The Works household cleaners
2 reports to CPSC, the latest made Dec 11, 2018. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Dec 11, 2018the latest report was made
- Jul 28, 2015the earliest
- 0with the company’s comments
- Brand
- The Works
- Maker
- Home Care LabsMakers, importers or sellers, as the reports name them
- Product
- Household cleanersCPSC’s product type: General Purpose Household Cleaners (code 954), in Home Maintenance and Structures: Household Chemicals, Paint, & Cleaning Products
Other ways the reports write the brand (1)
“The Works®”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2018 | 1 |
| July 2015 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Dec 11, 2018, sent to the company Feb 11, 2019, published by CPSC Mar 6, 2019
The product, in the report: Shower Cleaner Spray
This consumer is reporting his shower cleaning spray that directs the user to spray the shower after personal showering is complete and spray will clean without scrubbing. A warning at this same verbiage then warns not to use it in a confined space. The caller finished his shower then sprayed his shower with this cleaning only to be left with choking, discomfort and irritation of the throat and lungs for well over fifteen minutes or more. He was not treated by a physician or at any medical facility. He has not contacted the manufacturer because he said that is CPSC’s job. Directions on the spray container advise in case of an emergency to call 1 877-800-5553 for assistance.
- Model
- unknown
- Serial number
- unknown
- Bought from
- unknown, Ohio
- Where
- New London, Ohio: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand The Works, made or sold by Home Care Labs
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Seen by a doctor or nurse Made Jul 28, 2015, sent to the company Sep 1, 2015, published by CPSC Sep 16, 2015
The product, in the report: The Works Tub & Shower Cleaner; spray bottle; (size of bottle is unknown) 32 ox spray bottle Tub & shower cleaner Manufacturer/importer/ private labeler: Home Care Labs Contents production China & Indonesia Private labeler name: The Works
On 07/22/15 the consumer used the product to clean a bathroom sink in her recreational vehicle (RV), located at [REDACTED]. The consumer states it took her about 2 minutes to clean the sink. The consumer did not use gloves. On 07/24/15 the consumer noticed that her skin on both hands was peeling.
On 07/27/15 the consumer called the firm (800-448-5281) to inform them of the incident. The consumer spoke with a rep (name unknown) and was transferred to the Biotech Lab Poison Control Center. The consumer was told by a female rep (name unknown) to visit a physician for treatment and she would call the consumer back within a few days to follow up (case # [REDACTED]). The consumer was also given the number to the firm’s consumer affairs dept but when she called the number it was incorrect. The consumer called the firm back and was transferred to the consumer affairs dept. The consumer spoke with a male rep (name unknown) and she expressed her safety concerns. The consumer was told that her concerns would be discussed in their next meeting.
On 07/27/15 the consumer went to her primary care physician, Dr. [REDACTED]. and was told that she had chemical burns on both her hands. The consumer was prescribed medication to apply to her hands and treat her burns.
The consumer states the product did not have a strong chemical odor and on the bottle it did not indicate to avoid contact with skin. The consumer believes the bottle should have a label to clearly warn consumers about using protective gear.
The consumer states she has used other cleaning products without gloves and has never had chemical burns. This is the first time the consumer used this product.
- Model
- TheWorks Tub&Shower Cleaner/
spray bottle 0-7415703381-5UPC - UPC
- Unknown
- Serial number
- Unknown
- Bought from
- Walmart, Ohio
- Where
- Orland, Indiana: Mobile/
Manufactured Home - Who was involved
- Age 74, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand The Works®, made or sold by Home Care Labs
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.