All in One Fresh Scent dishwasher detergents

The reports, as CPSC published them

1. Emergency room

   Made Oct 16, 2017 · , sent to the company Feb 28, 2018 · , published by CPSC Mar 14, 2018

   The product, in the report: dishwasher tablets-84 tablets- Supercharged

   (09/29/2017) The consumer had an allergic reaction to the product. The tablet hits the water in the unit when it is halfway through the wash cycle. When the tablet liquefied, the perfumed scent filled the consumer’s living room. The consumer had to exit her home because she is sensitive to some scents.

   The consumer went to her car to sit down. The consumer stated that her airway started closing off, and her chest started going up and down. Also, her heart rhythm was blipping and her mouth was tingling.

   The consumer had to blow the car horn because she was not able to call 911. Her husband came out to the car and called 911. While waiting for the ambulance to arrive, the consumer took two Benadryl Dye-free gel tablets. When the consumer was in the ambulance, she was given a Solu-Medrol 125 mg IV.

   Report No.20171016-58C48_1705391

   There are 4 issues that need to be addressed for Consumer Product Safety:

   1. The labeling or lack of labeling on this product is dangerous and needs to be changed in particular for consumers who have allergies to perfumed chemicals. Neither the 85 count nor the 54 count boxes have anything on the label of their boxes to alert the consumer that a perfumed chemical scent has been added to their product. The Company representative told me on the phone that both of these products are made with what they call “Fresh Scent.” However, nowhere is that stated on the box for these products.(See attached pictures.) When I questioned another representative about the use of this perfumed scented chemical not being labeled on the box he said, “It’s there but we just don’t tell you on the box.” To add to the confusion, when I spoke with a nurse on their Medical Emergency line, she initially said the products were the same but then she said on further investigation the one I had not reacted to did not have perfume and the one I did react to did contain a perfumed chemical. 2. In addition, it is my belief that there was indeed some perfumed chemical that was chemically different either in concentration or chemical from the 54 count product that I had used safely and the 85 count product that filled my living room with a perfumed chemical odor that I had never smelled with the 54 count product. This new and different perfumed odor from the tablet in the 85 count box caused an allergic reaction that sent me to the ER. Unfortunately, my body is 100% accurate on this. The Company refused to tell me what that difference was. When we purchased the 85 count box,other than the difference in the # of tablets in the box, there was nothing on the label to warn me as a consumer that this product would emit a different perfumed odor that would fill up my living room which never happened with the 54 count product. That difference should also have been noted on the label and was not. 3. The Company has listed on their MSDS sheets (which do not necessarily contain the complete list of chemicals in a product) the chemicals which are the same in these products but they do not alert the consumer that something is different from the 54 count product and the 85 count product, nor do their labels. That omission on the label and the MSDS sheets can potentially have deadly consequences for consumers like myself who have allergies to many perfumed scented chemicals. I am not asking for proprietary information, however when something has been done to a product that will cause a perfumed odor to fill your living room that did not happen with the prior product the customer has a right to know that something in this product Is different or has changed. People with allergies to perfumed chemicals cannot avoid them if they are not informed on the box that they have been put into a product or that something they had used safely before has changed. 4. Finally, the question has to be asked from a Consumer Product Safety point of view, “Why are manufacturers putting perfumed scented chemicals in dishwashing tablets?” “Would anyone in their right mind as much as they may like the smell of their perfume, spray their perfume on their dishes and glassware and then eat off of it?”

   While in the ER, the consumer stated that her heart was doing something. There was also the feeling of soft tissue swelling below the nose at the back of her throat.

   The consumer stated that this is the first time that she used this product.

   (09/29/2017) The consumer contacted the manufacturer’s Medical Emergency Team around midnight. The consumer’s information was taken.

   The consumer requested to know the difference in the chemical concentration in this product (05170089229 UPC code 051700897 85 ct) Her request was denied. 051700810505 (54 ct) which consumer had used safely with no perfumed chemical odor filling her living room. compared to their other products.

   Model

   dishwasher tablets-84 tablets- Supercharged

   UPC

   05170089729

   Bought from

   Safeway, Virginia

   Bought

   Sep 22, 2017

   Where

   Ashburn, Virginia: Home/Apartment/Condominium

   Who was involved

   Female

   The reporter’s relation to them

   Self

   As this report names them

   Brand All in One Fresh Scent, made or sold by Reckitt Benckiser LLC

   How badly, in CPSC’s words

   Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Sources