: at a follow-up visit by DCDEE.

Center staff did not comply with the safe sleep policy.

“In Space #1, an infant was observed asleep in a crib with a pillow. When I brought this to the teacher’s attention, she immediately removed the pillow from the crib.”

Rule Center staff did not comply with the safe sleep policy.. Corrected during the inspection.

Each child under the age of 12 months was not given supervised tummy time positioned on his/her stomach while awake and alert each day.

“In Space #1, four infants were not offered supervised tummy time when they were alert and awake. Infants were placed in bouncer seats and highchairs with no activities.”

Rule Each child under the age of 12 months was not given supervised tummy time positioned on his/her stomach while awake and alert each day.. Corrected during the inspection.

The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.

“A sanitation inspection was not scheduled and obtained annually. The most recent sanitation inspection was completed on May 05, 2023.”

Rule The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 13, 2024. Correction verified: by a letter from the provider.

Enhanced staff/child ratios and group sizes were not met.

“Rachel Tabron, Teacher, was observed alone in a classroom with 13 children; ages ranging from two years old to four years old.”

Rule Enhanced staff/child ratios and group sizes were not met.. Corrected during the inspection.