Ace detergent laundry soaps or detergents

1 report to CPSC, the latest made Jun 15, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Jun 15, 2016the latest report was made
Jun 15, 2016the earliest
1with the company’s comments

Brand: Ace detergent
Maker: The Procter & Gamble CompanyMakers, importers or sellers, as the reports name them
Product: Laundry soaps or detergentsCPSC’s product type: Laundry Soaps or Detergents (code 949), in Home Maintenance and Structures: Household Chemicals, Paint, & Cleaning Products

By month

1 report from July 2015 to June 2016; the most in June 2016, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2016	1

How badly anyone was hurt

Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hurt, no treatment
Made Jun 15, 2016, sent to the company Jun 23, 2016, published by CPSC Jul 15, 2016

The product, in the report: Ace detergent also known as Tide. It is being sold under different names.

Ace detergent - used as intended to wash clothing. This product is produced by Procter and Gamble. This caused severe inflammation and nerve irritation. The safety data sheet is listed on the company’s website at
http://www.pgproductsafety.com/productsafety/sds/SDS_2015/TIDE_ORIGINAL__ACE_ORIGNAL_powder.pdf
It says it contains sulfuric acid and is a skin irritant. The MSDS also says fumes should not be inhaled. It says personal protective equipment should be used. It says do not get in eyes, on skin, or on clothing. The MSDS says the container should be tightly closed in a cool and well ventilated place. The product was sold in a plastic bag with no measuring device to measure the product and no way to reseal the bag after it is opened. The MSDS also says it contains silicic acid. It says for prolonged use gloves should be worn. The MSDS says it contains sodium hydroxide which is regulated as a hazardous substance under the Comprehensive Environmental Response Compensation and Liability Act and a regulated pollutant pursuant to the Clean Water Act. Why are these components not listed in the ‘ingredients’ on the Procter and Gamble website?
The “ingredients” of this toxic product are on the company’s website at
http://www.pgproductsafety.com/productsafety/ingredients/household_care/laundary_fabric_care/Ace/Ultra_Ace_Powder_Detergent.pdf
It says it contains oxygen bleach (sodium percarbonate), bleach activator (nonanoyloxybenzenesulfonate and B62 agglomerate).
Why are these toxic chemicals not listed on the packaging? Why does the packaging have no warning that the product is a skin irritant? The MSDS states to never return spills to original container for reuse. Why is the product being sold in a bag that is not resealable and can spill very easily? Why is no measuring device included in the packaging? The product is toxic so why would the instructions give measurements by the cup (a unit of measurement to measure food) instead of by the cap? Why is it being sold under different names?
The product is very dangerous. Procter and Gamble have their own poison control center staffed with health care professionals on call around the clock.

Bought from
laundry mat
Bought
Oct 25, 2014, about then
Where
Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Ace detergent, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/7/2016) The Procter & Gamble Company: We’re sorry to hear of the problem you reported while using Ace powder laundry detergent and hope you’re feeling better. We understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken very seriously, and the information you provided was shared with our Safety Team.
Identifying the reasons for sensitivity to a consumer product can be difficult, and we hope you’ll consult your health care provider about any medical concerns if your symptoms don’t improve or if they worsen. Please be assured all of our laundry products are formulated with great care and are evaluated using our well-established safety assessment methods. In addition, we follow all packaging regulations and requirements for the markets in which our products are sold.
We understand your concern about some of the precautionary statements in the Safety Data Sheet published on our website. It’s important to understand Safety Data Sheets (SDS) provide a standardized listing of the chemical and physical characteristics of a product, as well as safe handling procedures in a workplace setting (e.g. manufacturing plants, distribution centers, and customers’ retail stores). You’ll also find some common language in many of our SDS because laundry detergent, as a whole, can cause skin and eye irritation on prolonged or accidental contact. Laundry detergent is a cleaning agent intended for washing laundry when diluted in water and is not completely harmless if mishandled. Appropriate and required consumer usage instructions and warning labels appear on our packages.
We appreciate your sharing a photo. However, it’s important to know the product pictured in your photo is not available for sale in Puerto Rico (PR) or in the United States (US). Ace Basico is the only version of Ace available in a bag in PR, and a scoop is not included in the bag. It may be helpful to know a standard measuring cup can be used to measure the detergent, but the cup should be used to dispense detergent only. The recommended dosage on the package of Ace Basico is ½ cup for medium loads and ¾ cup for large loads.
We want to assure you the safety of the people who use our products is at the foundation of everything we do. We appreciate the opportunity to address any concerns consumers may have about our products and encourage them to get in touch with us directly with any questions or concerns.

CPSC report 20160615-D1CD3-2147417776. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Ace detergent laundry soaps or detergents

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.