Tide laundry soaps or detergents

25 reports to CPSC, the latest made Oct 9, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 31, 2026.

25reports to CPSC
Oct 9, 2026the latest report was made
Aug 3, 2012the earliest
24with the company’s comments

Brand: Tide
Maker: The Procter & Gamble CompanyMakers, importers or sellers, as the reports name them
Product: Laundry soaps or detergentsCPSC’s product type: Laundry Soaps or Detergents (code 949), in Home Maintenance and Structures: Household Chemicals, Paint, & Cleaning Products

By month

5 reports from November 2025 to October 2026; the most in October 2026, 1. 20 earlier reports, since August 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2026	1
August 2026	1
April 2026	1
February 2026	1
January 2026	1
July 2025	1
April 2024	1
January 2024	1
October 2023	1
June 2023	1
April 2023	1
October 2019	1
May 2019	2
April 2019	1
February 2019	1
August 2018	1
February 2018	1
January 2018	1
January 2017	1
September 2013	1
July 2013	1
June 2013	1
May 2013	1
August 2012	1

How badly anyone was hurt

Hospital admission 3 CPSC: Injury, Hospital Admission
Emergency room 3 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 5 CPSC: Injury, Seen by Medical Professional
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, care not known 6 CPSC: Injury, Level of care not known
No one hurt 6 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 31, 2026. Updated daily.

Hurt, care not known
Made Oct 9, 2026, sent to the company Oct 16, 2026, published by CPSC Oct 30, 2026

The product, in the report: Tide power pods febrile odor eliminators

I recently bought and used tide pods to wash some laundry. My 10 year old son woke the following morning with hives all over him. His face and hands were swollen. This resulted in a doctor visit. The doctor informed us that many people are allergic to tide. We rewashed his bed sheets and clothes but the following the day he still broke out in hives again. Tide is so strong I am having to rewash everything 3 and 4 times. He has missed school due to the severity of his hives and cries bc he is so uncomfortable.

Model
90390986
UPC
07680
Bought from
Food lion, North Carolina
Bought
Aug 12, 2026, about then
Where
Denver, North Carolina: Home/Apartment/Condominium
Who was involved
Age 10, Male
The reporter’s relation to them
My Child
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(10/21/2026) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission regarding Tide.
We’re sorry to hear about your son’s experience after using Tide Pods and regret any discomfort he experienced. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. As part of our dedication to providing safe and effective products, we routinely investigate product complaints to ensure our processes continue to produce products meeting our high standards of quality. We also take reports of this nature very seriously and have shared your comments with our Health & Safety Team.
We understand some consumers may have unique sensitivities to ingredients used in everyday products. Identifying the reasons for an ingredient sensitivity can be difficult, so we suggest working with a physician regarding any medical questions. You can access a list of Tide Pods’ ingredients and their functions by visiting https://smartlabel.org/. You can also visit https://tide.com/en-us/our-commitment/ingredients-and-safety to learn more about Tide ingredients. We hope this information is helpful. Thank you again for bringing this to our attention.

CPSC report 20261009-44B7B-2147308122. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Aug 25, 2026, sent to the company Aug 31, 2026, published by CPSC Sep 22, 2026

The product, in the report: Tide ultra sport laundry detergent

Allergic reaction to tide reformulation which resulted in an itchy skin reaction

Where
United States: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(9/2/2026) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission regarding Tide.
We are very sorry to hear about your experience with our Ultra Sport Laundry Detergent. We understand your concern and regret any discomfort you experienced.
Please know, we are dedicated to providing safe products, and we take reports of this nature very seriously. As part of this dedication, all our products are thoroughly evaluated to be safe when used as directed, and we regularly monitor their safety as well as consumer comments about them. What you’ve described is not what we’d expect, and we’ve shared your report with our Health & Safety Team.
We appreciate the time you’ve taken to bring this to our attention. Thank you again for sharing your experience.

CPSC report 20260825-FB41A-2147311939. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 20, 2026, sent to the company Apr 23, 2026, published by CPSC May 7, 2026

The product, in the report: Tide Free & Gentle Unscented liquid laundry detergent

Tide Free & Gentle unscented is supposed to be a safe product for those with scent allergies. The latest bottle we purchased very clearly has a scent and has caused me to have allergic reactions to it.

Model
Free & Gentle
UPC
030772121443
Bought from
Target, Indiana
Bought
Apr 12, 2026, about then
Where
Indianapolis, Indiana: Home/Apartment/Condominium
Who was involved
Age 45, Male
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/1/2026) The Procter & Gamble Company: Thank you for reaching out to both our team and the Consumer Product Safety Commission (CPSC) regarding Tide Free & Gentle. We’re very sorry to hear about your experience and have reported this with our Health & Safety team and the best of our Tide Team. Please know, Tide is dedicated to providing safe products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Although fragrance or perfume is not added to the product, there may be natural smell from the product ingredients since there’s no masking fragrance added to cover this smell. We would not expect a true fragrance to be in this product. While all our Tide ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We’d like to assure you that our Procter & Gamble products are formulated with great care and attention to safety. Our formulations take into account our stringent internal safety standards for every ingredient. Additionally, we maintain an ongoing safety monitoring program. For more information on the ingredients in our products, please see: https://us.pg.com/ingredients/. If needed, you can find the ingredient list by visiting https://smartlabel.org. Simply type the brand name in the ‘Search’ bar and follow the prompts to find the right version. Thanks again for reaching out and we wish you the best.

CPSC report 20260420-51D0D-2147320321. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 11, 2026, sent to the company Feb 17, 2026, published by CPSC Mar 3, 2026

The product, in the report: Tide Power Pods Oxi Boost Laundry Detergent 45 XL, 1.89 kg (4.12LB) 66 oz

I washed a load of clothing with Tide detergent on 11/25/25.
I developed blisters on my palms after folding the clothes.
The next day, Thanksgiving, the allergic reaction spread all over my body and became an emergency. I had to leave my family Thanksgiving dinner due to this.
I had to visit a doctor & get an injection & then meds to take over the next week.
I reported this to Tide and asked for reimbursement of my expenses (less than $100). I answered many, many questions by phone.
Tide sent me an email after that I answered all the same questions over again via their online portal. They requested years of private medical information including surgeries and prescriptions, They also required me to upload electronic copies of everything, which I did. I sent them multiple photos of severe allergic reaction over most of my body. I do not even have photos of the reaction when it was at it’s worst because I was starting to develop swelling on my face and was trying to contact emergency physicians who were open on a holiday. So I took no more photos. I included only two photos with this report but the rash was everywhere and it got worse after these photos were taken. I even had swelling of eyes and lips.
After all of that, Tide then sent me a letter through US mail requesting I fill out the SAME long, detailed paper forms and same detailed, extensive medical history. They requested paper copies of everything. I sent all of that back to them by US Mail.
On 1/22/26, I received a letter from Tide claiming I had not sent them all the paperwork they needed. It was signed with only a first name ([REDACTED]) and there was no phone number to reach them.
At this point I feel that they are giving me the runaround and not operating in good faith. I filed a complaint with the [REDACTED] today asking them to have someone at Tide contact me to see why Tide keeps dragging out this process instead of resolving my complaint.

Model
Power Pods Oxi Boost Laundry Detergent
UPC
3077217124
Bought from
Walmart in Wilmington, NC (USA)
Bought
Nov 24, 2025
Where
Wilmington, North Carolina: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(2/25/2026) The Procter & Gamble Company: Thank you for contacting the Consumer Product Safety Commission (CPSC) regarding Tide. We’re sorry to hear about your experience and appreciate you reaching out to us, the Better Business Bureau, and the CPSC. Please know, Tide is dedicated to providing safe products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Please know we also shared this with our Health & Safety Team and the rest of our Tide Team.
While all our Tide ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If needed, you can find the ingredient list by visiting https://smartlabel.org. Simply type the brand name in the ‘Search’ bar and follow the prompts.
We appreciate you reaching out regarding Tide and wish you the best.

CPSC report 20260211-276AF-2147323658. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 25, 2026, sent to the company Jan 30, 2026, published by CPSC Feb 25, 2026

The product, in the report: Tide Free & Clear - Advanced Care - Size 154 Fl Oz

I wan to report an allergic reaction to the new formulation of Tide Free. My reaction is systemic reaction resulting in drop in blood pressure (going on three days straight) . I understand, after research, that Benzisothiazolinone has been added. I was unaware of this change and took days to figure out where my reaction came from. The bottle of my new detergent didn’t say “new formula”. I started using the product about two weeks ago and started noticing my symptoms about 4 days ago. I am reporting because I was unaware that the formula had changed. I am a sensitive individual and would have researched the added preservative.

UPC
20282
Bought from
Costco, South Carolina
Bought
Nov 4, 2025, about then
Where
Mount Pleasant, South Carolina: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/6/2026) The Procter & Gamble Company: Thank you for contacting the Consumer Product Safety Commission (CPSC) regarding Tide. We’re sorry to hear about your experience. Please know, Tide is dedicated to providing safe products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Please know we also shared this with our Health & Safety Team and the rest of our Tide Team.
While all our Tide ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue use of the product and/or seek medical attention if symptoms worsen or do not resolve.
Also, if needed, you can find the ingredient list by visiting https://smartlabel.org. Simply type the brand name in the ‘Search’ bar and follow the prompts. The presence of this preservative in the Tide formulation is available in the Smart Label ingredient list and has been public information since its introduction in 2024.
We appreciate you reaching out regarding Tide and wish you the best.

CPSC report 20260125-94146-2147324227. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 7, 2025, sent to the company Jul 10, 2025, published by CPSC Jul 24, 2025

The product, in the report: Tide Simply Liquid Laundry Detergent, Refreshing Breeze, 24 Loads, 32 fl oz

While using Tide Simply Liquid Laundry Detergent, I noticed a burning sensation on my hands when I was pouring the detergent. Upon closer inspection, I realized that some of the detergent had gotten on my skin, which caused the discomfort. I washed my hands with soap and water, and the sensation went away.

Model
Simply
UPC
030772120934
Bought from
Walmart, Florida
Bought
Jul 7, 2025
Where
Miami, Florida: Home/Apartment/Condominium
Who was involved
Age 22, Male
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/22/2025) The Procter & Gamble Company: Thank you for reaching out to both our team and the Consumer Product Safety Commission regarding Tide Refreshing Clean Liquid Laundry. We’re sorry to hear about the accidental skin exposure to concentrated product and understand your concern, we’re glad the issue cleared up after rinsing with soap and water. Be assured, we have shared this with both our Tide and Health & Safety Teams as we take reports of this nature very seriously. We also carefully evaluate the safety of our products and ingredients before they go to market, using well-established risk assessment methods to understand both hazards and potential exposures. These evaluations are a mandatory part of our product development process and begin during the early stages of a product’s design and continue after going to market.
We’d like to assure you that all of our Procter & Gamble products are formulated with great care and attention to safety for both your family and the families of our employees. Our formulations consider our stringent internal safety standards for every ingredient. Additionally, we maintain an ongoing safety monitoring program. For more information on the ingredients in our products, please see: https://us.pg.com/ingredients/. You can also find the ingredients and function of the ingredients in Tide by visiting. https://smartlabel.org/
Again, we appreciate you reaching out regarding Tide and wish you the best.

CPSC report 20250707-063B7-2147329817. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Apr 9, 2024, sent to the company Apr 11, 2024, published by CPSC May 2, 2024

The product, in the report: Procter & Gamble Recalls 8.2 Million Defective Bags of Tide, Gain, Ace and Ariel Laundry Detergent Packets

Recall on a product that caused a rash

Where
Las Vegas, Nevada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(4/25/2024) The Procter & Gamble Company: Thank you for contacting the Consumer Products Safety Commission (CPSC) regarding Tide PODS, we’re sorry to hear of your experience. Please know that the safety of our consumers is important to us . When creating products and packaging, we take great care and focus our attention on safety by carefully evaluating the ingredients and packaging before they go to market, using well-established safety assessment methods. We understand some consumers may have unique personal sensitives to ingredients used in everyday products, so we do offer a variety of products with the hope of meeting the needs of more consumers. Be assured, we take reports of this nature seriously and we’ve shared your experience appropriately within the company, including with our Health & Safety Team.
We noticed you referenced our recently announced recall. As part of the recall, we voluntarily stopped production of some packages that did not meet our high-quality standards. However, the products inside impacted packages are not compromised. To understand if your bag packaging is impacted by the recall, please visit us at pg.com/bags. In the meantime, we recommend you store the product up and out of reach, in a closed cabinet.
Truly, the people who use our products are at the foundation of all we do. We appreciate the CPSC reaching out to us on your behalf, and we hope all is now well. If you have additional questions or concerns, please contact us directly (800) 879-8433, Monday-Friday 9am-5pm EST.

CPSC report 20240409-D7E9E-2147339870. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 22, 2024, sent to the company Jan 25, 2024, published by CPSC Feb 8, 2024

The product, in the report: Tide Pods Laundry Detergent. Tide Pod. Ultra concentrated clothes washing detergent soap.

Used Tide Pods concentrated laundry detergent: three (3) pods for one (1) extra large load of laundry per package instructions. Part of a pod didn’t fully dissolve and wound up in a pair of my boxer briefs underwear, including bits of the elastic dissolvable enclosure that contains the liquid detergent and some of the liquid detergent itself. I didn’t notice the detergent and wore said underwear for about two hours before bed without experiencing any side effects, then went to bed for 7-8hr. When I woke up I noticed a sensation like I had been cut on my upper inner right thigh and two spots on my scrotum. Upon investigation I found painful, lightly weepy (like light sweat almost), red, swollen, inflamed rashes on my thigh and scrotum. Chemical burns as opposed to rash or scrape. I flushed with warm water in the shower for 10min then applied 1% hydrocortisone steroid cream per cdc or poison control recommendation (don’t remember). 10hr post-shower and one reapplication of steroid cream painful rash persists but does not appear to be getting worse, no blistering or open sores but still very slightly weepy. 24hr post shower wound site is healing, not getting worse, and no longer weeping.

Model
Tide Pods
Bought from
Amazon
Where
United States: Home/Apartment/Condominium
Who was involved
Age 32, Male
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/1/2024) The Procter & Gamble Company: Thank you for reaching out to the Consumer Products Safety Commission regarding Tide. We’re so sorry to hear about your experience and appreciate your ensuring this was brought to our attention. As a company, we’re dedicated to making products that improve the lives of our consumers who use them, so it is important that we know. Please be assured these comments have been shared with the appropriate people in our company, including our Health & Safety Team. We also want to share that we thoroughly evaluate our products for safety when used as directed. As part of standard practice, we regularly monitor our products, as well as our consumer comments about them and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and ask that you save any remaining unused product in case we need more information. Further, we would like to share a few tips to help ensure that the pods dissolve fully. Make sure you always follow the pack instructions for dosing. Always place the Pod in the back or bottom of the drum before the garments Adjust the load size for your cycle choice. We know from working with manufacturers of washing machines that it is necessary to adjust the amount of the load being washed depending on the cycle being used because: Too large a load can leave insufficient space for the detergent to dissolve properly. Too many absorbent items in the washing machine can soak up most of the water which will prevent the washing solution from circulating freely. General rule of thumb for HE (high efficiency)/fully automatic washing machines for how full the drum of the washing machine should be is: Normal/cotton cycles – hands gap between the top of the clothes and the drum Synthetic cycle – drum approximately 60% full Delicate/wool cycle – drum up to 40% full Quick cycle - Machine drum up to 40% full. Again, we are very sorry for your experience and appreciate you reaching out to the Consumer Product Safety Commission and our team. We would also encourage you to contact us directly, so, we can learn more about your experience. We can be reached at:1-800-879-8433 9:00AM - 6:00PM EST Monday - Friday, 9:00 AM - 5:30 PM EST Saturday. You can also reach us via tide.com.

CPSC report 20240122-57906-2147342561. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Oct 8, 2023, sent to the company Oct 13, 2023, published by CPSC Oct 27, 2023

The product, in the report: Tide Simply Clean & Fresh, Refreshing Breeze scent. Large yellow jug with blue liquid detergent inside.

Tide detergent turned brown. My husband has been complaining of itchy skin, I realize this may be the culprit now.

UPC
037000577157
Serial number
90111840
Where
Marlton, New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(10/25/2023) The Procter & Gamble Company: Thank you for bringing this report regarding the Tide Simply Clean Liquid Detergent to our attention, and for reaching out to us directly regarding this so we could make a report with the rest of our Tide Team and our Health & Safety Team. Please know, when we list our priorities, safety and superior product performance are at the top of that list. Be assured, our products go through many quality checks to ensure they arrive and stay in the best possible condition, so it is important that we know about this experience.
Truly, the safety of the people who use our products is at the foundation of everything we do. We hope your husband is doing well and again, we appreciate you reaching out and if you have additional questions or concerns, we encourage you to contact us by phone toll-free at (800) 879-8433 between the hours of 9:00AM - 6:00PM EST Monday - Friday.

CPSC report 20231008-B128C-2147344778. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 8, 2023, sent to the company Jun 12, 2023, published by CPSC Jun 27, 2023

The product, in the report: Tide Free and Gentile laundry detergent Pods, 836g

I tried to open a bag of Tide Pods and the top ripped off easily, revealing all of the pods and overrrding the safety zip closure. This is dangerous, as any chlid could access the pods without needing to use the “locked” unzipper.

UPC
3700089887
Bought from
Amazon.com
Bought
Jun 4, 2023
Where
New York, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/21/2023) The Procter & Gamble Company: Thank you for reaching out regarding the Tide Free & Gentle Pods. Nothing is more important to us than the safety of our consumers, including the safe use of our products and packaging. We appreciate the photos you provided and hope that you’ll contact us directly and provide case number [REDACTED], so we have the opportunity to examine the package and ask for more information. Be assured, we share your concern about access to cleaning products and we have taken significant action to reduce accidental access to liquid laundry pacs, like Tide Pods.
As part of our commitment to safety, we introduced the highest standard of packaging in 2017, a child-resistant closure, for all laundry pac products. Unintended access by children is the biggest driver of accidents, so the packaging is designed to prevent small children from opening the package. Harder-to-open packaging along with enhanced warning labels, adherence to an industry standard, and educational campaigns on safe use and storage are all part of our collective approach to reduce accidental exposures. Therefore, your experience is important for us to know about.
Be assured, we remain committed to preventing accidents through raising awareness of safe usage and storage of cleaning products, including liquid laundry pacs, in collaboration with Safe Kids Worldwide. We’re also constantly evaluating all aspects of the product as part of our commitment to safety and performance.
Again, we would appreciate you reaching out to us directly by phone toll-free at 1-800-879-8433 9:00AM - 6:00PM EST Monday - Friday, 9:00 AM - 5:30 PM EST Saturday.

CPSC report 20230608-CA783-2147347124. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Apr 26, 2023, sent to the company May 26, 2023, published by CPSC Jun 21, 2023

The product, in the report: Tide HE laundry detergent

I am a 47 year old mother of two teenage sons, and I have been doing laundry for close to 30 years since being shown by my mother. For much of that time, I used the old fashioned top load agitator machines, and I was always in the habit of using a full capful of laundry detergent for each large load (I guess it turns out that we have been heavy-handed when adding detergent).
About 8-9 years ago, my husband and I purchased a new [REDACTED] washer without the agitator. The instruction manual was quite vague, but I didn’t think anything of it at the time, and I continued to follow my same laundry routine.
I didn’t think to read the back of the detergent bottles all these years because their overall appearance never changed...I did The laundry as I always had done out of habit, unaware that I was using too much detergent. The cap sizes never changed, either. Why are they still so large? Why are detergents being concentrated (never realized before) without warning customers?
I became extremely worried a few months ago when I read an article that Tide would be banned in certain states due to presence of carcinogens in its detergent? What? I had been using it for years...I thought laundry detergent was safe...it was recommended by [REDACTED] to use in their washers.
It is then that I realized that the default cycle on the [REDACTED] machine I had for the last 8-9 years only did a single 1-2 minute rinse spray. Even if I hadn’t used so much detergent all these years, I still don’t know how it could rinse all the clothes properly. Ironically, all these years, my family and I never noticed. Our clothes were spun dry so well that I never saw residue, and I think we got used to the strong detergent smell. Of course, though, as I recently started hand rinsing some of our clothing, I noticed all the detergent built up in the water.
It scares me beyond belief that my sons have been wearing chemically laden clothing since they were little. My husband has a background in biochemistry and tells me not too worry since my family never had any acute reactions, but I am terrified to hear that laundry detergent could have potential carcinogens. What if there are long-term health effects from years of wearing clothes with laundry detergent build-up? I have actually reached out to [REDACTED] and Tide about my concerns and waiting to hear back from [REDACTED]. I also wanted to reach out to an organization about this matter because I think laundry detergent use, especially in HE machines needs to be “regulated”. The instructions on bottles and machines are vague. What exactly defines a large load of laundry? It’s really more about the water amount than the laundry size, isn’t it? Why is it that washing machine manufacturers do not warn customers that they need to use so much less detergent in these high efficiency machines? Precise instructions and warnings are desperately needed. There should be clearly labeled warnings and detailed instructions from both the detergent and washer manufacturers on the amount of detergent to use based on the ratio of water per make and model of machine. There is too much of a discrepancy right now.
I know this may not seem like a big deal, but I’m sure many consumers are using too much laundry detergent. It’s bad enough to be sending excess detergent down the drain (not to mention the $), but what about potential safety issues? The date below is an estimation of when I finally became aware of the fact that I was using too much laundry detergent for the past 8-9 years.
I believe that laundry detergent manufacturers should be required to change their bottles and especially cap sizes...they should not be so big because I think it “encourages” consumers to overpour. The caps also should have clearly labeled measuring marks (horizontal around cap in a different color) so that consumers can actually see them. Also, HE washers should have warnings on their machines to inform customers to use a minimal amount of detergent (especially for those of us who had been using traditional top-loads). Furthermore, I think both washer and detergent manufacturers need to provide specific instructions on the dose of detergent to use per amount of water in machine (not just a subjective load size). There needs to be a particular dilution ratio, and that should be written in the consumer manual of the washer...or better yet, on the machine, in addition to the detergent bottles. Thank you.

Model
HE
Where
Raleigh, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(6/7/2023) The Procter & Gamble Company: Thank you for reaching out regarding the Tide HE Detergent. Please be assured that nothing is more important to us than the safety of our consumers, and we take reports of this nature seriously. Our products and packaging are produced with great care and are extensively and continually evaluated for performance and safety, as having safe products for our consumers and their families is at the heart of all we do.
Please know that we have over 500 scientists and professionals who work diligently to ensure our products safety and to ensure compliance with all regulations around the world. Also, every ingredient, as well as the complete formula, is fully evaluated against the highest safety standard using the latest scientific approach for consumer safety. We evaluated all the ingredients to ensure their safety for people and the environment when used as directed. It might help to know that before we market a new product, we go beyond regulatory compliance by ensuring product safety through our additional 4-step, science-based process. To learn more about our 4-step safety process, visit https://us.pg.com/product-safety/
Please know, we’re sorry for any confusion. We want to assure you the instructions for use have been adjusted over the years as the product has become more concentrated. We will also have that you would like to see the lines made more visible on the caps so you can determine the right amount needed for each load. We have more information available at https://tide.com/en-us/how-to-wash-clothes/how-to-do-laundry/how-much-detergent-to-use
If you have any other concerns, we encourage you to reach back out to us at 1(800) 879-8433 or tide.com. We are happy to share more about our safety evaluations and dosing recommendations.

CPSC report 20230426-BA783-2147347864. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 11, 2019, sent to the company Nov 5, 2019, published by CPSC Nov 27, 2019

The product, in the report: Tide original he liquid

Used Tide Original HE liquid detergent in my washer as I have for years. Noticed a strong perfume smell. My daughter and I both got headaches. Finally figured out it was the detergent. Nothing on the container notes that formulation has changed. Contacted the company which noted they changed the scent earlier this year. Unsafe to market this as “ original”, as it is obviously not original. Others may develop more severe allergic reactions than us. Company admits they changed the scent. They need to change the packaging to reflect this change.

Bought from
Costco
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/18/2019) The Procter & Gamble Company: Thank you for bringing this report about Tide Original Scent Laundry Detergent to our attention. We’re sorry to hear of what this consumer and her daughter experienced. Please know nothing is more important to us than the safety of our consumers, and we take reports of this nature seriously. It is important to share that Tide products are formulated with great care and attention to safety. We carefully evaluate the safety of our products and ingredients before they go to market, using well-established safety assessment methods. These evaluations are a mandatory part of our product development process and begin during the early stages of a product’s design. In addition, we maintain an ongoing monitoring program for quality and safety because the safe use of our products is always our highest priority. We’re disappointed to know that the scent of this product no longer meets this consumer’s expectation. It may be helpful to know that based on consumer feedback we’ve updated the scent of Tide Original Laundry detergent to provide a better freshness experience, particularly on dry fabrics. The change went from a light, clean, herbal/green scent to a slightly warmer, rich, scent with slightly more woody notes. We understand some people may have unique sensitivities to some of the ingredients used in every day products and we want to share that our formulations take into account our stringent internal safety standards for every ingredient. For consumers interested in the ingredients used in our Tide products, we provide ingredient lists -- that can be accessed on our website at https://tide.com/en-us/ingredients/all-about-tide-ingredients. Finally, we would appreciate the opportunity to engage further with the consumer through our Consumer Relations channels by phone toll-free at 1-800-879-8433, between 9am and 6pm EST. Communicating with the consumer directly via phone will allow us to better understand the experience with the use of our product. Again, we appreciate the opportunity to address any concerns our consumers may have about our products. I hope this information provides reassurance and we thank you again for bringing this to our attention.

CPSC report 20191011-01E8A-2147377210. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made May 30, 2019, sent to the company Jun 21, 2019, published by CPSC Jul 9, 2019

The product, in the report: Tide Original Scent Laundry Detergent

Over the past 5 days my house has had a nasty perfume smell in it and I have had an allergic reaction along with a migraine from it. It took me a few days to figure out the cause of the sudden stench, but it turns out the cause is my laundry detergent. I have been using Tide Original scent laundry detergent for as long as I can remember. 5 days ago I used a new container and I checked the packaging several times, but there were no indications on the package that would lead me to believe that it was the cause, so I kept using it and examined every other possibility for the cause.
I finally figured out that it was indeed the Tide by going and buying a package from a different store and trying it. I assumed they had a glitch in their packaging process.
I just got off the phone with the Tide consumer help line and the woman who helped me informed me that they “updated” the scent in February of 2019 to make it “more floral” but did not do ANYTHING to the package labeling to warn consumers.
I am extremely sensitive to smells and fragrances and this change P&G decided to make has made my home a toxic environment. They have refunded my money, but that is going to take care of the least of my worries.
Their suggestion for eliminating the smell was to use their washer cleaner and after checking the ingredients the product also has perfume in it.
I am blown away by the fact that a company such as P&G could consider the decision of changing the product without changing the package, forget actually doing it.
It was irresponsible, negligent and has directly caused my home to become toxic to me.

Model
Original Pods
UPC
370093035
Serial number
9070172700470805
Bought from
Amazon
Bought
May 15, 2019
Where
Sellersburg, Indiana: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(7/2/2019) The Procter & Gamble Company: Thank you for bringing this report about Tide PODS Original Scent Liquid Laundry Detergent Pacs to our attention. We’re sorry to hear of the consumer’s experience. Please know nothing is more important to us than the safety of our consumers, and we take reports of this nature seriously. It is important to share that Tide products are formulated with great care and attention to safety. We carefully evaluate the safety of our products and ingredients before they go to market, using well-established safety assessment methods. These evaluations are a mandatory part of our product development process and begin during the early stages of a product’s design. In addition, we maintain an ongoing monitoring program for quality and safety because the safe use of our products is always our highest priority. We’re disappointed to know that the scent of this product no longer meets this consumer’s expectation. It may be helpful to know that based on consumer feedback we’ve updated the scent of Tide Original Liquid Laundry detergent to provide a better freshness experience, particularly on dry fabrics. The change went from a light, clean, herbal/green scent to a slightly warmer, rich, scent with slightly more woody notes. Some additional tips that the consumer may find helpful for removing the scent Tide Pods include rewashing with the hottest water safe for the fabric, using the recommended amount of detergent and fabric softener. If items are bleach-safe, one can use bleach while washing. Also, be sure to check the owner’s manual on how to clean out the machine or do a service wash on the machine. We understand some people may have unique sensitivities to some of the ingredients used in every day products. The safety of the people who use our products is at the foundation of everything we do, and we regret any discomfort experienced. We appreciated the opportunity to address the feedback provided by this consumer and can assure you that the report was shared internally. We encourage the consumer to get in touch with Tide again if she has additional questions or concerns about this matter. Again, we appreciate the opportunity to address any concerns our consumers may have about our products. I hope this information provides reassurance and we thank you again for bringing this to our attention.

CPSC report 20190530-318A1-2147380693. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 29, 2019, sent to the company Jun 24, 2019, published by CPSC Jul 16, 2019

The product, in the report: Liquid Detergent

Caller is reporting that after using the detergent to wash clothing, his 2 yr daughter developed severe rash and had to receive medical attention. He stated that the doctor diagnosed her of contact dermatitis . Caller stated that he has never used this detergent before. He stated that he read similar complaints online about this particular product and that it should have been taken off the market years ago.
The manufacturer was not contacted as yet.
Caller feels that this detergent is a health hazard and should be recalled.

UPC
3700087500
Bought from
bargain Market, California
Bought
May 25, 2019
Where
Rialto, California: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
My Child
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/26/2019) The Procter & Gamble Company: Thank you for bringing this report involving Tide Plus Febreze Freshness Sport Active Fresh Liquid Laundry Detergent to our attention. We’re sorry to hear about what this consumer’s daughter experienced and can assure you that we take the report very seriously. We formulate our Tide products with great care and attention to safety, so it is important that we know of their experience. We carefully evaluate the safety of our products and ingredients before they go to market, using well-established safety assessment methods. These evaluations are a mandatory part of our product development process and begin during the early stages of a product’s design. In addition, we maintain an ongoing monitoring program for quality and safety because the safe use of our products is always our highest priority.
We understand some people may have unique sensitivities to some of the ingredients used in every day products. The safety of the people who use our products is at the foundation of everything we do, and we regret any discomfort experienced. We appreciated the opportunity to address the feedback provided by this consumer and can assure you that the report was shared internally. We encourage the family to get in touch with Tide again if they have additional questions or concerns about this matter.
Again, we appreciate the opportunity to address any concerns our consumers may have about our products. I hope this information provides reassurance and we thank you again for bringing this to our attention.

CPSC report 20190529-4E353-1876778. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Apr 26, 2019, sent to the company May 17, 2019, published by CPSC Jun 3, 2019

The product, in the report: Tide detergent pods

Submitter believes that she developed hives as a result of using this product. Submitter has had the problem for the last 3 months and did not know what the reason was until she did a online search for “Tide Pods hives” and saw a lot of results showing people having the same problem as her. Submitter says that the package indicates you can use up to three pods during one load but it does not indicate how much water to use when using more than one pod.
Submitter had to visit a dermatologist who informed her to take [REDACTED] for the issue.
*4/18/19 contacted the manufacturer and they offered a $33 reimbursement. The firm indicated that they have had other complaints about the products but the complaint number are not in the thousands.

Model
3700093979
Bought from
Costco, California
Bought
Jan 1, 2019
Where
San Francisco, California: Unspecified
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(5/28/2019) The Procter & Gamble Company: Thank you for reaching out regarding Tide PODS HE Turbo Laundry Detergent Pacs, Spring Meadow Scent, 152 count. We’re sorry to hear of the consumer’s experience, and we take the report very seriously. We formulate our Tide products with great care and attention to safety. As a part of this, we thoroughly evaluate the safety of our products and ingredients before they go to market, using well-established safety assessment methods. These evaluations are a mandatory part of our product development process and begin during the early stages of a product’s design. In addition, we maintain an ongoing monitoring program for quality and safety because the safe use of our products is always our highest priority.
We understand some people may have unique sensitivities to some of the ingredients used in every day products. Identifying the reasons for a sensitivity to a consumer product ingredient can be difficult, and we suggest that people work with a medical professional regarding any medical concerns.
As always, the proper use of our products is important. Before starting a load, consumers should always make sure they’re handling the Pacs with dry hands and reseal the tub or bag after each use. Here are some additional tips that the consumer may find helpful when using Tide Pods:
1. For small or medium loads, add 1 Pac to the drum before adding your laundry – add 2 Pacs for large loads or 3 Pacs for X-Large loads. 2. Load the laundry in the washing machine. 3. Add fabric softener if needed. 4. Set cycle based on the guidelines for the particular washer being used and start.
Finally, the safety of the people who use our products is at the foundation of everything we do. If the consumer would like to engage with us further through our Consumer Relations channels, we encourage her to do so – by phone toll-free at 1 (800) 879-8433 between 9am and 6pm EST, Monday through Friday, or via e-mail using the ‘Contact Us’ page of our Tide website at www.Tide.com.
Thanks again for bringing this report to our attention.

CPSC report 20190426-60A56-1866803. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 11, 2019, sent to the company Feb 21, 2019, published by CPSC Mar 15, 2019

The product, in the report: Tide Pods , Spring Meadow, Package of 38 Pods.

Tide Pod was used for laundering clothes. The Pod did not dissolve completely. After bathing I put on underwear washed with the Pod. I was unaware that part of the undissolved plastic was attached to my underwear. After a couple of hours I noticed that skin on my scrotum area that was in contact with the plastic was almost dissolved, extremely raw, near bleeding. I contacted Proctor and Gamble and explained the problem. I also went to a medical facility today . I have no interest in suing P&G and informed them of that, but the product is dangerous and needs to be addressed. I took a picture and also am not washing the underwear as the plastic is still attached. The plastic has to contain some very dangerous material, even after washing and drying the clothes. I greatly fear what this can and may be doing do to others, especially children. I wander how many parents have children being affected and have no idea as to what is causing it. We have been Tide users for probably 40 plus years but only a few weeks ago started using the Pods.

Bought from
Sams Club
Bought
Jan 31, 2019
Where
Franklin, Tennessee: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(2/28/2019) The Procter & Gamble Company: Thank you for reaching out regarding Tide PODS. We’re sorry to hear of your experience. Please know nothing is more important to us than the safety of our consumers, and we take reports of this nature seriously.
We carefully evaluate the safety of our products and ingredients before they go to market, using well-established safety assessment methods to understand both hazards and potential exposures. These safety evaluations are a mandatory part of the company’s product development process and begin during the early stages of a product’s design. In addition, we maintain an ongoing monitoring program for quality and safety because the safe use of our products is always our highest priority. So, we appreciate you notifying us about your experience.
We apologize that the product did not dissolve as expected. However, it’s important to know that laundry detergent pacs can be twice as concentrated as other forms of liquid detergent, and Tide PODS laundry detergent pacs are designed to dissolve when they come into contact with water.
The safety of the people who use our products is at the foundation of everything we do, and we regret any discomfort you experienced. We shared your report internally and are working directly with you based on the report created when you contacted P&G directly in February 2019. We suggest further contact with your medical provider regarding any medical concerns you might have.
We appreciate the opportunity to address any issues consumers may have about our products and encourage you to get in touch with Tide again if you have additional questions or concerns about this matter.

CPSC report 20190211-2B228-2147382769. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 28, 2018, sent to the company Oct 31, 2018, published by CPSC Nov 15, 2018

The product, in the report: Proctor & Gamble Tide Laundry detergent 5.91L(1.56 US GAL) 200 FL OZ

My concern is with the 200 fluid ounce container used by Proctor & Gamble for their TIDE product. The container is designed to lay on its side with the valve pointing down allowing the consumer to fill a measuring cup with the fluid. The previous design of this package was “FLAT” on the side that was intended to be facing down. The new design has a contoured shape on the designated down side. The problem is that the contour forces the consumer to position the container further out over the shelf in order to access the dispenser. This location is dangerous because the contour acts like a cam and actually moves the 200 ounce container out far enough to fall from the shelf. This condition happened to me twice before I understood the problem. Luckily it missed me but its only a matter of time before someone gets hurt.

Model
Tide
Serial number
3700075395
Bought from
Costco, Pennsylvania
Bought
Jul 15, 2018, about then
Where
Warminster, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 78, Male
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/9/2018) The Procter & Gamble Company: Thank you for reaching out to us regarding concerns about the shape of Liquid Tide laundry detergent press-tab bottles. Please know nothing is more important to us than the safety of our consumers, and we take reports of this nature seriously. Our products and packages are formulated with great care and are extensively and continually evaluated for performance and safety. We shared the concerns with our manufacturing, quality, and safety professionals for evaluation and so we can continually improve. We appreciated the opportunity to engage with you through our Consumer Relations channel in August 2018. Communicating directly with you allowed us to better understand the experience with our product and to offer assistance. Please be assured, Tide is dedicated to providing safe, high quality products. We thank you for bringing this concern to our attention.

CPSC report 20180828-1D2A4-1788048. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Feb 14, 2018, sent to the company Feb 26, 2018, published by CPSC Mar 19, 2018

The product, in the report: Tide pod laudry soap packet We have the Tide pod that did not dissolve on her blouse. I don’t have the exact packet the pod came in as I gave my daughter several as she went to college. The original package the pods came in, we do not have. We have the blosue that has the undissolved pod in the blouse

My daughter received a chemical burn on her back under her right shoulder from a Tide pod that did not dissolve and was on her blouse. We have the blouse, pictures and medical documentation. She went to the ER and dermatologist. The dermatologist said she will have scarring from the chemical burn. After the pain of the burn subsided the wound is Improving. The hyper pigmentation will be the concern. How bad will the scarring be. The Tide pod was used In her wash load. She had the blouse on when her work manager said there was something on her blouse. She tried getting it off by putting a damp towel on the spot. The next day, my daughter had a large red spot that grew larger the following day. We have pictures. When she went back to work, the manager said it was !Where the Tide pod was on the blouse that they couldn’t get out. My daughter’s work sent her home and said she should go straight to ER. She did and was treated for a chemical burn. She was instructed to see her primary provider If the burn continued to spread. It did. Luckily, we had a dermatologist yearly appointment already scheduled 2 days after the ER visit. The dermatologist gave her a prescription of silver sulfadiazine 1% cream and we were told to keep it covered. This product should not be on the market when it doesn’t dissolve properly and causes the severe chemical burn and scarring of the skin!

Bought from
Walmart, Wisconsin
Bought
Aug 1, 2017, about then
Where
Platteville, Wisconsin: Unspecified
Who was involved
Age 20, Female
The reporter’s relation to them
My Child
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20180214-2B76D-1735091. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 22, 2018, sent to the company Jan 31, 2018, published by CPSC Feb 22, 2018

The product, in the report: Tide Pod

12 year old son squeezed a Tide Pod and got the detergent in his eye. His vision has been impacted for Over a week and he has an abrasion on his eye. He was unable to keep his eye open for a few days, and had sever pain. His vision is improving at this time, and the abrasion is healing.

Where
Scotrun, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 12, Male
The reporter’s relation to them
My Child
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/7/2018) The Procter & Gamble Company: Thank you for reaching out regarding Tide PODS. We’re sorry to hear about your son’s experience, and we take your report very seriously. We at P&G are committed to safety, and we share the concern about accidental contact with household detergents by children.
Nothing is more important to us than the safety of people who use our products. We’re deeply concerned about improper use of liquid laundry pacs because laundry pacs are made only to clean clothes. They should not be played with – under any circumstances. Like all household cleaning products, they must be used properly and stored safely and used only for their intended purpose.
The best measure of protection is to treat laundry pacs like other household cleaning products and keep them up, closed, and safe -- away from children. We’ve placed all our laundry pac products in child-resistant packaging, added a bitter material to the pacs, and provided enhanced warnings on the containers. Additionally, we’ve forged strong partnerships with leading organizations Safe Kids Worldwide, the Alzheimer’s Association, the American Cleaning Institute, Poison Control Centers, and other educational organizations to help us connect with consumers to further underscore the need to use and store these products safely.
The safety of the people who use our products is at the foundation of everything we do, and we regret any discomfort your son experienced. We encourage you to contact us directly with any concerns you may have about our product so we can be of assistance. We print a toll-free phone number on every Tide package, and a live representative is available between 9am and 6pm EST, Monday through Friday. When you call, please mention reference number 05574708. Thank you again for bringing this report to our attention.

CPSC report 20180122-4F593-2147393476. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 15, 2017, sent to the company Jan 27, 2017, published by CPSC Feb 17, 2017

The product, in the report: Tide 3 in 1 Pods Spring Meadow scent 81 PAC container on the bottom of the tub: 610613160757156

On Sunday, September 25, 2016 I did my laundry using Tide Pods. Two pods were stuck together. As I have done many times in the past, I once again attempted to pull the pods apart rather than placing both in the wash or throwing them away. As I did this, one of the pods burst open, spraying a stream of the liquid detergent up my shirt. I took the shirt off, set it aside, and put it back on again about twelve hours later. It smelled good, and since it was dry I decided to wear it. I woke up several times in the night, noticing a pain/burning on my upper right hand chest and shoulder. I was very drowsy and fell back asleep until about 4 am when the pain/burning was too great to continue to ignore. When I check myself in the bathroom I noticed that there was a very large red mark where the pain was. That day, September 26, I went to the local walk-in clinic and told them I had a burn. There I was told it was a chemical burn and was sent to the Emergency Room where I was treated for a second-degree burn that took about 10 days to heal.

Model
Spring Meadow scent Pods 81ct container
UPC
3700091781
Bought from
Walmart, Michigan
Bought
Sep 1, 2016, about then
Where
Bark River, Michigan: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/3/2017) The Procter & Gamble Company: Thank you for reaching out regarding Tide Pods. We’re sorry to hear of your experience. Please know nothing is more important to us than the safety of our consumers, and we take reports of this nature seriously.
We carefully evaluate the safety of our products and ingredients before they go to market, using well-established risk assessment methods to understand both hazards and potential exposures. These risk evaluations are a mandatory part of the company’s product development process and begin during the early stages of a product’s design. In addition, we maintain an ongoing monitoring program for quality and safety because the safe use of our products is always our highest priority.
We’d like to assure you that our Tide products are formulated with great care and attention to safety. Additionally, we maintain an ongoing safety monitoring program, and for consumers interested in the ingredients used in our products, we provide ingredient lists for many of our household products -- including Tide -- that can be accessed on our website: www.pgproductsafety.com
Laundry detergent pacs are safely used by millions every day. However, it’s important to know that laundry detergent pacs can be twice as concentrated as other forms of liquid detergent. Along with other usage and safety information, our Tide Pods packages feature the following warnings:
“Contains nonionic and anionic surfactants, ethoxylated polyethylene polyamine (polymer) and enzymes. Call a Poison Control Center or doctor immediately if detergent gets in mouth or eye or on skin. Immediately and thoroughly rinse eye or skin with water for 15 minutes. If swallowed, give a glass of water or milk. Do not induce vomiting.”
and
“Do not cut or puncture pacs. If pacs stick together, do not try to separate them.”
The safety of the people who use our products is at the foundation of everything we do, and we regret any discomfort you experienced. We shared your report internally and are working directly with you based on the e-mail you sent us in December 2016. We suggest further contact with your medical provider regarding any medical concerns you might have.
We appreciate the opportunity to address any issues consumers may have about our products and encourage you to get in touch with Tide again if you have additional questions or concerns about this matter.

CPSC report 20170115-8C45D-2147408044. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Sep 16, 2013, sent to the company Sep 23, 2013, published by CPSC Oct 30, 2013

The product, in the report: Tide Pod

This is a 13 mo old girl who bit into a Tide pod, and presented to the hospital with vomiting and oral burns. An endoscopy showed a Grade I caustic injury to her esophagus.

Model
Tide Pod
Where
Framingham, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(10/21/2013) The Procter & Gamble Company: Thank you for taking time to inform us of this incident. We’re very sorry to learn of this child’s experience and hope she is feeling better. As a company, we’re deeply committed to the health and well being of our consumers. The safety of the families who use our products is the foundation of everything we do and we take reports of accidental contacts with household cleaners very seriously.
Please know that as with all P&G products, Tide Pods have been evaluated using our well-established safety assessment methods to ensure their safety when used as directed. As part of our ongoing efforts to prevent accidental exposure to the product, all Tide Pods labels include instructional icons and caution statements to keep out of reach of children, to prevent accidental ingestion, and to avoid contact with the eyes. In an effort to reduce unintended access to the product, we have enhanced the tub closure. As of August 2013, we are replacing our tub’s double latch lid with an asymmetrical triple latch lid which requires even more manual dexterity to open. The new triple latch lid is accompanied by a significant lid warning sticker. In order to reduce visibility of the product, we have transitioned our tub containers to fully opaque so you can’t see the product inside. Additionally, we enhanced the safety information on the packaging, and along with the detergent industry, started using common warning symbols.
At Tide, we’re committed to continually improving our products and we’re working with the CPSC to reduce unintended access to the product. We direct people to keep the product away from children and use the right storage practices, including storing the product out of the reach of children and using safety latches to keep cabinets secured. In March 2013, we announced our collaboration with the American Academy of Pediatrics to help equip parents with information and tools they need to keep their homes and families safe. To further help parents, we offer household safety information in the Safe Home program on our Home Made Simple website. Through the Safe Home program, people can order a free cabinet latch starter kit to help them keep household cleaning products away from children, as well as a re-sealable sticker to help prevent unwanted access to the package.
Again, we are very sorry to hear of this child’s experience and appreciate your efforts to bring it to our attention. If they haven’t already done so, we hope her parents will contact us to help us gain a better understanding of this incident. As always, we encourage people with questions or concerns about our products to contact us.

CPSC report 20130916-6E2EF-2147451881. Submitter: Health Care Professional Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 9, 2013, sent to the company Jul 16, 2013, published by CPSC Aug 6, 2013

The product, in the report: Laundry detergent in small packets

My partner and I began using Tide Pods Detergent when we moved to our new house in May. We both developed a nasty case of contact dermatitis which required medical treatment. After eliminating every other possibility and discussion with our physician, we determined that either residue left in the laundered clothing and bedding, or some ingredient in Tide Pods has caused the dermatitis.
We also noted that Tide Pods plastic packaging is leaving a buildup of some sort of plastic residue on the drainage system of our washer.
This product needs to be investigated.

Model
Tide Pods Laundry detergent
Bought from
Giant Eagle, Pennsylvania
Bought
Jun 3, 2013
Where
New Castle, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 50, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/31/2013) The Procter & Gamble Company: We are sorry to hear of the problem you reported while using Tide Pods and hope that you and your partner are feeling better. As a company we’re deeply committed to the health and well being of our consumers and the safety of those who use our products is at the foundation of everything we do.
Identifying the reasons for sensitivity to a consumer product can be difficult, so we hope you will continue to consult with your physician if your symptoms do not go away in a few days, or if they worsen. However, we would like to assure you that our laundry products are formulated with great care and are evaluated using our well-established safety assessment methods. For people with sensitive skin, we offer Tide Free & Gentle which is made without dyes or perfumes.
Ensuring the safety and quality of our products is a responsibility we take seriously. During the development of Tide Pods, P&G ran extensive testing in cooperation with washing machine manufacturers to ensure that these products perform well in existing and new washing machines. We also worked with them to confirm that they saw no issues in the plumbing / drainage systems of their washing machines under normal usage conditions. If you and your physicians believe that trace amounts of this product may be present on your clothing and are contributing to the health condition you reported, we recommend that you re-wash your clothing in warm water without adding detergent. We also recommend following the care tag label instructions for suggested water temperature. As always, we encourage consumers to contact us with any questions or concerns about our products. We appreciate your efforts to bring your experience to our attention and hope you will get back in touch with us if we can be of further assistance.

CPSC report 20130709-0D3CB-2147454395. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Jun 30, 2013, sent to the company Jul 9, 2013, published by CPSC Jul 23, 2013

The product, in the report: Tide detergent pod

3yo male ingested a tide pod in front of his parents. The rapper was the only thing remaining in his hand. He developed vomiting, drooling and went to Emergency Department. He was admitted overnight. He did not develop respiratory symptoms. He had an upper endoscopy the following day that revealed superficial but circumferential burns throughout the entire esophagus. Patient will be followed in GI clinic.

Where
Birmingham, Alabama: Home/Apartment/Condominium
Who was involved
Age 3, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(7/22/2013) The Procter & Gamble Company: Thank you for taking time to inform us of this incident. We’re very sorry to learn of this child’s experience and hope he is feeling better. As a company, we’re deeply committed to the health and well being of our consumers. The safety of the families who use our products is the foundation of everything we do and we take reports of accidental contacts with household cleaners very seriously.
Please know that as with all P&G products, Tide Pods have been evaluated using our well-established safety assessment methods to ensure their safety when used as directed. As part of our ongoing efforts to prevent accidental exposure to the product, all Tide Pods labels include instructional icons and caution statements to keep out of reach of children, to prevent accidental ingestion, and to avoid contact with the eyes. In an effort to reduce unintended access to the product, in July 2012 we changed from a single latch to a double latch lid which requires more manual dexterity to open. We’ve also added an over-the-lid re-sealable sticker on the tub lids. We hope that you by now can see the new non-transparent packaging on the store shelves, as we have started shipping tubs that are no longer see-through and bags that no longer have a “window” on the front. Additionally, we enhanced the safety information on the new packaging, and along with the detergent industry, started using common warning symbols. At Tide, we’re committed to continually improving our products and we’re working with the CPSC to reduce unintended access to the product. We direct people to keep the product away from children and use the right storage practices, including storing the product out of the reach of children and using safety latches to keep cabinets secured. We recently announced our collaboration with the American Academy of Pediatrics to help equip parents with information and tools they need to keep their homes and families safe. To further help parents, we offer household safety information in the Safe Home program on our Home Made Simple website. Through the Safe Home program, people can order a free cabinet latch starter kit to help them keep household cleaning products away from children, as well as a re-sealable sticker to help prevent unwanted access to the package.
Again, we are very sorry to hear of this child’s experience and appreciate your efforts to bring it to our attention. If they haven’t already done so, we hope his parents will contact us to help us gain a better understanding of this incident. As always, we encourage people with questions or concerns about our products to contact us.

CPSC report 20130630-2E5AC-2147454676. Submitter: Health Care Professional Search for it on SaferProducts.gov
Hospital admission
Made May 13, 2013, sent to the company May 21, 2013, published by CPSC Jun 12, 2013

The product, in the report: Tide Laundry Detergent Pod

I am a physician involved in caring for a 4 year old child who ingested the contents of a Tide Laundry Detergent Pod on 5/6/13. He sustained severe mucosal injury to his throat, upper airway, and esophagus. He is currently on a ventilator in the pediatric ICU of my hospital.

Where
Asheville, North Carolina: Home/Apartment/Condominium
Who was involved
Age 4, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(6/4/2013) The Procter & Gamble Company: Thank you for taking time to inform us of this incident. We’re very sorry to learn of this child’s experience and hope he is feeling better. As a company, we’re deeply committed to the health and well being of our consumers. The safety of the families who use our products is the foundation of everything we do and we take reports of accidental contacts with household cleaners very seriously.
Please know that as with all P&G products, Tide Pods have been evaluated using our well-established safety assessment methods to ensure their safety when used as directed. As part of our ongoing efforts to prevent accidental exposure to the product, all Tide Pods labels include instructional icons and caution statements to keep out of reach of children, to prevent accidental ingestion, and to avoid contact with the eyes. In an effort to reduce unintended access to the product, in July 2012 we changed from a single latch to a double latch lid which requires more manual dexterity to open. We’ve also added an over-the-lid re-sealable sticker on the tub lids. Currently, we’re in the process of changing to tubs and bags that are non-transparent in order to reduce the visibility of the product inside the packaging. Additionally, we enhanced the safety information on the new packaging, and along with the detergent industry, started using common warning symbols. At Tide, we’re committed to continually improving our products and we’re working with the CPSC to reduce unintended access to the product. We direct people to keep the product away from children and use the right storage practices, including storing the product out of the reach of children and using safety latches to keep cabinets secured. We recently announced our collaboration with the American Academy of Pediatrics to help equip parents with information and tools they need to keep their homes and families safe. To further help parents, we offer household safety information in the Safe Home program on our Home Made Simple website. Through the Safe Home program, people can order a free cabinet latch starter kit to help them keep household cleaning products away from children, as well as a re-sealable sticker to help prevent unwanted access to the package.
Again, we are very sorry to hear of this child’s experience and appreciate your efforts to bring it to our attention. If they haven’t already done so, we hope his parents will contact us to help us gain a better understanding of this incident. As always, we encourage people with questions or concerns about our products to contact us.

CPSC report 20130513-30817-2147456152. Submitter: Health Care Professional Search for it on SaferProducts.gov
Hurt, care not known
Made Aug 3, 2012, sent to the company Aug 16, 2012, published by CPSC Aug 30, 2012

The product, in the report: Tide pods 31 Pack Mystic Forest; product code 37000 50961

When washing clothes in a HE washer using Tide Pods Mystic Forest we experienced headaches and some nausea.

Model
Tide Pods Mystic Forest, product code 37000 50961
Bought from
Walmart
Bought
Jul 6, 2012
Where
belton, Missouri: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
Self
As this report names them
Brand Tide, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(8/30/2012) The Procter & Gamble Company: We’re sorry to hear of the problem you reported while using Tide Pods Mystic Forest. We’re deeply committed to the health and safety of our consumers – nothing is more important than ensuring the safety of our products. We want our consumers to use our products with complete confidence.
It can be very difficult to identify the biological reasons for sensitivity to a consumer product. We encourage you to consult with your physician, especially if the symptoms do not go away in a few days or if they worsen. However, we would like to reassure you that all of our laundry products are formulated with the greatest care and that we apply stringent internal safety standards to every ingredient.
Again, we’re really sorry to hear of this experience and we appreciate the time you’ve taken to bring this matter to our attention. Your satisfaction is very important to us and we hope you’ll continue to use Tide products in the future. If you have any additional questions or concerns, please let us know.

CPSC report 20120803-8BAAF-2147465082. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 31, 2026 and checked Oct 31, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Tide laundry soaps or detergents

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