Hearth Record

Glen Arden Elementary Head Start

A child care center in Arden, North Carolina 28704

50 Pinehurst Circle, Arden, North Carolina 28704. (828) 252-2495.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 24 violations in 5 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

6 DCDEE visits in the last three years, the latest on May 13, 2026.

24 violations cited in the last three years, 24 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

24 violations in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.

24 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

May 13, 2026: unannounced1 violation
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was hired on 2/26/2024 at Glen Arden Elementary School Head Start.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2026. Correction verified: by a letter from the provider.

Jan 7, 2026: unannounced6 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “Outdoors, I observed the tarp that covered the sand box laying on the ground creating a potential tripping hazard and a black strap was tied to the exterior pole of the fence and hung between the links in the fence creating a potential choking hazard”

    Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “Indoors near the food prep sink, I observed two (2) alcohol pads laying on a shelf with the toothbrushes.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “Staff member hired 2/26/2024 health questionnaire was not updated annually. The health questionnaire on file was dated 8/16/2024.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Corrected during the inspection.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “Staff member hired 2/26/2024 emergency information was not updated annually. The emergency information on file was dated 8/16/2024.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • Substitutes and volunteers counted in ratio were not informed of the center’s EPR Plan and its location.

    “Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. e center’s EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents.”

    Rule Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location.. Corrected during the inspection.

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “Staff member hired 2/26/2024 Emergency Medical Care (EMC) Plan was not reviewed annually or when changes occurred.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Corrected during the inspection.

Jan 16, 2025: unannounced6 violations
  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “One (1) staff members medical report was not on file for review.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 23, 2025. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “One (1) staff members medical report was not on file for review.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 23, 2025. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “One (1) staff members emergency information form on file was dated 8/23/2023 and was not updated on 8/23/2024.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “A fire drill was documented for the month of October since staff were working remotely. However, the children were not present for this drill. The next drill was conducted on 11/15/2024 before the children returned to school on 11/18/2024.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 23, 2025. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “One (1) staff members annual Health Questionnaire was not on file was dated 8/23/2023 and was not updated on 8/23/2024.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “A emergency drill was due to be conducted by 12/31/2024 and was not completed. The facility is due to complete and emergency drill.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 23, 2025. Correction verified: by a letter from the provider.

Sep 6, 2024: unannounced3 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “While monitoring the indoor space, I observed three (3) aerosol cans in cabinet near the diaper changer that was closed with a child safety lock. Also, glass cleaner was observed in the storage area that is closed with lattice and carabiner clip.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All equipment and furnishings were not in good repair.

    “While monitoring the outdoor space, I observed the blue, yellow, and red mat that was torn and the gray storage container had sharp edges on the back of the storage container and the lid.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 18, 2024. Correction verified: by a letter from the provider.

  • Electric fans were not mounted out of reach or did not have a mesh guard to prevent access.

    “White electrical fan was observed sitting on top of the second set of cubbies plugged in and turned on. The fan was not mounted and did not have a mesh guard to prevent the children from accessing the fan blades.”

    Rule Electric fans were not mounted out of reach or did not have a mesh guard to prevent access.. Corrected during the inspection.

Jan 22, 2024: unannounced8 violations
  • A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.

    “Child CS enrolled 8/22/2023 health assessment was not on file for review.”

    Rule A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • All equipment and furnishings were not in good repair.

    “Outside, the blue Rubbermaid storage container was broken with sharp edges, and the blue plastic plate was broken with sharp edges.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “Staff member RF hired 9/8/2023 and OS hired 10/23/2023 staff did not receive six (6) clock hours within the first two (2) weeks of employment.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Staff member RF hired 9/8/2023 and OS hired 10/23/2023 staff did not receive sixteen (16) clock hours within the first six (6) weeks of employment.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • Outdoor play area was not enclosed by fence with a minimum height of 4 feet.

    “The top of the fence, less than six feet, was not free from protrusions. Outside, the fence height enclosing the playground did not measure four (4) feet. The measurement in the front right corner measured three (3) feet, right side midway down measured three (3) feet nine (9) inches, left side measured three (3) feet nine (9) inches, back three (3) feet ten (10) inches, front measured three (3) ten (10) inches.”

    Rule Outdoor play area was not enclosed by fence with a minimum height of 4 feet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 14, 2024. Correction verified: by a letter from the provider.

  • The health assessment did not include a dental screening.

    “Child CS enrolled 8/22/2023 dental screening was not on file for review.”

    Rule The health assessment did not include a dental screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • The health assessment did not include a hearing screening.

    “Child CS enrolled 8/22/2023 hearing screening was not on file for review.”

    Rule The health assessment did not include a hearing screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • The health assessment did not include a vision screening.

    “Child CS enrolled 8/22/2023 vision screening was not on file for review”

    Rule The health assessment did not include a vision screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

All 6 visits on record
Visits on record
DateVisitWhat the record says
May 13, 2026Unannounced visit1 violation cited
Jan 7, 2026Unannounced visit6 violations cited
Apr 10, 2025Announced visitNo violations cited
Jan 16, 2025Unannounced visit6 violations cited
Sep 6, 2024Unannounced visit3 violations cited
Jan 22, 2024Unannounced visit8 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Apr 10, 2025.
  • Licensed for 20 children, ages 3 through 5.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 11000599.
  • Restriction: Other - Meeting reduced ratios.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Community Action Opportunities.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 24.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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