Glen Arden Elementary Head Start
A child care center in Arden, North Carolina 28704
50 Pinehurst Circle, Arden, North Carolina 28704. (828) 252-2495.
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The short answer
- 24 violations in the last three years
- May 132026 the latest visit on record
- 20 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 DCDEE visits in the last three years, the latest on May 13, 2026.
24 violations cited in the last three years, 24 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
24 violations in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 13, 2026: unannounced1 violation
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was hired on 2/26/2024 at Glen Arden Elementary School Head Start.”
Jan 7, 2026: unannounced6 violations
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A safe indoor and outdoor environment was not provided for the children.
“Outdoors, I observed the tarp that covered the sand box laying on the ground creating a potential tripping hazard and a black strap was tied to the exterior pole of the fence and hung between the links in the fence creating a potential choking hazard”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Indoors near the food prep sink, I observed two (2) alcohol pads laying on a shelf with the toothbrushes.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Staff member hired 2/26/2024 health questionnaire was not updated annually. The health questionnaire on file was dated 8/16/2024.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Staff member hired 2/26/2024 emergency information was not updated annually. The emergency information on file was dated 8/16/2024.”
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Substitutes and volunteers counted in ratio were not informed of the center’s EPR Plan and its location.
“Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. e center’s EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“Staff member hired 2/26/2024 Emergency Medical Care (EMC) Plan was not reviewed annually or when changes occurred.”
Jan 16, 2025: unannounced6 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“One (1) staff members medical report was not on file for review.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One (1) staff members medical report was not on file for review.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“One (1) staff members emergency information form on file was dated 8/23/2023 and was not updated on 8/23/2024.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was documented for the month of October since staff were working remotely. However, the children were not present for this drill. The next drill was conducted on 11/15/2024 before the children returned to school on 11/18/2024.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One (1) staff members annual Health Questionnaire was not on file was dated 8/23/2023 and was not updated on 8/23/2024.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A emergency drill was due to be conducted by 12/31/2024 and was not completed. The facility is due to complete and emergency drill.”
Sep 6, 2024: unannounced3 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“While monitoring the indoor space, I observed three (3) aerosol cans in cabinet near the diaper changer that was closed with a child safety lock. Also, glass cleaner was observed in the storage area that is closed with lattice and carabiner clip.”
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All equipment and furnishings were not in good repair.
“While monitoring the outdoor space, I observed the blue, yellow, and red mat that was torn and the gray storage container had sharp edges on the back of the storage container and the lid.”
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Electric fans were not mounted out of reach or did not have a mesh guard to prevent access.
“White electrical fan was observed sitting on top of the second set of cubbies plugged in and turned on. The fan was not mounted and did not have a mesh guard to prevent the children from accessing the fan blades.”
Jan 22, 2024: unannounced8 violations
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A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.
“Child CS enrolled 8/22/2023 health assessment was not on file for review.”
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All equipment and furnishings were not in good repair.
“Outside, the blue Rubbermaid storage container was broken with sharp edges, and the blue plastic plate was broken with sharp edges.”
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Staff member RF hired 9/8/2023 and OS hired 10/23/2023 staff did not receive six (6) clock hours within the first two (2) weeks of employment.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Staff member RF hired 9/8/2023 and OS hired 10/23/2023 staff did not receive sixteen (16) clock hours within the first six (6) weeks of employment.”
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Outdoor play area was not enclosed by fence with a minimum height of 4 feet.
“The top of the fence, less than six feet, was not free from protrusions. Outside, the fence height enclosing the playground did not measure four (4) feet. The measurement in the front right corner measured three (3) feet, right side midway down measured three (3) feet nine (9) inches, left side measured three (3) feet nine (9) inches, back three (3) feet ten (10) inches, front measured three (3) ten (10) inches.”
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The health assessment did not include a dental screening.
“Child CS enrolled 8/22/2023 dental screening was not on file for review.”
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The health assessment did not include a hearing screening.
“Child CS enrolled 8/22/2023 hearing screening was not on file for review.”
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The health assessment did not include a vision screening.
“Child CS enrolled 8/22/2023 vision screening was not on file for review”
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 13, 2026 | Unannounced visit | 1 violation cited |
| Jan 7, 2026 | Unannounced visit | 6 violations cited |
| Apr 10, 2025 | Announced visit | No violations cited |
| Jan 16, 2025 | Unannounced visit | 6 violations cited |
| Sep 6, 2024 | Unannounced visit | 3 violations cited |
| Jan 22, 2024 | Unannounced visit | 8 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Apr 10, 2025.
- Licensed for 20 children, ages 3 through 5.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 11000599.
- Restriction: Other - Meeting reduced ratios.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Community Action Opportunities.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 24.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Kids Kountry Klub House | 22 |
| Glen Arden Elementary Head Start This child care provider | 24 |
| YMCA Avery’s Creek Afterschool | 16 |
| YMCA Glen Arden Afterschool | 22 |
| His Watchmen Childcare, Inc. | 39 |
| Montessori Footprints Learning Center | 36 |
| Avery’s Creek Head Start | 23 |
| Sprouts Early Learning Academy | 30 |
| Academy at Biltmore Church | 54 |
| Spanish Montessori Preschool | 28 |
| West Asheville Baptist Early Learning Center | 16 |
| Asheville Jewish Community Center | 87 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.