Evergreen Memory Care Community
A residential care facility in Eugene, Oregon 97402
3720 N Clarey St, Eugene, Oregon 97402. (541) 689-3900.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 8 substantiated violations in the last three years Middle in Lane County: 9
- 1 at the state’s most serious level, in three years (needs attention)
- 64 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean7
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Accepts Medicaid
- The state’s own list says the place takes part in a Medicaid program (a waiver, a contract or a program like Illinois’s supportive living) that can pay for care for people who qualify. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 inspections on record since Nov 15, 2022, the latest on Oct 8, 2026, citing 35 deficiencies in all.
8 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 1 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
8 citations in 5 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Jul 19, 2026: substantiated violation1 citation
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Failed to staff as indicated by ABST
Apr 23, 2026: substantiated violation1 citation
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Failed to staff as indicated by ABST
Feb 16, 2026: substantiated violation1 citation
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Failed to provide safe environment
Oct 8, 2025: substantiated violation3 citations
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
May 31, 2024: substantiated violation1 citation
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Failed to follow care plan
May 19, 2024: substantiated violation1 citation
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Failed to properly plan care
Feb 17, 2023: substantiated violation1 citation
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Failed to assure timely medical treatment
Feb 1, 2023: substantiated violation1 citation
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Failed to submit timely or adequate staffing documentation
Sep 20, 2022: substantiated violation1 citation
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Failed to properly plan care
Aug 23, 2022: substantiated violation1 citation
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Failed to provide service
Jul 24, 2021: substantiated violation1 citation
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Failed to provide safe environment
Jul 14, 2021: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Jun 3, 2021: substantiated violation1 citation
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Failed to provide a safe medication administration system
Sep 30, 2020: substantiated violation1 citation
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Failed to provide a homelike environment
Aug 29, 2020: substantiated violation1 citation
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Failed to follow care plan
Jun 28, 2020: substantiated violation1 citation
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Failed to follow care plan
Jun 15, 2020: substantiated violation1 citation
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Failed to provide safe environment
Jun 1, 2020: substantiated violation1 citation
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Failed to provide safe environment
May 24, 2020: substantiated violation1 citation
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Failed to protect resident from physical abuse
Apr 6, 2020: substantiated violation1 citation
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Failed to follow care plan
Apr 1, 2020: substantiated violation1 citation
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Failed to provide safe environment
Mar 20, 2020: substantiated violation1 citation
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Failed to provide a safe medication administration system
Mar 14, 2020: substantiated violation1 citation
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Failed to provide safe environment
Feb 8, 2020: substantiated violation1 citation
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Failed to properly plan care
Feb 2, 2020: substantiated violation1 citation
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Failed to properly plan care
Jan 25, 2020: substantiated violation1 citation
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Failed to properly plan care
Jan 2, 2020: substantiated violation1 citation
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Failed to properly plan care
May 16, 2019: substantiated violation1 citation
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Failed to administer ordered medication
Apr 15, 2019: substantiated violation1 citation
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Failed to maintain a safe physical environment
Mar 14, 2019: substantiated violation2 citations
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Failed to properly plan care
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Failed to report potential or suspected abuse
Mar 3, 2019: substantiated violation1 citation
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Failed to provide a safe medication administration system
Mar 1, 2019: substantiated violation1 citation
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Failed to report potential or suspected abuse
Feb 20, 2019: substantiated violation1 citation
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Failed to follow care plan
Jan 22, 2019: substantiated violation1 citation
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Failed to follow care plan
Nov 26, 2018: substantiated violation1 citation
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Failed to assure resident was safe
Nov 24, 2018: substantiated violation1 citation
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Failed to adequately care plan related to falls
Sep 14, 2018: substantiated violation1 citation
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Failed to provide a safe medication administration system
Sep 10, 2018: substantiated violation1 citation
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Failed to adequately care plan related to falls
Sep 5, 2018: substantiated violation1 citation
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Failed to provide a safe medication administration system
Aug 12, 2018: substantiated violation1 citation
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Failed to provide safe environment
Jun 13, 2018: substantiated violation1 citation
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Failed to provide safe environment
Apr 22, 2018: substantiated violation1 citation
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Failed to provide safe environment
Apr 17, 2018: substantiated violation1 citation
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Failed to provide safe environment
Apr 9, 2018: substantiated violation1 citation
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Failed to provide safe environment
Apr 8, 2018: substantiated violation1 citation
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Failed to provide safe environment
Apr 7, 2018: substantiated violation1 citation
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Failed to provide a safe medication administration system
Apr 6, 2018: substantiated violation1 citation
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Failed to provide safe environment
Apr 5, 2018: substantiated violation1 citation
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Failed to hire according to administrative rules
Apr 1, 2018: substantiated violation1 citation
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Failed to provide safe environment
Mar 5, 2018: substantiated violation1 citation
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Failed to protect resident from verbal abuse
Mar 3, 2018: substantiated violation1 citation
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Failed to provide safe environment
Mar 1, 2018: substantiated violation1 citation
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Failed to provide safe environment
Feb 28, 2018: substantiated violation1 citation
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Failed to provide safe environment
Feb 24, 2018: substantiated violation1 citation
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Failed to follow care plan
Feb 20, 2018: substantiated violation1 citation
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Failed to follow care plan
Feb 11, 2018: substantiated violation1 citation
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Failed to provide safe environment
Feb 9, 2018: substantiated violation1 citation
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Failed to provide safe environment
Nov 10, 2017: substantiated violation1 citation
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Failed to provide safe environment
Oct 30, 2017: substantiated violation1 citation
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Failed to keep medication record current or accurate
Oct 10, 2017: substantiated violation1 citation
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Failed to provide transportation for medical or social purposes
Aug 26, 2017: substantiated violation1 citation
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Failed to follow care plan
Jul 6, 2017: substantiated violation1 citation
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Failed to provide safe environment
Jun 21, 2017: substantiated violation1 citation
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Failed to comply with nursing delegation requirement
Jun 17, 2017: substantiated violation1 citation
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Failed to comply with nursing delegation requirement
Apr 4, 2017: substantiated violation1 citation
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Failed to provide safe environment
Feb 28, 2017: substantiated violation1 citation
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Failed to provide safe environment
Feb 17, 2017: substantiated violation1 citation
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Failed to follow care plan
Feb 13, 2017: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Nov 29, 2016: substantiated violation1 citation
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Failed to provide proper food/nutrition
Nov 18, 2016: substantiated violation2 citations
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Failed to provide service
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Failed to care plan in accordance with assessment
Nov 10, 2016: substantiated violation1 citation
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Failed to control pests
Nov 2, 2016: substantiated violation1 citation
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Failed to adequately care plan related to falls
Nov 1, 2016: substantiated violation1 citation
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Failed to adequately care plan related to falls
Oct 28, 2016: substantiated violation1 citation
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Failed to provide appropriate staffing
Oct 18, 2016: substantiated violation1 citation
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Failed to assure timely medical treatment
Oct 11, 2016: substantiated violation1 citation
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Failed to perform adequate screening or assessment
Oct 8, 2016: substantiated violation1 citation
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Failed to provide safe environment
Sep 29, 2016: substantiated violation4 citations
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Failed to intervene when resident’s condition changed
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Failed to provide appropriate staffing
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Failed to provide a safe medication administration system
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Failed to provide or assist with hygiene
Sep 28, 2016: substantiated violation2 citations
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Failed to administer medication as ordered
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Failed to properly plan care
Sep 20, 2016: substantiated violation1 citation
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Failed to provide a safe medication administration system
Aug 2, 2016: substantiated violation1 citation
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Failed to provide oversight and monitoring of change of condition
Jul 12, 2016: substantiated violation1 citation
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Failed to provide safe environment
Jun 29, 2016: substantiated violation1 citation
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Failed to provide safe environment
May 24, 2016: substantiated violation1 citation
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Failed to provide safe environment
Apr 9, 2016: substantiated violation1 citation
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Failed to provide safe environment
Mar 15, 2016: substantiated violation1 citation
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Failed to provide safe environment
Mar 10, 2016: substantiated violation1 citation
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Failed to provide safe environment
Mar 4, 2016: substantiated violation1 citation
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Failed to provide safe environment
Mar 3, 2016: substantiated violation2 citations
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Failed to assure that a qualified caregiver was present
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Failed to provide appropriate staffing
Feb 18, 2016: substantiated violation1 citation
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Failed to provide safe environment
Feb 1, 2016: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Jan 28, 2016: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Jan 14, 2016: substantiated violation2 citations
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Failed to properly plan care
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Failed to properly plan care
Dec 29, 2015: substantiated violation1 citation
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Failed to provide safe environment
Nov 25, 2015: substantiated violation1 citation
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Failed to provide appropriate staffing
Nov 19, 2015: substantiated violation1 citation
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Failed to provide service
Nov 18, 2015: substantiated violation5 citations
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Failed to administer medication as ordered
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Failed to intervene when resident’s condition changed
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Failed to provide or assist with hygiene
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Failed to provide oversight and monitoring of change of condition
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Failed to provide or assist with hygiene
Oct 16, 2015: substantiated violation1 citation
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Failed to provide safe environment
Sep 9, 2015: substantiated violation1 citation
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Failed to provide safe environment
Jun 11, 2015: substantiated violation1 citation
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Failed to provide safe environment
Jun 1, 2015: substantiated violation1 citation
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Failed to provide safe environment
May 8, 2015: substantiated violation2 citations
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Failed to follow care plan
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Failed to provide safe environment
May 2, 2015: substantiated violation1 citation
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Failed to provide safe environment
Apr 25, 2015: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Mar 23, 2015: substantiated violation1 citation
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Failed to provide safe environment
Mar 20, 2015: substantiated violation1 citation
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Failed to provide safe environment
Mar 17, 2015: substantiated violation1 citation
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Failed to provide safe environment
Mar 14, 2015: substantiated violation1 citation
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Failed to provide safe environment
Feb 23, 2015: substantiated violation1 citation
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Failed to provide safe environment
Feb 13, 2015: substantiated violation1 citation
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Failed to provide safe environment
Feb 9, 2015: substantiated violation1 citation
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Failed to administer medication as ordered
Jan 28, 2015: substantiated violation1 citation
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Failed to provide safe environment
Jan 12, 2015: substantiated violation1 citation
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Failed to provide safe environment
Jan 11, 2015: substantiated violation1 citation
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Failed to provide safe environment
Jan 2, 2015: substantiated violation1 citation
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Failed to provide safe environment
Dec 6, 2014: substantiated violation1 citation
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Failed to provide safe environment
Dec 1, 2014: substantiated violation1 citation
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Failed to provide a safe medication administration system
Oct 9, 2014: substantiated violation1 citation
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Failed to provide a safe medication administration system
Sep 1, 2014: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Aug 13, 2014: substantiated violation1 citation
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Failed to adequately care plan related to falls
Aug 6, 2014: substantiated violation1 citation
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Failed to provide safe environment
Aug 3, 2014: substantiated violation1 citation
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Failed to properly plan care
Jul 6, 2014: substantiated violation2 citations
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Failed to intervene when resident’s condition changed
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Failed to keep resident record current or accurate
Mar 3, 2014: substantiated violation1 citation
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Failed to provide oversight and monitoring of change of condition
Feb 4, 2014: substantiated violation1 citation
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Failed to provide safe environment
Jan 28, 2014: substantiated violation1 citation
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Failed to protect resident from verbal abuse
Jan 19, 2014: substantiated violation1 citation
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Failed to address resident’s behavior
Dec 31, 2013: substantiated violation1 citation
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Failed to provide safe environment
Oct 26, 2013: substantiated violation1 citation
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Failed to address resident’s behavior
Oct 7, 2013: substantiated violation1 citation
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Failed to address resident’s behavior
Sep 27, 2013: substantiated violation1 citation
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Failed to address resident’s behavior
Sep 14, 2013: substantiated violation1 citation
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Failed to assure resident rights
Aug 2, 2013: substantiated violation1 citation
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Failed to address resident’s behavior
Aug 1, 2013: substantiated violation1 citation
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Failed to properly plan care
Jul 15, 2013: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
May 14, 2013: substantiated violation1 citation
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Failed to provide safe environment
Mar 23, 2013: substantiated violation1 citation
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Failed to address resident’s behavior
Dec 31, 2012: substantiated violation1 citation
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Failed to protect resident from rough treatment
May 20, 2012: substantiated violation1 citation
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Failed to assure resident rights
Mar 15, 2012: substantiated violation1 citation
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Failed to provide safe environment
Feb 2, 2012: substantiated violation1 citation
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Failed to provide safe environment
Oct 23, 2011: substantiated violation1 citation
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Failed to properly plan care
Sep 5, 2011: substantiated violation1 citation
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Failed to provide safe environment
Mar 24, 2011: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Oct 11, 2010: substantiated violation1 citation
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Failed to follow care plan
Sep 29, 2010: substantiated violation1 citation
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Failed to properly plan care
Sep 12, 2010: substantiated violation2 citations
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Failed to care plan in accordance with assessment
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Failed to protect resident from verbal abuse
Jun 21, 2010: substantiated violation1 citation
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Failed to follow care plan
Feb 23, 2010: substantiated violation1 citation
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Failed to provide safe environment
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 8, 2026 | Inspection (Kitchen) | 2 deficiencies cited |
| Jan 14, 2026 | Inspection (Change of Owner) | 16 deficiencies cited |
| Aug 7, 2025 | Inspection (Kitchen) | 2 deficiencies cited |
| Aug 5, 2024 | Inspection (State Licensure) | 2 deficiencies cited |
| Oct 3, 2023 | Inspection (State Licensure) | No deficiencies cited |
| Jul 10, 2023 | Inspection (Validation) | 11 deficiencies cited |
| Nov 15, 2022 | Inspection (State Licensure) | 2 deficiencies cited |
Is it licensed?
- Residential care facility, licensed by the Oregon Department of Human Services for 64 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Accepts Medicaid.
- Oregon provider ID 50R279.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 4 regulatory actions on record: licence condition.
- 1 abuse finding A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Feb 5, 2026 | Licence condition | Failed to staff as indicated by ABST. In effect Feb 5, 2026 to Apr 7, 2026. |
| Aug 28, 2023 | Licence condition | Failed to use an ABST. In effect Aug 28, 2023 to Dec 5, 2023. |
| Sep 4, 2020 | Licence condition | Failed to provide infection control. In effect Sep 4, 2020 to Sep 29, 2020. |
| Mar 10, 2020 | Licence condition | Failed to provide safe environment. In effect Mar 10, 2020 to Jul 24, 2020. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 47 facilities of this kind in Lane County, the middle value for substantiated violations in the last three years was 9; this one had 8.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Oaktree Residential Living | 0 |
| Evergreen Memory Care Community This assisted living facility | 8 |
| Evergreen Senior Living Community | 21 |
| Holly Residential Care Center | 2 |
| Ascot Park Senior Living | 39 |
| Merrill Gardens at Eugene | 0 |
| River Grove Memory Care | 12 |
| Carlty Gardens | 33 |
| Sherwood Pines Residential Care | 3 |
| Fox Hollow | 6 |
| Sweetbriar Villa | 16 |
| New Friends Memory and Residential Care of Florence | 11 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
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Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.