Arm & Hammer household cleaners
6 reports to CPSC, the latest made Sep 18, 2020. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 6reports to CPSC
- Sep 18, 2020the latest report was made
- Jun 12, 2015the earliest
- 5with the company’s comments
- Brand
- Arm & Hammer
- Makers
- CHURCH & DWIGHT CO., INC. and Milliken ChemicalMakers, importers or sellers, as the reports name them
- Product
- Household cleanersCPSC’s product type: General Purpose Household Cleaners (code 954), in Home Maintenance and Structures: Household Chemicals, Paint, & Cleaning Products
Other ways the reports write the brand (2)
“Arm and Hammer” and “arm and hammer pet fresh carpet cleaner”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2020 | 1 |
| August 2019 | 1 |
| August 2017 | 1 |
| March 2017 | 1 |
| November 2016 | 1 |
| June 2015 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
- First aid 3 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Sep 18, 2020, sent to the company Oct 19, 2020, published by CPSC Nov 10, 2020
The product, in the report: ARM & HAMMER Pet Fresh Dry Carpet Cleaner LOT E16004
Just find out that this product was re-called back in 2016, was looking at the website of LOWES for an appliance re-call when I came across this product re-call. Was completely appalled due to the fact that the company never made the re-call. When I see the effects on immunocompromise Individuals, I’m furious I was about to use it again this weekend. But by the light of my HIGER POWER, I was saved. But I recall using this product many times before and now I’m questioning my decline in health as I’m wheelchair-bound at the age of 57 and being home at all times while using this product. Why this and other companies allow to do that? What about my health and others. For the past 4 yrs., this has been in my home, my sanctuary, my peaceful home. What I’m supposed to do?
- Model
- Fresh Dry Carpet Cleaner
- UPC
- 023169134478
- Bought from
- LOWES
- Bought
- Apr 15, 2016, about then
- Where
- Florida: Mobile/
Manufactured Home - Who was involved
- Age 54, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand ARM & Hammer, made or sold by Milliken Chemical
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
First aid Made Aug 9, 2019, sent to the company Aug 22, 2019, published by CPSC Sep 6, 2019
The product, in the report: Arm & Hammer OXI CLEAN Dirt Fighters PET FRESH CARPET ODOR ELIMINATOR VACUUM BOOSTER Loosens & Helps Lift up to __% More Dirt 42.6 oz (2LB.10.6 oz) 1.21kg UPC CODE 33200 11443
On 8-8-19, my husband, [REDACTED], purchased for the very first time, Arm & Hammer product Pet Fresh Carpet Odor Eliminator and in the evening, our pet dog urinated on the rug in our bedroom. My husband followed the directions on the package and soaked up the urine and let it dry overnight.
In the morning, about 6:00 a.m. he sprinkled the product on the carpet area which was about a 12” across and waited 15 min. as directed. The next step was to vacuum the carpet. As soon as he turned on the vacuum and disturbed the product, the odor produced was totally overwhelming and triggered in me an asthma attack.
I immediately left the bedroom, closed the door behind me and took my inhaler to help me breathe. My husband immediately turned off the vacuum and opened all the windows in the bedroom and turned on the fan to help remove the product from the room. Then, he vacuumed the carpet area for about 5 minutes to remove the product. The odor continued to be overwhelming!
He then called the Arm & Hammer customer service to report the incident and to find out if there was a way to neutralize the product to help clear the bedroom air. By this time, [REDACTED] was beginning to feel a tightness in his chest and he does not have asthma.
The customer service rep. could not find any information on how to neutralize the product and suggested cleaning the area but not to introduce a new product. My husband inquired about using regular baking soda and the rep. thought it might work.
My comment was to label the product SCENTED and to put a warning on the label that it is not to be used by customers who have asthma or allergies to scents.
Next, [REDACTED] called the Arm & Hammer Medical Line and reported the incident. This rep. also could not find any information on how to neutralize the odor but suggested cleaning the area with dish soap & lots of water, soaking it up and letting it dry. This was 3.5 hours later and the smell in the bedroom is still very strong. Since the incident, we have opened every window and door in the entire house and have stood outside to clear our lungs.
It is now 5 hours later and [REDACTED] has cleaned the carpet with dish soap and warm water. Then he sprinkled baking soda on the area and let it sit for an hour. The odor is starting to dissipate.
I believe that if I would have been directly involved with this product, I would have ended up in the ER receiving medical treatment for my asthma attack.
No product should create a situation that causes an asthma reaction and takes 5 hours with additional cleaning for the odor to begin to dissipate!!!
The ingredients that creates this product need to be analyzed for health issues - I may not be the only customer that has had a severe asthma reaction to this product.
If the ingredients are not harmful to consumers, then this product definitely needs to be labeled SCENTED and carry a warning label that says that it causes allergy and asthma reactions!
- Model
- Arm & Hammer OXI CLEAN Dirt Fighters PET FRESH CARPET ODOR
- UPC
- 33200 11443
- Serial number
- 72012726 CRFC-11443-12
- Bought from
- Safeway
- Bought
- Aug 8, 2019
- Where
- PINETOP, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 72, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Arm & Hammer, made or sold by CHURCH & DWIGHT CO., INC.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Seen by a doctor or nurse Made Aug 30, 2017, sent to the company Sep 11, 2017, published by CPSC Sep 25, 2017
The product, in the report: boxes of recalled arm and hammer pet fresh carpet cleaner, breathing in clouds of these products
I was working at DHL supply chain. after a long time of being exposed to this product and denied masks, gloves I started getting sick (cough attacks) I MISSED A LOT OF WORK DUE TO doctor appointment and I WAS LATER WARNED OF THE hazards after I was infected
- Model
- 17-037
- Where
- spartanburg, South Carolina: Industrial
- Who was involved
- Age 44, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand arm and hammer pet fresh carpet cleaner, made or sold by Milliken Chemical
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Seen by a doctor or nurse Made Mar 29, 2017, sent to the company Apr 6, 2017, published by CPSC Apr 20, 2017
The product, in the report: Attached copy of product purchased at Walmart. Carpet Powder #17-037
Brought outdoor cat inside during hurricane and left bad odor on carpet in my office. Purchased Arm & Hammer carpet power sprinkled all over carpet closed doors and went away. Oct 13 later. Returned to use room and became very ill, exhausted, after entering room all the time. TV announced a recall saying it caused a bacteria causing respiratory illness. That’s when daughter researched # to call. Been seeing doctors and on medication since Oct 28th, 2016. Still very ill - 3/18/17. I have COPD pulmonary emphysema.
- Bought from
- Walmart, Florida
- Where
- Boynton Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 75, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Arm & Hammer, made or sold by CHURCH & DWIGHT CO., INC.
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Emergency room Made Nov 29, 2016, sent to the company Dec 7, 2016, published by CPSC Dec 29, 2016
The product, in the report: Arm & Hammer Pet Fresh Carpet Cleaner
I have been using the Arm & Hammer pet fresh dry carpet cleaner for about 2 weeks and have been feeling ill. My family is now sick, we went to the hospital and were told it “might” be viral.
- Bought from
- Walmart
- Bought
- Nov 4, 2016
- Where
- San Antonio, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 11, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Arm & Hammer, made or sold by CHURCH & DWIGHT CO., INC.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
First aid Made Jun 12, 2015, sent to the company Jun 22, 2015, published by CPSC Jul 15, 2015
The product, in the report: Arm & Hammer Carpet & Room Pet Fresh Odor Eliminator http://www.amazon.com/Arm-Hammer-Carpet-Fresh-Eliminator/product-reviews/B00LTGIJ5C/ref=cm_cr_dp_qt_hist_one?ie=UTF8&filterBy=addOneStar&showViewpoints=0
I used Arm & Hammer Carpet & Room Pet Fresh Odor Eliminator.
An hour or so after my son became sick...coughing and sneezing....I assumed it was allergies and never considered it might be the carpet freshener.
The next morning he woke up coughing, sneezing, runny nose and a bleeding nose. I woke up with itchy painful eyes.
I determined it was the carpet cleaner...as after we left the house for a short time the symptoms disappeared. Reentering the apartment...we had problems again.
I did research and found that this product has been linked to animals getting sick as well as dying. It has put people in the hospital and has caused all kinds of problems.
At least 1 of the ingredients has been listed as toxic.
- Model
- Arm & Hammer Carpet & Room Pet Fresh Odor Eliminator
- Where
- Fort Thomas, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Age 12, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Arm and Hammer, made or sold by CHURCH & DWIGHT CO., INC.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.