Academy at Biltmore Church
A child care center in Arden, North Carolina 28704
35 Clayton Rd, Arden, North Carolina 28704. (828) 687-1111.
- administrative action in the last three years
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The short answer
- 54 violations in the last three years
- Dec 42025 the latest visit on record
- 180 children, its capacity in the state’s list
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
19 DCDEE visits in the last three years, the latest on Dec 4, 2025.
54 violations cited in the last three years, 54 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
54 violations in 9 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Dec 4, 2025: unannounced7 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A spray bottle of Goo Gone was stored in a unlocked cabinet above the sink in room 421. The warning label include “Harmful or fatal if swallowed. and keep out of reach of children”.”
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“An action plan was not on file for a child who was on an inhaler for “reactive airway disorder” in room 421.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Two (2) outlets - one (1) by the cubby and one (1) above the counter were not covered with safety outlet covers in room 414.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“The authorization form for an inhaler in room 421 was dated 5/21/25 and expired on 11/21/25. The inhaler was still present in the classroom.”
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Parent’s medication authorization did not include required information.
“Two (2) authorization forms for diaper creams in room 417 did not have required information - parental signature and the manner in which the ointments shall be applied. In space 12, Aquaphor, assigned to a child did not include instructions for use and Desitin, assigned to a child had permission to administer forms with no parent signature.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Ziplock bags were accessible to children two (2) years of age, in room 410.”
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Staff did not complete the health and safety training within one year of employment.
“Three (3) staff members (employment date - 11/18/24, 11/25/24 and 10/11/24) did not either complete the Health and Safety training within one (1) year of employment or maintain the certificates in their files.”
Aug 25, 2025: unannounced3 violations
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An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.
“The incident report for August 6, 2025, when a child was transported to a hospital by an ambulance for severe rash/hives were not submitted to the Division within seven (7) days.”
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Drinking water was not freely available to children of all ages.
“Per interview with staff members, drinking water for infants are not consistently offered. Staff members rely on the parents to provide drinking water for infants.”
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The center did not have developmentally appropriate equipment and materials accessible daily.
“On August 11, 2025, a child, who was four (4) months of age at the time, was placed in a Bye-Bye-Bus and taken for a walk.”
Aug 12, 2025: unannounced4 violations
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A valid qualification letter was not on file and available to review at the facility.
“Two(2) staff member’s valid qualification letters were not on file. One (1) staff member’s (Date of employment- 5/27/25) letter was printed during the visit and filed. Staff member who was hired on 3/10/25 did not have a valid qualification letter.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member who was hired on 5/12/25 did not complete CPR training within ninety (90) days of employment.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member who was hired on 5/12/25 did not complete First Aid training within ninety (90) days of employment.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“K. Mauney’s qualification letter expired on 8/4/25, and the re-application had not been submitted at the time of the visit.”
Jul 7, 2025: unannounced1 violation
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Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action.
“(Applicable to administrative actions after 2/1/19). The cover page of the administrative action issued on June 19, 2025, was posted on the bulletin board near the entrance area, but the corrective action plan was not.”
Jun 23, 2025: unannounced23 violations
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A safe indoor and outdoor environment was not provided for the children.
“Across fifteen (15) classrooms, a total of thirteen (13) children’s faces were covered by their blankets fully or partially but were not removed from their face by the staff members.”
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A valid qualification letter was not on file and available to review at the facility.
“A valid qualification letters were not maintained the staff files for the following staff members: MA (employed on 3/3/25), LA (employed on 2/10/25, SH (Employed on 5/27/25), CM (Employed on 2/10/25, SP (employed on 5/12/25) and LP (employed on 6/2/25).”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In room #404, an aerosol can of Sun Bun Kids SPF 50 was on the shelf by the door. In room #414, an aerosol can of Equate shaving cream was stored in a lockbox on the top shelf in a cabinet. However, the combination lock was set for the correct numbers, and the box was not locked.”
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All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. The documentation of the EPR review was not in staff file for NC, who was hired on 4/7/25, CH, who was hired on 3/3/25, and CM, who was hired on 2/10/25. The date of the review was written on the documentation for LA, who was hired on 2/10/25 and SP, who was hired on 5/12/25 and AW, who was hired on 2/10/25.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certificates were not in the staff file for EF who was hired on 12/14/24, ZF who was hired on 6/12/24, DH who was hired on 8/26/24, CS, who was hired on 9/9/24, MS, who was hired on 1/18/24, and CS, who was hired on 12/6/24.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training certificates were not in the staff file for EF who was hired on 12/14/24, ZF who was hired on 6/12/24, DH who was hired on 8/26/24, CS, who was hired on 9/9/24, MS, who was hired on 1/18/24, and CS, who was hired on 12/6/24.”
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An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“(omit posting for centers located in a residence). In room #418, one (1) infant was present, and the child’s feeding plan was not posted. In room #417, the feeding plan for a child who was younger than fifteen (15) months old, was not posted in the classroom.”
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Aquatic activities were permitted in hot tubs, spas, saunas or steam rooms, portable wading pools, natural bodies of water, or other unfiltered non disinfected containments of water.
“Wading pools were accessible and offered to infants during water play.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A staff member, LP, who was hired on 6/2/25, did not have medical report in the file.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“One (1) staff member, AC, who was employed on 6/2/25, did not have the current emergency information form in the file.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Some of the medical information were maintained in regular staff files for the following staff members: MA (hired on 3/3/25), MA (hired on 3/24/25), AC (hired on 6/2/25) and LS (hired on 6/2/25).”
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“For breakfast, cereal, cut cantaloupes and milk were served, but orange was listed on the menu.”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In room #422, one (1) child’s bottles were not dated. In #420, one (1) child’s bottles were labeled with the dates, June 20.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In room #410, Aquaphor cream expired in April 2025. In room #420, Boudreaux’s Butt Paste original expired in August 2024. In room #408, Aveeno Eczema therapy expired in April 2025. In room #406, Aquaphor cream expired in March 2025.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In room #410, Nystatin cream was in the plastic bin with other over-the-counter diaper creams on the top shelf in the cabinet, and the cabinet was not locked.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“A staff member who was employed on 4/9/25 did not have a second page of TB screening. The staff member used the TB form that was provided by the Division’s website. The staff member answered yes to one (1) of the questions, but the information for the skin test was not included in the documentation.”
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Parent’s medication authorization did not include required information.
“In room #508, authorization form for Aveeno eczema therapy expired on 2/22/25. In room #410, the authorization form for Nystatin was over-the-counter medication form. In room 418, the authorization form for Eucerin Eczema Relief Cream expired on 5/6/25. Also, the form for A+D ointment for a child expired on 2/22/25.”
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Rule violated (DCDEE’s description below)
“Employee purses and other personal effects were not kept out of reach of children. In room #404, a pink purse for a staff member was accessible to the children on the counter.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last shelter-in-place drill was completed on 2/27/25.”
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Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.
“In room #409, a list of allergy information and special diet was not posted. A staff member stated that one (1) child was allergic to peanuts.”
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Staff/child ratios applicable to a classroom, were not posted in each classroom.
“Staff/child ratio sheet was not posted in room #418.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“In room #422, one (1) child’s feeding plan was not signed by the parent. Also in room #419, one (1) child’s feeding plan was not signed by the parent.”
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When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.
“For administration of Albuterol in room #406, a check mark was used to log the medication administration on March 12, 2025. Time of administration of the medication and the signature of the person who administrator the medication were not included.”
May 28, 2025: unannounced2 violations
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Two (2) outlets in the hallway were not covered by the safety covers.”
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Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“In two (2) classrooms, two (2) transparent cups—one containing a brown liquid and the other a dark brown or black liquid—were observed within reach of children. One (1) cup was on the shelf by the door and the other (1) on the counter, both within reachable distance for the children.”
May 19, 2025: unannounced1 violation
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Children were not adequately supervised at all times.
“On May 12, 2025, at approximately 9:48 a.m., a three (3) year old child was found unattended in space #5 (room 408) for approximately eight (8) minutes. A staff member discovered the child alone in the classroom, washing his/her hands. The incident occurred during a transition from the classroom to the bathroom.”
Apr 3, 2025: unannounced1 violation
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Children were not adequately supervised at all times.
The inspectors’ words, 93 words
“The incident occurred on March 25, 2025, at approximately 12:30 p.m. during the transition from the bathroom to the classroom space #406. After using the bathroom, the children lined up by the closed bathroom door. As the group exited, a five-year-old child left the line and re-entered one of the eleven (11) individual bathroom stalls. Staff did not conduct a headcount as the children crossed the threshold. As a result, the child was left unattended for approximately two (2) to five (5) minutes before being found by a staff member in another classroom.”
Jan 17, 2025: unannounced1 violation
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Children were not adequately supervised at all times.
The inspectors’ words, 194 words
“The incident occurred on 12/31/24 at approximately 4:45 pm. A group of six (6) children from space #408, four-to-five years of age, and five (5) children from space #404, three (3) years of age, were combined on the playground #3. The group of eleven (11) children and two (2) staff members came into the building and use the communal girl’s bathroom located across the hallway from the entrance lobby. One (1) teacher was in the bathroom aiding the children, while the other teacher was in the hallway supervising the children who finished using the bathroom. One (1) child, three (3) years of age, walked away from the group and went in the classroom space #410, which is the closest classroom by the bathroom. Upon finishing the bathroom, the group of ten (10) children and two (2) staff members walked down the hallway, exited the building and went to playground #2. The child, three (3) years of age were left unsupervised in the space #410 for approximately five-to-eight minutes until a teacher from space #410 found the child. At the time the child was found, the classroom was empty and no one else was present.”
Dec 10, 2024: unannounced6 violations
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A valid qualification letter was not on file and available to review at the facility.
“The criminal background qualifying letter was not printed for C. Steward and maintained in the staff file. Per ABCMS, this staff member has completed the background check.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“A child’s hands were not washed after diaper change in space #422.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Nystatin cream was maintained on the top shelf along with the other diaper creams in space #414.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“A staff member did not wash hands after diaper change in space #422.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“The documentation for EMC review for T. Brewer, K. Cagle, J. Covert, G. Crow, A. Curry, J. Flynn, R. Hammond, E. Johnson, S. Lovelace, L. Satterfield, and V. Vallejos were outdated.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The documentation for EPR review for T. Brewer, K. Cagle, J. Covert, G. Crow, A. Curry, J. Flynn, R. Hammond, E. Johnson, S. Lovelace, L. Satterfield, and V. Vallejos were outdated.”
Jan 29, 2024: unannounced5 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In #408, two (2) cans of shaving cream were on the counter less than five (5) feet high, and two (2) cans of shaving cream were on the top shelf in the cabinet with baby-proof slide lock.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certificate for the staff member, CG was not maintained in the staff file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training certificate for the staff member, CG was not maintained in the staff file.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In space #1 (Room 404), two (2) outlets on the wall above the counter was not covered with safety outlet covers.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The last playground inspection was completed on 11/27/23.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Dec 4, 2025 | Unannounced visit | 7 violations cited |
| Sep 22, 2025 | Unannounced visit | No violations cited |
| Sep 9, 2025 | Unannounced visit | No violations cited |
| Aug 25, 2025 | Unannounced visit | 3 violations cited |
| Aug 12, 2025 | Unannounced visit | 4 violations cited |
| Jul 7, 2025 | Unannounced visit | 1 violation cited |
| Jun 24, 2025 | Announced visit | No violations cited |
| Jun 23, 2025 | Unannounced visit | 23 violations cited |
| May 28, 2025 | Unannounced visit | 2 violations cited |
| May 19, 2025 | Unannounced visit | 1 violation cited |
| Apr 11, 2025 | Unannounced visit | No violations cited |
| Apr 3, 2025 | Unannounced visit | 1 violation cited |
| Jan 28, 2025 | Unannounced visit | No violations cited |
| Jan 17, 2025 | Unannounced visit | 1 violation cited |
| Dec 10, 2024 | Unannounced visit | 6 violations cited |
| Jan 29, 2024 | Unannounced visit | 5 violations cited |
| Dec 7, 2023 | Unannounced visit | No violations cited |
| Nov 20, 2023 | Unannounced visit | No violations cited |
| Nov 7, 2023 | Announced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a GS 110-106 since Oct 10, 2024.
- Capacity: 180 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 11000943.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Biltmore Baptist Church.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- North Carolina’s licence for this facility is not star-rated: GS 110-106.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 54.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Kids Kountry Klub House | 22 |
| Glen Arden Elementary Head Start | 24 |
| YMCA Avery’s Creek Afterschool | 16 |
| YMCA Glen Arden Afterschool | 22 |
| His Watchmen Childcare, Inc. | 39 |
| Montessori Footprints Learning Center | 36 |
| Avery’s Creek Head Start | 23 |
| Sprouts Early Learning Academy | 30 |
| Academy at Biltmore Church This child care provider | 54 |
| Spanish Montessori Preschool | 28 |
| West Asheville Baptist Early Learning Center | 16 |
| Asheville Jewish Community Center | 87 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.