His Watchmen Childcare, Inc.
A child care center in Arden, North Carolina 28704
140 Heywood Road, Arden, North Carolina 28704. (828) 687-4086.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 39 violations in the last three years
- Apr 132026 the latest visit on record
- 74 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 DCDEE visits in the last three years, the latest on Apr 13, 2026.
39 violations cited in the last three years, 39 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
29 violations in 7 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 13, 2026: unannounced1 violation
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Space 4, Ziploc bags in the cubbies below five (5) feet. Space 5, three (3) plastic baby wipe packages below five (5) feet.”
Jan 29, 2026: unannounced4 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“Space #2, one (1) emergency medication missing the parent signature authorizing the facility to administer the medications should the child need it.”
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A violation was found for which there is no item number.
“Employee purses and other personal effects shall be kept out of reach of children. Space 3, two (2) staff purses/bags were sitting on the block center shelf near the back exterior door accessible to children.”
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“Space #1, one (1) emergency medication action plan that expired 1/17/2026.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“Outdoors, two (2) riding toys were broken showing signs of wear. The blue riding toy on the side playground handle was broken with sharp edges exposed. The red riding toy on the middle back playground with climbing structure back umbrella cover was broken with sharp edges exposed.”
Dec 11, 2025: unannounced1 violation
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Children were not adequately supervised at all times.
“An incident occurred on 12/2/2025, where a three-year-old child was left unattended on their cot in the hallway for forty-five (45) minutes.”
Nov 4, 2025: unannounced7 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the seven (7) staff, including the administrator, that are hired by His Watchmen Child Care.”
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Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.
“Space #1, three (3) cots measuring less than the required eighteen (18) inches apart without a solid barrier that extends the full length of the cot. Space #2, six (6) cots measuring less than the required eighteen (18) inches apart without a solid barrier that extended the full length of the cot”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“Space #5, one (1) bottle was not dated.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Space #3, one (1) inhaler that expired 9/2025, and one (1) permission to administer medication form that expired 9/2025. The administrator contacted both parents and/or guardians during the visit to request new medical information. Space #2, Two (2) diaper creams were left over from a previous child.”
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Parent’s medication authorization did not include required information.
“Space #5, one (1) diaper cream form that was not signed and dated by the parent.”
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The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
“Space #5, the center safe sleep policy was not posted.”
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The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“Space #3, two (2) medical action plan expired 6/4/2025 and 10/14/2025.”
May 8, 2025: unannounced3 violations
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Staff member hired 3/3/25 medical report was dated 9/26 but the year was cut off on the copy in the file. I was unable to verify if the medical report was completed within twelve months prior to hire.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Space #2, one (1) sunscreen expired 5/2019.”
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Parent’s medication authorization did not include required information.
“Space #3, one (1) emergency inhaler permission to administer medication form did not have a begin or end date for the administrator of the medication”
Jan 30, 2025: unannounced2 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“In space #2, two (2) emergency medications in the medication box that did not have the a signed permission to administer medication form onsite. In space #3, one (1) emergency medication in the medication box that did not have a signed permission to administer medication form on site. The action plan was dated 1/17/2025. . In space #5, one (1) tube of A&D ointment was onsite with out a completed medication form.”
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Rule violated (DCDEE’s description below)
“Equipment and furnishings were not sturdy, stable and free of hazards. outdoors middle playground with climber, one (1) green turtle sandbox cover was cracked and showing signs of wear with potential pinch hazards. One (1) gray Rubbermaid lid was broken with sharp edge on the playground beside the steps. One (1) gray Rubbermaid container cracked on a storage shelf beside the stairs near space #3.”
May 17, 2024: unannounced11 violations
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A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center.
“Space #5, child was enrolled on 1/8/2024 and date of birth was 2/7/2023. Safe sleep policy as not given and/or explained to the parents of the child on or before the first day the child attended the center. During file review, a signed safe sleep policy was not on file for review. When I asked the administrator, she stated she must have failed to complete that since the child was getting ready to turn twelve (12) months old.”
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A current activity plan was not posted for each group of children for reference.
“Space # 5 current activity plan was not posted. The plans posted were dated 3/20-3/24. The administrator posted the current activity plans during the visit. Space #2 current activity plans was not posted. The plans posted were dated 5/6-5/10.”
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A valid qualification letter was not on file and available to review at the facility.
“Space #4 a therapist was working one on one with a child. Space #6 a therapist was working one on one with a child.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
The inspectors’ words, 119 words
“Space # 3 the storage closet that lead to the basement area was unlocked. When I opened the door, I observed two (2) gallons of Clorox bleach sitting on the floor, four (4) half gallons of soft soap hand soap, one (1) gallon of hand sanitizer, one (1) aerosol can of disinfectant spray, one (1) can of Febreze, one (1) Pine sol, and one (1) five (5) gallon bucket of paint. The teacher locked the closet door during the visit. Space #1, unlocked teacher supply filing cabinet in the second drawer down from the top, I observed three (3) aersol cans of Barbasol shaving cream, one (1) Banana Boat sunscreen, one (1) half gallon of soft soap hand soap.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Staff member hired 4/3/2017 annual staff evaluation was not on file for review. The last completed evaluation was completed on 1/3/2023.”
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Each infant was not served only bottles labeled with their individual name.
“Space #5, one (1) bottle was observed not labeled with the child’s name and date in the refrigerator.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Space #2, three (3) permission to administer medication forms expired. Two (2) A & D Ointment expired on 2/26/24 and 2/27/24.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Space #5, plastic wipe packaging, plastic diaper packaging, plastic cup packaging were observed stored below five (5) feet and accessible to children.”
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Prior to employment a Criminal Background Check was not completed.
“Space #4 a therapist was working one on one with a child. Space #6 a therapist was working one on one with a child.”
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The professional development plan was not reviewed annually.
“Staff member hired 4/3/2027 annual professional development plan was not on file for review. The last completed professional development plan was completed on 1/3/2023.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“Center EPR plan was not reviewed annually. The last documented review date was 5/8/2023.”
Nov 27, 2023: unannounced10 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Hallway closet that housed the mop bucket, aerosol glass cleaner, comet cleaner, and bleach was unlocked and open with the key in the doorknob. The staff member in charge corrected this during the visit by closing the door, and removing the key from the doorknob.”
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All equipment and furnishings were not in good repair.
“Outdoor space #3 Little tikes cottage window above the door was cracked and had two (2) sharp edges. Fence ties were missing and the fence was bowing away from the post.”
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All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. Staff member AH hired 8/21/2023 did not documentation of review of the Emergency Preparedness and Response on file.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Staff member AH hired 8/21/2023 did not complete six (6) clock hours of orientation training within the first two weeks of employment.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Staff member AH hired 8/21/2023 did not complete the emergency information form on or before the first day of work.”
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Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.
“Staff member AH hired 8/21/2023 file did not contain a signed and dated statement of the personnel and operational policies.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The monthly playground inspection was not completed for August and September of 2023.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Staff member AH hired 8/21/2023 did not complete sixteen (16) clock hours of orientation training within the first six weeks of employment.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Staff member AH hired 8/21/2023 was due to complete Recognizing and Responding to Suspicions of Child Maltreatment training by 11/12/2023.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Staff member AH hired 8/21/2023 did not have a signed acknowledgement of The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file for review.”
All 11 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 13, 2026 | Unannounced visit | 1 violation cited |
| Jan 29, 2026 | Unannounced visit | 4 violations cited |
| Dec 22, 2025 | Unannounced visit | No violations cited |
| Dec 11, 2025 | Unannounced visit | 1 violation cited |
| Nov 4, 2025 | Unannounced visit | 7 violations cited |
| May 8, 2025 | Unannounced visit | 3 violations cited |
| Mar 12, 2025 | Unannounced visit | No violations cited |
| Jan 30, 2025 | Unannounced visit | 2 violations cited |
| May 17, 2024 | Unannounced visit | 11 violations cited |
| Apr 9, 2024 | Unannounced visit | No violations cited |
| Nov 27, 2023 | Unannounced visit | 10 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since May 8, 2025.
- Licensed for 74 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 11000823.
- Restriction: Other - Meets reduced ratios.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: His Watchmen Childcare Center, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 39.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Kids Kountry Klub House | 22 |
| Glen Arden Elementary Head Start | 24 |
| YMCA Avery’s Creek Afterschool | 16 |
| YMCA Glen Arden Afterschool | 22 |
| His Watchmen Childcare, Inc. This child care provider | 39 |
| Montessori Footprints Learning Center | 36 |
| Avery’s Creek Head Start | 23 |
| Sprouts Early Learning Academy | 30 |
| Academy at Biltmore Church | 54 |
| Spanish Montessori Preschool | 28 |
| West Asheville Baptist Early Learning Center | 16 |
| Asheville Jewish Community Center | 87 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.