Hearth Record

Walsh Parkway Kindercare Learning Center

A child care center in Fayetteville, North Carolina 28311

3480 Walsh Parkway, Fayetteville, North Carolina 28311. (910) 425-4060.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 32 violations in 10 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 DCDEE visits in the last three years, the latest on Oct 7, 2026.

32 violations cited in the last three years, 30 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

32 violations in 10 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

32 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 7, 2026: unannounced3 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space #3, two purses, belonging to staff members, were stored on a chair in the bathroom that is used by children. In Space #10, an aerosol can containing disinfectant spray and an aerosol can containing shaving cream, were stored in an unlocked cabinet. When this was brought to the teacher’s attention, she immediately removed the items and placed them in locked storage.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “Two children did not have valid health assessments on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission..

  • Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

    “Six staff members did not complete the required amount of annual on-going training hours, based on their education and experience.”

    Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience..

Oct 16, 2025: unannounced4 violations
  • Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

    “The group from Space #7 did not wash their hands after outdoor play. This was corrected when the group washed their hands before lunch.”

    Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Corrected during the inspection.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In Space #1, two unlabeled bottles were stored in the refrigerator. In Space #2, two bottles, not labeled with a date, were stored in the refrigerator. When this was brought to the teachers’ attention, they immediately corrected the bottle labels.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “Three children did not have health assessments on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 24, 2025. Correction verified: by a letter from the provider.

  • Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

    “Two staff members did not meet their required number of annual on-going training hours.”

    Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 24, 2025. Correction verified: by a letter from the provider.

Sep 19, 2025: unannounced1 violation
  • School-aged children were not adequately supervised.

    “During interviews with staff, it was confirmed that two school-aged children were left alone in the outdoor learning environment for an unspecified amount of time on August 27, 2025. During today’s visit, I observed staff actively supervising children in each space.”

    Rule School-aged children were not adequately supervised.. Corrected during the inspection.

Apr 11, 2025: unannounced3 violations
  • Lavatories were not kept clean, in good repair and kept free of storage.

    “In Space #3, a mop bucket, containing a mop and mop water, was stored in the bathroom. In Space #4, a broom and dustpan were stored in the bathroom. In Space #5, an easel and a toy shopping cart were stored in the bathroom. In Space #8, a toy shopping cart was stored in the bathroom. When this was brought to the administrator’s attention, she immediately removed all of the items from the bathrooms.”

    Rule Lavatories were not kept clean, in good repair and kept free of storage.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space #5, two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator’s attention, she removed the plastic bags and donuts from the classroom.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children’s emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development.

    “In Space #3, children did not have access to any books. In Space #5, children had access to six books in the library area. The administrator found some books in a storage cabinet, and placed them in Spaces #3 and #5. The administrator also ordered some additional books.”

    Rule The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development.. Corrected during the inspection.

Jan 21, 2025: unannounced2 violations
  • Children were not adequately supervised at all times.

    “While I put on a pair of shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. I picked the infant up and returned the child to one of the teachers in Space #1. Both teachers were unaware that the infant left the room.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

  • Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

    “In Space #3, sixteen (16) one-year-old children were observed in the classroom with two teachers. When an additional teacher arrived at 8:10am, five children were moved to Space #4.”

    Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Corrected during the inspection.

Oct 22, 2024: unannounced5 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space #1, a pack of wipes labeled “keep out of reach of children” was stored on a counter, below five feet from the finished floor. When brought to the teacher’s attention, she immediately moved the pack of wipes to a shelf, above five feet from the finished floor.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In Space #1, documentation was not available for review of visual sleep checks since 10/16/2024.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 5, 2024. Correction verified: by a letter from the provider.

  • Electrical cords were accessible to infants and toddlers.

    “A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. When brought to her attention, the administrator made the cord inaccessible by taping it against the wall and out of the reach of children.”

    Rule Electrical cords were accessible to infants and toddlers.. Corrected during the inspection.

  • Lavatories were not kept clean, in good repair and kept free of storage.

    “In Space #5, an easel was observed being stored in the bathroom. When brought to her attention, the teacher removed the easel from the bathroom.”

    Rule Lavatories were not kept clean, in good repair and kept free of storage.. Corrected during the inspection.

  • Rule violated (DCDEE’s description below)

    “An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted (omit posting for centers located in a residence). In Spaces #1 and #2, individual feeding plans were not posted for children under 15 months of age.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 5, 2024. Correction verified: by a letter from the provider.

Jul 16, 2024: unannounced2 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In Spaces #1 and #2, visual checks of sleeping infants were not documented for sleeping infants. The teachers documented the date, time, and sleep position on individual sleep charts when we brought it to their attention.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Corrected during the inspection.

  • Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.

    “Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. The administrator found the documents in child records and another transportation folder. The documents were placed in the transportation notebook.”

    Rule Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.. Corrected during the inspection.

Jun 6, 2024: unannounced3 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Spaces #1, #2, and #3, packets of wipes labeled “keep out of reach of children” were stored on shelves, below five feet from the finished floor. The administrator had the staff remove the packets of wipes and place them in cabinets, above 5 feet from the finished floor.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training.

    “The staff member who was assigned to work with school aged children did not complete BSAC training.”

    Rule All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “A staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

May 1, 2024: unannounced3 violations
  • A current activity plan was not posted for each group of children for reference.

    “In Space #5, a current activity plan was not posted in the classroom. The teacher found and completed the activity plan, before posting it on the classroom’s information board.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In Space #8, diaper cream and diaper ointment were observed in an unlocked cabinet, below five feet from the finished floor.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Spaces #1, #2, #3, and #4, trash bags were observed with untied loose trash bags, with loose plastic around the trash cans.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Mar 18, 2024: unannounced5 violations
  • A current activity plan was not posted for each group of children for reference.

    “There was no activity plan posted in Space #10 during the walk through of the facility. When prompted, the activity plan was printed and posted in Space #10.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not a current CPR training on file for review. Their certification expired 2/2024”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 26, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have a current First Aid training on file for review. Certification expired 2/2024”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 26, 2024. Correction verified: by a letter from the provider.

  • Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.

    “Two children, five-years-old, were transported on the center’s vehicle without written permission from a parent on 3/8/2024.”

    Rule Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2024. Correction verified: by a letter from the provider.

  • Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.

    “The two children, five-years-old, that were transported without written parental consent on 3/8/2024, did not have a photograph attached to the emergency information on file. When prompted, the administrator printed a photograph and attached it to the emergency information. Additionally, the administrator stated that their policies read only school-age children are allowed to be transported on their vehicles.”

    Rule Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.. Corrected during the inspection.

Mar 5, 2024: unannounced1 violation
  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not schedule and obtain a fire inspection within 12 months of the previous inspection. The most recent fire inspection was completed on January 10, 2023.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 12, 2024. Correction verified: by a letter from the provider.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Oct 7, 2026Unannounced visit3 violations cited
May 15, 2026Unannounced visitNo violations cited
Jan 28, 2026Unannounced visitNo violations cited
Nov 21, 2025Unannounced visitNo violations cited
Oct 16, 2025Unannounced visit4 violations cited
Oct 2, 2025Unannounced visitNo violations cited
Sep 19, 2025Unannounced visit1 violation cited
May 23, 2025Unannounced visitNo violations cited
Apr 11, 2025Unannounced visit3 violations cited
Feb 4, 2025Unannounced visitNo violations cited
Jan 21, 2025Unannounced visit2 violations cited
Oct 22, 2024Unannounced visit5 violations cited
Jul 16, 2024Unannounced visit2 violations cited
Jun 6, 2024Unannounced visit3 violations cited
May 1, 2024Unannounced visit3 violations cited
Mar 18, 2024Unannounced visit5 violations cited
Mar 5, 2024Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Aug 5, 2024.
  • Licensed for 180 children, ages 0 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 26002462.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Kindercare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 32.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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