Hearth Record

Cozy Corner Child Care

A child care center in Fayetteville, North Carolina 28311

5329 Ramsey Street Suite 33, Fayetteville, North Carolina 28311. (910) 488-2259.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 25 violations in 5 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 DCDEE visits in the last three years, the latest on Aug 4, 2026.

25 violations cited in the last three years, 25 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

25 violations in 5 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.

25 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Aug 4, 2026: unannounced7 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “In Playground #3, gaps were observed between the surface and the fence. Nails were also exposed between two separated wooden plank borders in front of the fence.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2026. Correction verified: by a letter from the provider.

  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “Wallpaper was observed peeling in Space #5.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2026. Correction verified: by a letter from the provider.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Three staff members did not have a staff evaluation completed within the past 365 days.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2026. Correction verified: by a letter from the provider.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “Uncovered outlets were observed in Spaces #1, #2, and #6. When this was brought to the administrator’s attention, she immediately placed safety covers on all of the uncovered outlets.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Lavatories were not kept clean, in good repair and kept free of storage.

    “In the bathroom used by two and three-year-olds, two toilets were observed with missing toilet tank lids.”

    Rule Lavatories were not kept clean, in good repair and kept free of storage.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2026. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Two staff members did not have documentation on file of completing at least 16 hours of orientation within the first six weeks of employment.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2026. Correction verified: by a letter from the provider.

  • Perishable foods were not stored to protect against spoilage.

    “In the kitchen, two expired boxes of Cheez-It crackers and two expired boxes of Saltine crackers were stored on a shelf. When this was brought to the administrator’s attention, she immediately disposed of the expired items.”

    Rule Perishable foods were not stored to protect against spoilage.. Corrected during the inspection.

Feb 25, 2026: unannounced2 violations
  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “In Space #5, cracks and peeling wall paper were observed on the wall surrounding the exit door.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 18, 2026. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “Quarterly drills were not practiced every three months. The most recent quarterly (lockdown) drill was completed on 7/31/2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: by a letter from the provider.

Aug 19, 2025: unannounced4 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space #1, a bottle of soapy water and a container of hand sanitizer were stored on top of a table, below five feet from the finished floor. When this was brought to the legal designee’s attention, the items were moved to a shelf, above five feet from the finished floor.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “In the girl’s bathroom, a ceiling light cover was observed with a missing light cover. In Space #3, a crack was observed on the wall above the exit door. Walls were observed with chipped paint throughout the facility.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 16, 2025. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “One staff member did not complete an emergency information form on or before her first day of employment (DOH: 7/21/2025; Emergency Information Form Completed: 8/10/2025).”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “The most recent playground inspection was completed on June 07, 2025.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 2, 2025. Correction verified: by a letter from the provider.

Feb 27, 2025: unannounced7 violations
  • A violation was found for which there is no item number.

    “All toilet fixtures were not easily cleanable and in good repair. In the bathroom labeled “Preschool/School Age”, the toilet in the second stall was observed surrounded by a puddle of liquid on the floor.”

    Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 12, 2025. Correction verified: by a letter from the provider.

  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “In the bathroom labeled “Primary PK”, four ceiling tiles were observed with visible water stains. In the bathroom labeled “Preschool/School Age”, two ceiling tiles were observed with holes.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 12, 2025. Correction verified: by a letter from the provider.

  • Center did not maintain a record of daily attendance.

    “An attendance record was not available for review in Space #2. When this was brought to the administrator’s attention, she printed out an attendance sheet and gave it to the teacher to fill out for the week.”

    Rule Center did not maintain a record of daily attendance.. Corrected during the inspection.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not submit a copy of the fire inspection report to DCDEE within one week of the inspection visit. The most recent fire inspection was completed on 9/04/2024. A copy of the fire inspection report was received during today’s visit.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In the primary PK bathroom, two plastic packs containing pull-ups were stored on a shelf under the changing table, below five feet from the finished floor. Two plastic packets of wipes, labeled, “Suffocation Hazard: Keep Out of Reach of Children” was stored on a shelf under the changing table, below five feet from the finished floor. When this was brought to the administrator’s attention, she immediately removed the packs of wipes and pull-ups and placed them on higher shelving.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.

    “In Outdoor Space #1, a storage bin, containing balls and toys, was observed with a broken lid, creating sharp points and pinch hazards. In Outdoor Space #2, the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. When this was brought to the administrator’s attention, she had a staff member pick up the items and dispose them.”

    Rule The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.. Corrected during the inspection.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “One staff member did not sign an acknowledgement stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with her, prior to caring for children under five years old. The staff member was hired on 1/21/2025. The acknowledgement was signed on 2/21/2025.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Corrected during the inspection.

Aug 27, 2024: unannounced5 violations
  • A violation was found for which there is no item number.

    “In Space #2, a milk jug, containing discarded milk, was stored on top of a shelf, below five feet from the finished floor. The administrator immediately disposed of the milk jug. This is a violation of a requirement in 15A NCAC 18A .2808(a).”

    Rule A violation was found for which there is no item number.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not renew their CPR certification before the expiration date.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 9, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not renew their First Aid certification before the expiration date.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 9, 2024. Correction verified: by a letter from the provider.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Three staff members did not have an annual staff evaluation, completed within the past year, in their personnel file. The administrator found the most recent annual staff evaluations in a separate file.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Corrected during the inspection.

  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    “One staff member did not complete all required health and safety training topics within the past five years.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 9, 2024. Correction verified: by a letter from the provider.

All 9 visits on record
Visits on record
DateVisitWhat the record says
Aug 4, 2026Unannounced visit7 violations cited
Jun 4, 2026Announced visitNo violations cited
Mar 2, 2026Unannounced visitNo violations cited
Feb 25, 2026Unannounced visit2 violations cited
Aug 19, 2025Unannounced visit4 violations cited
Feb 27, 2025Unannounced visit7 violations cited
Aug 27, 2024Unannounced visit5 violations cited
Apr 22, 2024Unannounced visitNo violations cited
Mar 12, 2024Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Jan 3, 2020.
  • Licensed for 100 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 26000934.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Vernell C. Thomas, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 25.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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