The Pa-Paw Patch
A child care center in Vale, North Carolina 28168
3819 Cat Square Rd, Vale, North Carolina 28168. (704) 462-2435.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 41 violations in the last three years
- Jul 292026 the latest visit on record
- 100 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 DCDEE visits in the last three years, the latest on Jul 29, 2026.
41 violations cited in the last three years, 41 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
41 violations in 8 months of the last 36. Last cited Aug 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 20, 2025: unannounced9 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A staff roster was not established in the ABCMS portal to notify DCDEE of current and new staff member employment.”
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All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. The EPR Plan was updated on 06/09/2025 but had not been reviewed with eleven out of twelve staff members.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR training for one staff member with a date of employment of 04/24/2023 had expired on 05/09/2025.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid training for one staff member with a date of employment of 04/24/2023 had expired on 05/09/2025.”
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Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.
“The acknowledgement statement for written notification of operational policy changes was not on file for one child with a date of enrollment of 07/01/2024.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One staff member with a date of employment of 04/24/2023 who was required to complete twenty hours of on-going training had completed some on-going training from an unapproved training agency and had not completed twenty hours as required.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One staff member with a date of employment of 01/21/2025 completed Recognizing and Responding to Suspicions of Child Maltreatment training on 04/27/2025 rather than 04/21/2025 as required.”
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The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.
“On Playground 2, one water table with a broken lid and one dump truck had standing water in them.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“On Playground 1, the rubber mulch and pea gravel surfacing measured less than one inch to seven inches within the fall zone of the composite structure and the spring rockers.”
Feb 12, 2025: unannounced4 violations
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All equipment and furnishings were not in good repair.
“In Spaces 3 and 6, the dramatic play set furniture and toy shelves were visibly soiled.”
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All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair.
“In Spaces 2, 3, and 6, the rugs were visibly soiled.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In Spaces 1, 2, and 3, a black substance that may be mold and/or mildew was seen on the ceiling vents and the ceiling tiles surrounding the ceiling vents. In Space 3, the doors, doorframes, and walls were visibly soiled.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In Space 3, the pharmaceutical label on a prescription medication indicated that the medication should be discarded after 11/30/2024 and was not returned to the parent or discarded within 72 hours.”
Sep 4, 2024: unannounced9 violations
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A child’s hands were not washed after each diaper change.
“In Space 3, the teacher did not wash each child’s hands after changing each diaper.”
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All equipment and furnishings were not in good repair.
The inspectors’ words, 99 words
“In Space 1, one high chair tray, the handwashing sink, and counters were visibly soiled with buildup and two cot sheets were visibly soiled. In Space 2, two diaper pails, all child-sized chairs, two handwashing sinks, and two counters were visibly soiled with buildup. In Space 3, one dustpan, all toy shelves, all child-sized chairs, two dramatic play sets, dress up clothes, rugs, handwashing sinks, and counters were visibly soiled with buildup. In Space 6, four toy shelves, all child-sized chairs, rugs, handwashing sinks, and counters were visibly soiled with buildup and four toy shelves needed to be refinished.”
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All staff did not wash their hands thoroughly after diapering each child.
“In Space 3, the teacher did not wash her hands after diapering each child. The teacher wore a pair of gloves and changed multiple children without removing the gloves and washing her hands in between diapering each child.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In Space 1, walls were visibly soiled and the drywall was torn under the soap dispenser at the handwashing sink. In Space 2, walls and baseboards were visibly soiled, the drywall was torn under the soap dispenser at the handwashing sink, and paint was chipping on the baseboards. In Space 3, walls, doorframes, doors, baseboards, and cabinets were visibly soiled and paint was chipping on the interior doors. In Space 4, walls, doorframes, and baseboards were visibly soiled and paint was chipping on four of the interior doors”
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Center did not have a plan to encourage parent participation and inform them about the program and its services.
“The director had posted the child care rule for Parent Participation Plan requirements and had included two of the four components of the Parent Participation Plan in the parent handbook. The Parent Participation Plan did not include procedures to encourage families to visit the center with the child prior to enrolling and attending the facility. The Parent Participation Plan did not include procedures for parents to follow when they have a complaint or grievance.”
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Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.
“In Space 3, the teacher did not disinfect the diaper changing pad after diapering each child.”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In Space 1, one bottle was not labeled with the name of the child and the date the bottle was to be served.”
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Parent’s medication authorization did not include required information.
“In Space 1, authorization to administer one oral non-prescription medication was given using the topical permission form with no medication administration log attached. In Space 1, one permission to administer a non-prescription topical medication was missing the valid dates and when to administer the medication.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 3, one diaper pail liner full of soiled diapers was left laying in the floor of the bathroom used by girls.”
Jul 10, 2024: unannounced1 violation
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“On May 23, 2024, an injury occurred involving a one-year-old child and an incident report was not completed.”
May 24, 2024: unannounced2 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training for one staff member with a date of employment of 10/02/2023 was due by 01/02/2024. The staff member completed CPR training on 01/16/2024.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training for one staff member with a date of employment of 10/02/2023 was due by 01/02/2024. The staff member completed First Aid training on 01/16/2024.”
May 10, 2024: announced2 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 6, a first aid kit containing one instant cold pack was stored in an unlocked drawer.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In Space 6, a first aid kit containing three packs of aspirin, one pack of first aid cream, three packs of acetaminophen, three packs of Ibuprofen, one sting relief pad, and one tube of After Bite was stored in an unlocked drawer.”
Mar 1, 2024: unannounced6 violations
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All equipment and furnishings were not in good repair.
“In Space 5, a stand-alone dollhouse had worn edges and torn paper covering and a table in the dramatic play area had broken edges and chipping paint. The administrator removed the dollhouse and the table from the classroom.”
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All walls and ceilings including doors and windows were not kept clean and in good repair.
“In the bathroom shared by Space 5 and 6, the bathroom wall had a tear in the sheet rock where a soap dispenser had been removed from the wall, the walls were visibly soiled, and the rubber baseboards were visibly soiled with buildup.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“In Space 1, the arrival time for one child was not recorded. The administrator added the missing arrival time for the child.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In Space 2, the permission to administer form for one over the counter diaper ointment had expired and the diaper ointment was being administered. In Space 3, one over the counter expired in 01/2024 and was not returned to the parent. In Space 6, the permission to administer from for one over the counter medication had expired and the medication had not been returned to the parent. The administrator removed the three over the counter medications from the classrooms and brought them her office to return to the parents.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In Space 2, 5, and 6, four prescription medications for chronic illnesses were stored in locked cabinets making them not readily accessible to the staff in the event of an emergency. The administrator moved these emergency medications to shelves above five feet in cabinets in the classroom making them inaccessible to children but easily assessible to teachers.”
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Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled.
“In the bathroom shared by Space 5 and 6, the toilet basins were soiled with build up.”
Jan 17, 2024: unannounced2 violations
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At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.
“Two staff members with dates of employment of 01/08/2024 and 01/11/2024 were working alone in the infant room and had not completed ITS-SIDS training.”
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Prior to employment a Criminal Background Check was not completed.
“New staff orientation training was started with three new staff members employed on 01/08/2024, 01/11/2024, and 01/16/2024 prior to receiving their Criminal Background Check qualification letters.”
Dec 1, 2023: unannounced6 violations
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All beds,cots, or mats with individual linen were not provided for each child.
“One three-year-old child was allowed to sleep on the floor during the early morning arrival hours instead of being given their cot on which to sleep.”
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Children under one year of age were not kept separate from children two years and older.
“During the months of October and November, children zero, one, two, and three years of age were grouped together for longer than the first hour of operation during the early morning arrival hours of 6:00am and 7:30am.”
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Children were not adequately supervised at all times.
“On one occasion in November 2023, one three-year-old child was left unattended in the two-year-old classroom for an unknown period of time while the teacher and the rest of the children were outside on the playground. On November 17, 2023, one three-year-old child was left outside on the playground for an unknown period of time while the teacher and the rest of the children went inside the classroom.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“In Space 5, an arrival time was not recorded for two children in attendance. The teacher recorded the arrival times during the visit.”
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Enhanced staff/child ratios and group sizes were not met.
“The enhanced staff to child ratio was not maintained for the youngest child in the group. During the visit, nine three-year-old children and one two-year-old child were grouped together in Space 6. On numerous occasions in October 2023 and November 2023, the staff to child ratios were not maintained during the early morning hours. On at least one occasion in October, one teacher on-site from 6:00am to 7:00am opened the one-year-old classroom and supervised nine children ranging in age from zero to three years of age.”
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The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care.
“In Space 2, daily art activities were planned but were not carried out. In Space 5, snow-theme sensory and science materials were not available to carry out the planned activities. In Space 6, farm-theme materials and toys were not available to carry out the planned activities. In Space 6, black-line worksheets were planned daily as “art work”.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 29, 2026 | Unannounced visit | No violations cited |
| Jan 8, 2026 | Announced visit | No violations cited |
| Aug 20, 2025 | Unannounced visit | 9 violations cited |
| Jul 9, 2025 | Announced visit | No violations cited |
| Feb 12, 2025 | Unannounced visit | 4 violations cited |
| Sep 4, 2024 | Unannounced visit | 9 violations cited |
| Jul 10, 2024 | Unannounced visit | 1 violation cited |
| May 24, 2024 | Unannounced visit | 2 violations cited |
| May 10, 2024 | Announced visit | 2 violations cited |
| Mar 1, 2024 | Unannounced visit | 6 violations cited |
| Jan 17, 2024 | Unannounced visit | 2 violations cited |
| Dec 8, 2023 | Unannounced visit | No violations cited |
| Dec 1, 2023 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Apr 8, 2023.
- Licensed for 100 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 18000609.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Toddler’s Cove Academy Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 87 child care providers in Catawba County, the middle value for violations cited in the last three years was 7; this one had 41.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Quest at Banoak Elementary | 6 |
| The Pa-Paw Patch This child care provider | 41 |
| St. Stephen’s Lutheran Preschool | 8 |
| Concordia Lutheran Preschool | 3 |
| Hickory Foundation YMCA Child Development Center | 27 |
| Martha’s Day Care Home | 3 |
| The Sandbox | 9 |
| Conover School | 30 |
| Tyndall Center for Early Age Education | 0 |
| Little Lambs Childcare | 7 |
| Claremont Elementary Preschool | 6 |
| Kids in Motion Day Care | 7 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.