Evergreen Senior Living Community
An assisted living facility in Eugene, Oregon 97402
3760 N Clarey St, Eugene, Oregon 97402. (541) 609-9525.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 21 substantiated violations in the last three years Middle in Lane County: 9
- 10 at the state’s most serious level, in three years (needs attention)
- 80 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Accepts Medicaid
- The state’s own list says the place takes part in a Medicaid program (a waiver, a contract or a program like Illinois’s supportive living) that can pay for care for people who qualify. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 inspections on record since Nov 15, 2022, the latest on Jul 10, 2025, citing 18 deficiencies in all.
21 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 10 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
21 citations in 14 months of the last 36. Last cited May 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
May 27, 2026: substantiated violation1 citation
-
Failed to use an ABST
Apr 5, 2026: substantiated violation1 citation
-
Failed to staff as indicated by ABST
Dec 1, 2025: substantiated violation1 citation
-
Failed to provide safe environment
Nov 28, 2025: substantiated violation1 citation
-
Failed to properly plan care
Nov 14, 2025: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Aug 26, 2025: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Aug 19, 2025: substantiated violation1 citation
-
Failed to provide a safe medication administration system
May 19, 2025: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Apr 29, 2025: substantiated violation3 citations
-
Failed to provide oversight and monitoring of change of condition
-
Failed to use an ABST
-
Failed to provide a safe medication administration system
Apr 27, 2025: substantiated violation1 citation
-
Failed to follow care plan
Mar 13, 2025: substantiated violation1 citation
-
Failed to provide oversight and monitoring of change of condition
Mar 10, 2025: substantiated violation1 citation
-
Failed to follow care plan
Jan 4, 2025: substantiated violation1 citation
-
Failed to follow care plan
Nov 29, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Sep 17, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Sep 1, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jun 10, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
May 24, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Mar 25, 2024: substantiated violation1 citation
-
Failed to provide service
Dec 5, 2022: substantiated violation1 citation
-
Failed to assure resident rights
Nov 22, 2022: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Nov 14, 2022: substantiated violation1 citation
-
Failed to provide service
Sep 23, 2021: substantiated violation1 citation
-
Failed to provide appropriate staffing
Aug 22, 2021: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Aug 21, 2021: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Jul 29, 2021: substantiated violation2 citations
-
Failed to meet the scheduled and unscheduled needs of residents
-
Failed to provide service
May 1, 2021: substantiated violation1 citation
-
Failed to follow care plan
May 29, 2020: substantiated violation1 citation
-
Failed to provide safe environment
Jan 15, 2020: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Sep 6, 2019: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Aug 12, 2019: substantiated violation1 citation
-
Failed to administer medication as ordered
Aug 8, 2019: substantiated violation1 citation
-
Failed to administer medication as ordered
Jul 30, 2019: substantiated violation1 citation
-
Failed to administer medication as ordered
Jul 2, 2019: substantiated violation1 citation
-
Failed to provide safe environment
May 9, 2019: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Apr 17, 2019: substantiated violation1 citation
-
Failed to provide safe environment
Mar 8, 2019: substantiated violation1 citation
-
Failed to administer medication as ordered
Mar 6, 2019: substantiated violation1 citation
-
Failed to administer medication as ordered
Feb 21, 2019: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Feb 11, 2019: substantiated violation1 citation
-
Failed to administer medication as ordered
Jan 25, 2019: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
May 30, 2018: substantiated violation2 citations
-
Failed to provide appropriate skin care
-
Failed to report potential or suspected abuse
May 24, 2018: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Apr 5, 2018: substantiated violation2 citations
-
Failed to provide a safe medication administration system
-
Failed to administer medication as ordered
Apr 4, 2018: substantiated violation2 citations
-
Failed to provide a safe medication administration system
-
Failed to provide a safe medication administration system
Mar 4, 2018: substantiated violation1 citation
-
Failed to administer medication as ordered
Feb 14, 2018: substantiated violation1 citation
-
Failed to administer medication as ordered
Feb 3, 2018: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jan 25, 2018: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jan 15, 2018: substantiated violation1 citation
-
Failed to provide safe environment
Jan 13, 2018: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to provide safe environment
Jan 8, 2018: substantiated violation1 citation
-
Failed to administer medication as ordered
Dec 15, 2017: substantiated violation1 citation
-
Failed to assure timely medical treatment
Dec 4, 2017: substantiated violation1 citation
-
Failure to provide a system that prevents theft or misuse of medication
Nov 17, 2017: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Nov 11, 2017: substantiated violation1 citation
-
Failed to administer medication as ordered
Nov 4, 2017: substantiated violation1 citation
-
Failed to assure timely medical treatment
Nov 1, 2017: substantiated violation1 citation
-
Failed to administer medication as ordered
Oct 24, 2017: substantiated violation1 citation
-
Failed to administer medication as ordered
Oct 17, 2017: substantiated violation1 citation
-
Failed to provide service
Oct 10, 2017: substantiated violation1 citation
-
Failed to administer medication as ordered
Oct 3, 2017: substantiated violation3 citations
-
Failed to provide or assist with hygiene
-
Failed to administer medication as ordered
-
Failed to provide service
Oct 1, 2017: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Sep 30, 2017: substantiated violation1 citation
-
Failed to provide safe environment
Sep 20, 2017: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Sep 11, 2017: substantiated violation1 citation
-
Failed to follow care plan
Sep 9, 2017: substantiated violation1 citation
-
Failed to assure timely medical treatment
Sep 8, 2017: substantiated violation1 citation
-
Failed to administer medication as ordered
Sep 4, 2017: substantiated violation1 citation
-
Failed to assure resident was safe
Aug 7, 2017: substantiated violation1 citation
-
Failed to administer medication as ordered
Aug 2, 2017: substantiated violation1 citation
-
Failed to administer medication as ordered
Jul 25, 2017: substantiated violation1 citation
-
Failed to follow care plan
Jul 17, 2017: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jul 14, 2017: substantiated violation1 citation
-
Failed to provide safe environment
Jul 12, 2017: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Mar 30, 2017: substantiated violation3 citations
-
Failed to provide appropriate housekeeping services
-
Failed to follow care plan
-
Failed to administer medication as ordered
Mar 24, 2017: substantiated violation2 citations
-
Failed to provide or assist with hygiene
-
Failed to provide oversight and monitoring of change of condition
Mar 22, 2017: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Mar 14, 2017: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jan 26, 2017: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Dec 7, 2016: substantiated violation1 citation
-
Failed to administer medication as ordered
Nov 7, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Oct 30, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Oct 28, 2016: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to administer medication as ordered
Oct 24, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Oct 21, 2016: substantiated violation1 citation
-
Failed to administer medication as ordered
Aug 1, 2016: substantiated violation2 citations
-
Failed to provide a homelike environment
-
Failed to provide a safe medication administration system
Jun 26, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Jun 23, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Jun 3, 2016: substantiated violation1 citation
-
Failed to assure resident rights
May 17, 2016: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Mar 26, 2016: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Mar 6, 2016: substantiated violation1 citation
-
Failed to administer medication as ordered
Mar 4, 2016: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Feb 13, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Feb 11, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Feb 10, 2016: substantiated violation1 citation
-
Failed to administer medication as ordered
Jan 29, 2016: substantiated violation1 citation
-
Failed to administer medication as ordered
Jan 28, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Jan 13, 2016: substantiated violation1 citation
-
Failed to intervene when resident’s condition changed
Dec 30, 2015: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to administer medication as ordered
Dec 23, 2015: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Nov 21, 2015: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Nov 17, 2015: substantiated violation1 citation
-
Failed to administer medication as ordered
Oct 27, 2015: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Sep 5, 2015: substantiated violation1 citation
-
Failed to provide service
Sep 4, 2015: substantiated violation1 citation
-
Failed to provide safe environment
Sep 2, 2015: substantiated violation1 citation
-
Failed to provide or assist with hygiene
Aug 14, 2015: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jun 27, 2015: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Apr 24, 2015: substantiated violation1 citation
-
Failed to properly plan care
Apr 17, 2015: substantiated violation1 citation
-
Failed to provide safe environment
Apr 10, 2015: substantiated violation1 citation
-
Failed to provide safe environment
Mar 2, 2015: substantiated violation1 citation
-
Failed to provide safe environment
Feb 28, 2015: substantiated violation1 citation
-
Failed to provide safe environment
Jan 28, 2015: substantiated violation1 citation
-
Failed to administer medication as ordered
Dec 29, 2014: substantiated violation1 citation
-
Failed to follow care plan
Dec 17, 2014: substantiated violation1 citation
-
Failed to administer medication as ordered
Nov 4, 2014: substantiated violation1 citation
-
Failed to assure resident was safe
Oct 13, 2014: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Oct 5, 2013: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Sep 6, 2013: substantiated violation1 citation
-
Failed to provide safe environment
Jul 30, 2013: substantiated violation1 citation
-
Failed to administer medication as ordered
Mar 16, 2013: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Mar 5, 2013: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jan 9, 2013: substantiated violation1 citation
-
Failed to provide safe environment
Oct 22, 2012: substantiated violation1 citation
-
Failed to provide safe environment
May 6, 2012: substantiated violation1 citation
-
Failed to provide safe environment
Apr 20, 2012: substantiated violation1 citation
-
Failed to adequately care plan related to falls
Apr 4, 2012: substantiated violation1 citation
-
Failed to provide safe environment
Apr 1, 2012: substantiated violation1 citation
-
Failed to keep medication record current or accurate
Jan 23, 2012: substantiated violation1 citation
-
Failed to have medication available
Jan 9, 2012: substantiated violation1 citation
-
Failed to provide safe environment
Nov 25, 2011: substantiated violation1 citation
-
Failed to assist with toileting
Sep 6, 2011: substantiated violation1 citation
-
Failed to administer medication as ordered
May 10, 2011: substantiated violation1 citation
-
Failed to follow care plan
May 6, 2011: substantiated violation1 citation
-
Failed to administer medication as ordered
Jul 26, 2010: substantiated violation1 citation
-
Failed to provide safe environment
Jun 2, 2010: substantiated violation1 citation
-
Failed to provide safe environment
Mar 27, 2010: substantiated violation1 citation
-
Failed to assure resident rights
Feb 14, 2010: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Feb 8, 2010: substantiated violation1 citation
-
Failed to provide safe environment
Jan 27, 2010: substantiated violation1 citation
-
Failed to provide safe environment
Jan 21, 2010: substantiated violation1 citation
-
Failed to provide safe environment
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 10, 2025 | Inspection (Change of Owner) | 13 deficiencies cited |
| Apr 2, 2025 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Jul 23, 2024 | Inspection (State Licensure) | No deficiencies cited |
| Sep 20, 2023 | Inspection (State Licensure) | No deficiencies cited |
| Jul 10, 2023 | Inspection (Validation) | 2 deficiencies cited |
| Dec 7, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Nov 15, 2022 | Inspection (State Licensure) | 1 deficiency cited |
Is it licensed?
- Assisted living facility, licensed by the Oregon Department of Human Services for 80 residents.
- Not licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Accepts Medicaid.
- Oregon provider ID 70M202.
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 3 regulatory actions on record: licence condition, condition.
- 10 abuse findings A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| May 2, 2025 | Licence condition | Failed to provide safe environment. In effect May 2, 2025 to Jun 11, 2025. |
| Aug 28, 2023 | Licence condition | Failed to use an ABST. In effect Aug 28, 2023 to Sep 19, 2023. |
| Jul 24, 2017 | Condition | Failed to provide a safe medication administration system. In effect Jul 24, 2017 to Apr 22, 2018. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 47 facilities of this kind in Lane County, the middle value for substantiated violations in the last three years was 9; this one had 21.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Oaktree Residential Living | 0 |
| Evergreen Memory Care Community | 8 |
| Evergreen Senior Living Community This assisted living facility | 21 |
| Holly Residential Care Center | 2 |
| Ascot Park Senior Living | 39 |
| Merrill Gardens at Eugene | 0 |
| River Grove Memory Care | 12 |
| Carlty Gardens | 33 |
| Sherwood Pines Residential Care | 3 |
| Fox Hollow | 6 |
| Sweetbriar Villa | 16 |
| New Friends Memory and Residential Care of Florence | 11 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
-
Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.