Quest at Banoak Elementary
A child care center in Vale, North Carolina 28168
7651 West NC Hwy 10, Vale, North Carolina 28168. (704) 462-2849.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 6 violations in the last three years
- May 132026 the latest visit on record
- 50 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 DCDEE visits in the last three years, the latest on May 13, 2026.
6 violations cited in the last three years, 6 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
6 violations in 3 months of the last 36. Last cited Nov 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Nov 5, 2025: unannounced3 violations
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Application for enrollment did not include all required information.
“The child enrollment application for one child with a date of enrollment of 08/26/2025 was missing a parent signature, allergy information, and information regarding fears and unique behaviors.”
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Staff did not complete the health and safety training within one year of employment.
“One staff member with a date of employment of 08/12/2024 did not have documentation on file to verify that training for six of the health and training topics had been completed within the first year of employment.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One staff member with a date of employment of 08/28/2023 who was required to complete 10.00 hours of on-going training annually had completed 6.73 hours of on-going training.”
May 8, 2025: unannounced1 violation
-
Rule violated (DCDEE’s description below)
The inspectors’ words, 112 words
“Fire drills were not practiced monthly and/or the drill record was incomplete. • During the month of April there was no fire drill completed and documented. The last fire drill was completed on March 11, 2025. As discussed, per Child Care rule 10A NCAC 09 .0604(t), fire drills should be completed monthly and should be documented on a fire drill log including the date and time of each drill, the length of time taken to evacuate the building, and the signature of the person who conducted the drill. I suggest that a fire drill reminder be set on an electronic and/or paper calendar to ensure that a fire drill is completed monthly.”
Jan 24, 2024: unannounced2 violations
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Application for enrollment did not include all required information.
“One child with an enrollment date of 8/17/2023 had an application on file that did not contain all of the required information.”
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Emergency information did not name child’s health care professional.
“One child with an enrollment date of 12/11/2023 did not have an emergency health professional listed on the emergency medical care information portion of the application.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 13, 2026 | Unannounced visit | No violations cited |
| Nov 5, 2025 | Unannounced visit | 3 violations cited |
| Oct 2, 2025 | Announced visit | No violations cited |
| May 8, 2025 | Unannounced visit | 1 violation cited |
| Jan 8, 2025 | Unannounced visit | No violations cited |
| May 7, 2024 | Unannounced visit | No violations cited |
| Jan 24, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Jul 21, 2026.
- Licensed for 50 children, ages 5 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 18000516.
- Restriction: Other - Age extended to 14 yrs.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Catawba County Schools.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 87 child care providers in Catawba County, the middle value for violations cited in the last three years was 7; this one had 6.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Quest at Banoak Elementary This child care provider | 6 |
| The Pa-Paw Patch | 41 |
| St. Stephen’s Lutheran Preschool | 8 |
| Concordia Lutheran Preschool | 3 |
| Hickory Foundation YMCA Child Development Center | 27 |
| Martha’s Day Care Home | 3 |
| The Sandbox | 9 |
| Conover School | 30 |
| Tyndall Center for Early Age Education | 0 |
| Little Lambs Childcare | 7 |
| Claremont Elementary Preschool | 6 |
| Kids in Motion Day Care | 7 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.