Wallflower liquid room deodorizers or fresheners

3 reports to CPSC, the latest made May 7, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

3reports to CPSC
May 7, 2026the latest report was made
Dec 24, 2012the earliest
3with the company’s comments

Brand: Wallflower
Maker: Bath & Body WorksMakers, importers or sellers, as the reports name them
Product: Liquid room deodorizers or freshenersCPSC’s product type: Liquid Room Deodorizers or Fresheners (code 973), in Home Maintenance and Structures: Household Chemicals, Paint, & Cleaning Products

Other ways the reports write the brand (1)

“Wallflower Plug In”

By month

1 report from June 2025 to May 2026; the most in May 2026, 1. 2 earlier reports, since December 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2026	1
March 2021	1
December 2012	1

How badly anyone was hurt

Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made May 7, 2026, sent to the company May 12, 2026, published by CPSC May 27, 2026

The product, in the report: Wallflower plug in from Bath and Body Works. Has the nighlight. You can buy and switch out different scents that will be diffused through your house. It is the silver/white one. P1271 are the numbers written on the back

To Whom It May Concern, I am reaching out regarding a serious safety concern involving one of your Bath & Body Works Wallflower plug-ins. Over the last couple of weeks, the breaker connected to part of our home repeatedly tripped with no obvious explanation. After the third occurrence, we began checking every outlet connected to that circuit, which includes our bathroom, hallway, and our young sons bedroom. The only item plugged into any of those outlets was in our hallway and it was a Bath & Body Works Wallflower plug-in. Upon removing it, we discovered significant brown yellow residue and discoloration around both the outlet and the Wallflower device itself. Definitely seeped into the plug in itself.. The residue would not wipe away and appeared to have come from the plug-in oil unit. It was hard like it was melted or something, I tried scrubbing and scraping it off and nothing While I understand fragrance oils can sometimes leak, it is extremely concerning that this issue coincided with repeated breaker trips on that circuit. We are very thankful the breaker shut off power before this potentially became a much more dangerous electrical issue resulting in a house fire.. As parents with a young child and pets in the home, this situation was alarming. We have used Wallflowers for years and never expected a product designed for continuous household use to be associated with this kind of electrical concern or risk. We have retained the Wallflower device and taken photographs documenting the outlet and residue- discoloration. We are also considering having the outlet professionally inspected to ensure no internal electrical damage occurred. I would appreciate this matter being escalated to your product safety or claims department so we can better understand next steps and determine whether this issue has been previously reported by other customers.

Model
P1271
Bought from
Bath and body works
Bought
Aug 16, 2024, about then
Where
Detroit Lakes, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Wallflower Plug In, made or sold by Bath & Body Works
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/27/2026) Bath & Body Works: Bath & Body Works is committed to the safety and satisfaction of our customers, and we take all consumer reports seriously. Wallflowers plug-in diffusers are designed and manufactured to meet applicable safety standards and undergo extensive testing, as well as independent third-party evaluation and certification by UL. The product is engineered so that fragrance oil and electrical components remain separated under normal use conditions. When used as directed, our products can be safely enjoyed with confidence.
We are in the process of investigating this report. We have been attempting to contact the consumer to recover the device in question for a thorough examination. Without the opportunity to inspect the specific unit and the conditions under which it was used, we are unable to determine the cause of the reported breaker trip or the nature of the observed residue at this time.
Based on a review of our records, this appears to be an isolated incident. We have no other reports of fragrance oil causing circuit protection to activate. We will continue to actively monitor consumer feedback and product performance to ensure our Wallflowers products consistently meet our safety and quality expectations.

CPSC report 20260507-C5215-2147319650. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 16, 2021, sent to the company Mar 24, 2021, published by CPSC Apr 7, 2021

The product, in the report: White Flower Top Bath & Body Works Wallflower

On 3/13/2021, I pulled a Bath & Body Works Wallflower out of my socket. Upon doing so, there was a big boom (sounded like an exploding light), big spark about 5-6 inches, and it cut power from my bathroom. This caused the product to burn, the light socket to burn and also burnt my metal plate I had around the socket. I had to have the socket replaced. This could have started a fire in my home and I contacted B&BW to report the incident. The representative informed me there are no reports of this happening. I informed her there are multiple reports online and even news reports in regards to the exploding Wallflower. She then stated that it is reported at about 5%. This is 5% too many. 5% could have lost their homes and/or lives. This product needs recalled before it seriously harms or kills someone.

Model
White Flower Top Wallflower
Where
Martinsburg, West Virginia: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Wallflower, made or sold by Bath & Body Works
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/2/2021) Bath & Body Works: Customer safety and satisfaction is our top priority, and we pride ourselves on providing an enjoyable and safe product experience to each of our customers. We want to assure you that our Wallflower units undergo extensive quality and safety testing and are specifically designed and manufactured to meet all applicable industry and government standards for safety and performance. Additionally, all our Wallflower units bear the Underwriters Laboratories’ (UL) mark certifying the product meets these safety and performance standards. We apologize that you had this experience and are happy that you contacted our Customer Care Center regarding the matter. Unfortunately, the representation made to you by our Customer Care associate regarding similar incidents being reported to us at a rate of 5% was not based in fact. We are aware of no test data nor confirmed field report that would indicate that our Wallflower products can cause the concerns identified in this report. In fact, millions of our Wallflower products are sold and used without incident each year. Notwithstanding this, we have reached out several times to you since you initially contacted us so we can complete our investigation. We invite you to please contact us at your earliest convenience so that your concerns can be fully investigated. Even though we have been unable to complete our investigation, and although a variety of factors could have played a role in creating this incident, it appears clear from the photographs, (specifically the notches on the metal wall plate that correspond precisely with the prongs from the Wallflower unit) that the metal wall plate somehow came into contact with the Wallflower unit prongs while the unit was energized. While that situation would give rise to a safety hazard, that hazard would not have been caused by the design or performance of the Wallflower unit. We look forward to hearing from you and working with you directly to resolve this issue.

CPSC report 20210316-562EA-2147365344. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 24, 2012, sent to the company Jan 23, 2013, published by CPSC Feb 6, 2013

The product, in the report: Bath and Body Works Wallflower/plug-in air freshener

My wife purchased a Bath and Body Works Wallflower, a plug-in air freshener. The scent was strong so she unplugged it and placed in on my bedside stand. The oil leaked from the container and spread over the table, saturating my cellular phone. The oil completely disintegrated the phone. The lining started to bubble, the plastic cracked, and now my flip phone is in two pieces. A small amount of the oil dripped onto the hardwood floor and ate away at the finish, leaving a discolored area on the floor. The leaked oil is noxious, causing irritation to our nasal passages and a skin irritation as well. I read the packages and found no warnings on the labels that would lead me to believe that this would be a problem.

Model
Bath & Body Works Wallflower/plug-in air freshener
Bought from
Bath and Body Works
Bought
Dec 15, 2012
Where
Homewood, Illinois: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
Self
As this report names them
Brand Wallflower, made or sold by Bath & Body Works
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/6/2013) Bath & Body Works: At Bath & Body Works, nothing is more important than product safety. Our Wallflowers include fragrance, solvent and color and are extensively evaluated and tested to meet or exceed industry standards when used as directed. As the directions indicate, the oil can leak when the product is laid on its side. We’re sorry for any inconvenience that this has caused you.

CPSC report 20121223-28A34-2147460729. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Wallflower liquid room deodorizers or fresheners

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.