Mission Health Child Care Development Center
A child care center in Asheville, North Carolina 28803
20 Sterling Street, Asheville, North Carolina 28803. (828) 213-9900.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 26 violations in the last three years
- Mar 272026 the latest visit on record
- 160 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
22 DCDEE visits in the last three years, the latest on Mar 27, 2026.
26 violations cited in the last three years, 26 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
26 violations in 8 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Mar 17, 2026: unannounced1 violation
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Children were not adequately supervised at all times.
“On 3/3/26 at approximately 3:00pm a two-year-old child was left in the hallway for less than one (1) minute during a transition from the hallway bathroom to classroom space 5.”
Mar 4, 2026: unannounced2 violations
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“The orientation log for two-week orientation for a staff member who was hired on 7/21/25 was blank for Child Maltreatment Reporting.”
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Electrical cords were accessible to infants and toddlers.
“The electrical cord for a speaker was accessible to two-year-old children in classroom space 8. The electrical cord for the light table in classroom space 9 was accessible to two-year-old children.”
Jun 25, 2025: unannounced1 violation
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All electrical appliances were not used in accordance with the manufacturers instruction.
“Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A coffee maker and an electric kettle were observed on a table in the hallway, accessible to children.”
Jun 19, 2025: unannounced2 violations
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A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
“On 5/28/25 at approximately 12:00pm on the preschool playground, a staff member handled a three year old child roughly by lifting them up by their arms and dragging them.”
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A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
“On 6/10/25 at approximately 5:30pm, a two year old child was told to put soap in their hair and to eat soap by a staff member. The staff member laughed at them. On 6/12/25 at approximately 9:00am on the preschool playground, a different staff member yelled at and intimidated a three year old child until they urinated.”
Mar 12, 2025: unannounced1 violation
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“One (1) diaper cream in classroom space 12 expired 11/2024.”
Feb 5, 2025: unannounced1 violation
-
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“A substance that appears to be fungal growth was found in the utility room off of classroom space 11.”
Aug 22, 2024: unannounced4 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff, hire date 3/11/24, does not have a CPR/First Aid certificate on file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff, hire date 3/11/24, does not have a CPR/First Aid certificate on file.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was approved on 8/20/24. The previous fire inspection was approved on 7/12/23.”
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Parent’s medication authorization did not include required information.
“The medication administration authorization form for one (1) sunscreen in classroom space 11 expired on 5/22/24.”
May 9, 2024: unannounced1 violation
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A safe indoor and outdoor environment was not provided for the children.
“On April 22, 2024, an infant used shelving to assist with pulling up to stand. The child fell on two occasions, once hitting their head on the carpeted floor and once on the tile floor. On this occasion, staff failed to ensure a safe environment and the child sustained a skull fracture. (This is a repeated violation from January 17, 2024).”
Apr 2, 2024: unannounced8 violations
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Application for employment and date of birth was not on file for all staff.
“Three (3) staff did not have an application in their staff file.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One (1) staff did not have a medical report on file prior to the first day of work.”
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Two (2) staff did not have documentation of orientation training topics for the first two (2) weeks of employment.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Three (3) staff did not have health documents stored in a separate confidential file”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Three (3) staff did not have documentation of orientation on file for the first six (6) weeks of employment.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Two (2) staff did not have a TB test on file.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One (1) staff, hire date 1/8/18, had 2.5 hours out of the required 10 hours between 1/8/23-1/8/24. One (1) staff, hire date 2/15/21 had 0 hours out of the required 5 hours between 2/15/23-2/15/24.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The portion of the EPR plan that listed role assignments contained four (4) staff who are no longer present at the facility.”
Jan 17, 2024: unannounced5 violations
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A safe indoor and outdoor environment was not provided for the children.
“On January 5, 2024, a staff member was standing and holding two infants at the same time. The staff member dropped one of the infants. As a result of the fall, the child sustained a skull fracture. The staff member holding two infants from a standing position at the same time created an unsafe environment.”
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Center staff did not follow the EMC plan.
“On January 5, 2024, staff members failed to properly assess an infant for injuries and did not notify the child’s parents of the incident when a staff member dropped the child and their head hit the floor.”
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Incident logs were not completed and maintained as required.
“Incidents were not documented on the incident log form provided by the Division.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“Incident report completed January 15, 2024 did not contain all required information. Information regarding medical treatment received, location of the incident and what equipment was involved in the incident was not documented.”
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There was a substantiation of child maltreatment.
“The Division of Child Development and Early Education determined child maltreatment based on physical injury to a child.”
All 22 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 27, 2026 | Unannounced visit | No violations cited |
| Mar 17, 2026 | Unannounced visit | 1 violation cited |
| Mar 4, 2026 | Unannounced visit | 2 violations cited |
| Oct 2, 2025 | Unannounced visit | No violations cited |
| Jul 11, 2025 | Unannounced visit | No violations cited |
| Jun 27, 2025 | Announced visit | No violations cited |
| Jun 25, 2025 | Unannounced visit | 1 violation cited |
| Jun 19, 2025 | Unannounced visit | 2 violations cited |
| May 7, 2025 | Unannounced visit | No violations cited |
| Mar 12, 2025 | Unannounced visit | 1 violation cited |
| Feb 5, 2025 | Unannounced visit | 1 violation cited |
| Jan 29, 2025 | Unannounced visit | No violations cited |
| Dec 16, 2024 | Unannounced visit | No violations cited |
| Nov 15, 2024 | Unannounced visit | No violations cited |
| Aug 22, 2024 | Unannounced visit | 4 violations cited |
| Aug 9, 2024 | Unannounced visit | No violations cited |
| Jun 24, 2024 | Unannounced visit | No violations cited |
| May 9, 2024 | Unannounced visit | 1 violation cited |
| Apr 3, 2024 | Announced visit | No violations cited |
| Apr 2, 2024 | Unannounced visit | 8 violations cited |
| Feb 27, 2024 | Unannounced visit | No violations cited |
| Jan 17, 2024 | Unannounced visit | 5 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Nov 8, 2023.
- Licensed for 160 children, ages 0 through 6.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 11000942.
- Restriction: Other - Meets reduced staff/child ratios.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Bright Horizons Children’s Centers LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 26.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Ww Estes Elementary School Head Start | 6 |
| YMCA Oakley Afterschool | 13 |
| YMCA W.w. Estes Afterschool | 52 |
| Living Savior Preschool | 3 |
| Discovery Montessori School | 65 |
| Oakley Elementary School Head Start | 10 |
| Spanish Academy of Asheville | 10 |
| Mission Health Child Care Development Center This child care provider | 26 |
| Kiddie Academy of Asheville | 16 |
| The Academy of Asheville | 27 |
| Busy Little Bees Asheville LLC | 38 |
| Irene Wortham Early Learning Center | 22 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.