The Iris Memory Care
An assisted living facility in Salem, Oregon 97304
1615 Brush College Rd NW, Salem, Oregon 97304. (503) 361-8599.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 96 substantiated violations in the last three years Middle in Polk County: 13.5
- 49 at the state’s most serious level, in three years (needs attention)
- 55 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 inspections on record since Jun 21, 2022, the latest on May 9, 2025, citing 40 deficiencies in all.
96 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 49 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
93 citations in 19 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Aug 4, 2026: substantiated violation2 citations
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Failed to make facility or resident records accessible
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Failed to hire according to administrative rules
Aug 3, 2026: substantiated violation4 citations
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
Jun 19, 2026: substantiated violation2 citations
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
Jun 2, 2026: substantiated violation1 citation
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Failed to report potential or suspected abuse
Feb 26, 2026: substantiated violation13 citations
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
Feb 24, 2026: substantiated violation1 citation
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Failed to make facility or resident records accessible
Nov 4, 2025: substantiated violation1 citation
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Failed to provide service
Oct 25, 2025: substantiated violation1 citation
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Failed to provide service
Jun 15, 2025: substantiated violation1 citation
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Failed to provide service
Apr 6, 2025: substantiated violation1 citation
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Failed to provide service
Apr 2, 2025: substantiated violation1 citation
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Failed to provide safe environment
Mar 3, 2025: substantiated violation1 citation
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Failed to follow care plan
Dec 20, 2024: substantiated violation3 citations
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Failed to properly plan care
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Failed to provide a safe medication administration system
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Failed to assure resident rights
Dec 6, 2024: substantiated violation1 citation
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Failed to protect resident from physical abuse
Dec 5, 2024: substantiated violation1 citation
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Failed to provide safe environment
Oct 23, 2024: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Oct 21, 2024: substantiated violation1 citation
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Failed to provide a homelike environment
Oct 2, 2024: substantiated violation7 citations
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
Sep 24, 2024: substantiated violation1 citation
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Failed to provide a safe medication administration system
Sep 16, 2024: substantiated violation2 citations
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Failed to provide safe environment
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Failed to investigate injury of unknown origin to rule out abuse
Sep 10, 2024: substantiated violation3 citations
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Failed to meet the scheduled and unscheduled needs of residents
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Failed to meet the scheduled and unscheduled needs of residents
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Failed to provide inservice
Sep 6, 2024: substantiated violation1 citation
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Failed to follow care plan
Sep 2, 2024: substantiated violation1 citation
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Failed to provide safe environment
Sep 1, 2024: substantiated violation1 citation
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Failed to provide safe environment
Aug 21, 2024: substantiated violation1 citation
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Failed to provide safe environment
Jul 22, 2024: substantiated violation1 citation
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Failed to update staffing plan based on ABST
Jul 12, 2024: substantiated violation2 citations
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Failed to properly plan care
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Failed to provide safe environment
Jul 11, 2024: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Jun 20, 2024: substantiated violation2 citations
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Failed to provide safe environment
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Failed to properly plan care
Jun 19, 2024: substantiated violation1 citation
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Failed to report potential or suspected abuse
Apr 17, 2024: substantiated violation1 citation
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Failed to report potential or suspected abuse
Apr 2, 2024: substantiated violation1 citation
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Failed to provide safe environment
Mar 28, 2024: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Mar 24, 2024: substantiated violation1 citation
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Failed to properly plan care
Mar 10, 2024: substantiated violation3 citations
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Failed to follow care plan
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Failed to provide safe environment
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Failed to provide safe environment
Mar 7, 2024: substantiated violation1 citation
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Failed to provide safe environment
Mar 4, 2024: substantiated violation1 citation
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Failed to update staffing plan based on ABST
Feb 22, 2024: substantiated violation1 citation
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Failed to follow care plan
Feb 17, 2024: substantiated violation1 citation
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Failed to provide safe environment
Feb 14, 2024: substantiated violation6 citations
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Failed to provide safe environment
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Failed to meet the scheduled and unscheduled needs of residents
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Failed to make facility or resident records accessible
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Failed to address resident’s behavior
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Failed to report potential or suspected abuse
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Failed to assure resident rights
Feb 10, 2024: substantiated violation1 citation
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Failed to provide safe environment
Feb 9, 2024: substantiated violation3 citations
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Failed to properly plan care
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Failed to follow care plan
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Failed to provide safe environment
Feb 5, 2024: substantiated violation3 citations
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Failed to provide safe environment
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Failed to provide safe environment
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Failed to follow care plan
Feb 4, 2024: substantiated violation1 citation
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Failed to provide safe environment
Feb 3, 2024: substantiated violation1 citation
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Failed to provide safe environment
Jan 29, 2024: substantiated violation1 citation
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Failed to report potential or suspected abuse
Jan 21, 2024: substantiated violation1 citation
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Failed to provide safe environment
Dec 20, 2023: substantiated violation1 citation
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Failed to provide safe environment
Dec 13, 2023: substantiated violation1 citation
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Failed to provide safe environment
Nov 30, 2023: substantiated violation1 citation
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Failed to provide safe environment
Nov 28, 2023: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Oct 27, 2023: substantiated violation1 citation
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Failed to follow care plan
Aug 28, 2023: substantiated violation1 citation
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Failed to properly plan care
Aug 1, 2023: substantiated violation1 citation
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Failed to administer medication as ordered
Feb 14, 2023: substantiated violation1 citation
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Failed to use an ABST
Oct 8, 2022: substantiated violation1 citation
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Failed to administer medication as ordered
Jun 28, 2022: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Jun 9, 2022: substantiated violation1 citation
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Failed to provide appropriate pain control
May 31, 2022: substantiated violation2 citations
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Failed to properly plan care
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Failed to assure resident rights
Apr 22, 2022: substantiated violation1 citation
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Failed to provide safe environment
Apr 12, 2022: substantiated violation1 citation
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Failed to properly plan care
Mar 25, 2022: substantiated violation2 citations
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Failed to provide appropriate staffing
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Failed to provide service
Mar 21, 2022: substantiated violation2 citations
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Failed to follow care plan
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Failed to provide safe environment
Mar 20, 2022: substantiated violation1 citation
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Failed to provide safe environment
Mar 15, 2022: substantiated violation2 citations
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Failed to provide medical treatment as ordered
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Failed to provide service
Mar 10, 2022: substantiated violation2 citations
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Failed to assure a qualified caregiver was present
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Failed to provide safe environment
Feb 17, 2022: substantiated violation1 citation
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Failed to follow care plan
Jan 27, 2022: substantiated violation1 citation
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Failed to provide a safe medication administration system
Jul 28, 2021: substantiated violation2 citations
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Failed to provide appropriate staffing
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Failed to provide appropriate activities
Jul 19, 2021: substantiated violation2 citations
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Failed to provide appropriate housekeeping services
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Failed to provide service
Jul 8, 2021: substantiated violation2 citations
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Failed to provide appropriate housekeeping services
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Failed to follow care plan
Jun 28, 2021: substantiated violation1 citation
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Failed to provide appropriate staffing
Jun 24, 2021: substantiated violation1 citation
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Failed to perform adequate screening or assessment
Jun 1, 2021: substantiated violation2 citations
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Failed to provide appropriate housekeeping services
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Failed to answer call light in a timely manner
Apr 25, 2021: substantiated violation2 citations
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Failed to provide proper food/nutrition
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Failed to provide or maintain resident care equipment
Apr 2, 2021: substantiated violation5 citations
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Failed to protect resident from financial exploitation
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Failed to protect resident from financial exploitation
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Failed to protect resident from financial exploitation
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Failed to protect resident from financial exploitation
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Failed to protect resident from financial exploitation
Mar 10, 2021: substantiated violation1 citation
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Failed to assure resident was safe
Mar 8, 2021: substantiated violation1 citation
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Failed to provide a safe medication administration system
Feb 23, 2021: substantiated violation1 citation
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Failed to administer medication as ordered
Oct 2, 2020: substantiated violation1 citation
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Failed to provide a safe medication administration system
Jul 2, 2020: substantiated violation2 citations
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Failed to provide a safe medication administration system
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Failed to properly plan care
Jun 25, 2020: substantiated violation1 citation
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Failed to provide safe environment
Jun 9, 2020: substantiated violation1 citation
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Failed to provide service
Feb 12, 2020: substantiated violation1 citation
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Failed to properly plan care
Feb 11, 2020: substantiated violation1 citation
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Failed to assure resident was safe
Dec 13, 2019: substantiated violation1 citation
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Failed to protect resident from financial exploitation
Dec 4, 2019: substantiated violation1 citation
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Failed to assure resident was safe
Oct 19, 2019: substantiated violation1 citation
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Failed to provide a safe medication administration system
Sep 18, 2019: substantiated violation1 citation
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Failed to properly plan care
Dec 18, 2018: substantiated violation2 citations
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Failed to provide a safe medication administration system
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Failed to report potential or suspected abuse
Nov 21, 2018: substantiated violation1 citation
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Failed to administer medication as ordered
Jun 4, 2018: substantiated violation1 citation
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Failed to assure resident was safe
May 10, 2018: substantiated violation2 citations
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Failed to follow care plan
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Failed to report potential or suspected abuse
Mar 27, 2017: substantiated violation3 citations
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Failed to provide safe environment
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Failed to provide safe environment
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Failed to provide safe environment
Jun 16, 2016: substantiated violation1 citation
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Failed to care plan in accordance with assessment
Nov 3, 2015: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Oct 29, 2015: substantiated violation1 citation
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Failed to assist with toileting
Sep 10, 2015: substantiated violation1 citation
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Failed to make facility or resident records accessible
Aug 6, 2015: substantiated violation1 citation
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Failed to provide oversight and monitoring of change of condition
Sep 18, 2014: substantiated violation1 citation
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Failed to assure timely medical treatment
Aug 29, 2014: substantiated violation1 citation
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Failed to assist with toileting
Jul 9, 2014: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Jun 10, 2014: substantiated violation1 citation
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Failed to provide a safe medication administration system
Apr 29, 2014: substantiated violation1 citation
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Failed to provide safe environment
Apr 14, 2014: substantiated violation3 citations
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Failed to provide safe environment
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Failed to provide medical treatment as ordered
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Failed to administer medication as ordered
Apr 10, 2014: substantiated violation1 citation
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Failed to intervene when resident’s condition changed
Apr 9, 2014: substantiated violation1 citation
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Failed to provide a safe medication administration system
Mar 19, 2014: substantiated violation1 citation
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Failed to provide safe environment
Nov 15, 2013: substantiated violation1 citation
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Failed to provide service
Nov 4, 2013: substantiated violation1 citation
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Failed to provide safe environment
Oct 14, 2013: substantiated violation1 citation
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Failed to answer call light in a timely manner
Jun 21, 2013: substantiated violation2 citations
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Failed to address resident’s behavior
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Failed to have medication available
Jun 12, 2013: substantiated violation1 citation
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Failed to answer call light in a timely manner
May 17, 2013: substantiated violation1 citation
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Failed to provide safe environment
Apr 4, 2013: substantiated violation1 citation
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Failed to provide medical treatment as ordered
Apr 2, 2013: substantiated violation1 citation
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Failed to administer ordered medication
Mar 27, 2013: substantiated violation1 citation
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Failed to assure timely medical treatment
Mar 5, 2013: substantiated violation1 citation
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Failed to provide a safe medication administration system
Feb 28, 2013: substantiated violation1 citation
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Failed to provide oversight and monitoring of change of condition
Oct 26, 2012: substantiated violation1 citation
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Failed to provide service
Oct 5, 2012: substantiated violation1 citation
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Failed to provide service
Jul 8, 2012: substantiated violation1 citation
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Failed to administer ordered medication
Jun 18, 2012: substantiated violation1 citation
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Failed to administer ordered medication
Mar 25, 2012: substantiated violation1 citation
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Failed to provide safe environment
Sep 12, 2011: substantiated violation1 citation
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Failed to address resident’s behavior
Jun 14, 2011: substantiated violation1 citation
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Failed to provide safe environment
May 8, 2011: substantiated violation1 citation
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Failed to provide safe environment
Jul 26, 2010: substantiated violation1 citation
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Failed to assist with toileting
All 11 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 9, 2025 | Inspection (Kitchen) | 2 deficiencies cited |
| Dec 20, 2024 | Inspection (Complaint Investigation) | 4 deficiencies cited |
| May 21, 2024 | Inspection (Validation) | 7 deficiencies cited |
| Mar 15, 2024 | Inspection (State Licensure) | 2 deficiencies cited |
| Feb 14, 2024 | Inspection (Licensure Complaint) | 1 deficiency cited |
| Feb 14, 2024 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Feb 14, 2024 | Inspection (Complaint Investigation) | 5 deficiencies cited |
| Feb 14, 2024 | Inspection (Licensure Complaint) | 3 deficiencies cited |
| May 10, 2023 | Inspection (State Licensure) | No deficiencies cited |
| Dec 13, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Jun 21, 2022 | Inspection (Validation) | 14 deficiencies cited |
Is it licensed?
- Assisted living facility, licensed by the Oregon Department of Human Services for 55 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Doesn’t accept Medicaid.
- Oregon provider ID 70M030.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 1 regulatory action on record: licence condition.
- 49 abuse findings A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Dec 20, 2024 | Licence condition | Failed to provide a safe medication administration system. In effect Dec 20, 2024 to Feb 26, 2025. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 12 facilities of this kind in Polk County, the middle value for substantiated violations in the last three years was 13.5; this one had 96.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Capital Manor Retirement Community | 17 |
| Prestige Senior Living Orchard Heights Memory Care | 8 |
| Windsong at Eola Hills | 78 |
| Prestige Senior Living Orchard Heights | 7 |
| The Iris Memory Care This assisted living facility | 96 |
| Jefferson Lodge Memory Care Community | 104 |
| Blue Haven Memory Care - Dallas | 0 |
| Blue Haven Memory Care - Independence | 8 |
| Dallas Retirement Village Memory Care Center | 13 |
| Dallas Retirement Village Assisted Living Hud | 0 |
| Dallas Retirement Village Assisted Living | 14 |
| Heron Pointe Senior Living | 16 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
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Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.