ZeroLemon Toughjuice 30000 mAh USB External Battery Pack batteries
1 report to CPSC, the latest made Nov 24, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 24, 2019the latest report was made
- Nov 24, 2019the earliest
- 0with the company’s comments
- Brand
- ZeroLemon Toughjuice 30000 mAh USB External Battery Pack
- Maker
- ZeroLemonMakers, importers or sellers, as the reports name them
- Product
- BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2019 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 24, 2019, sent to the company Dec 19, 2019, published by CPSC Jan 6, 2020
The product, in the report: “ZeroLemon 30000mAh USB C External Battery Pack Ultra High Capacity Portable Rugged Charger” Description: “30000mAh USB C External Battery Pack: World’s Toughest USB-C External Battery Pack @ 30000mAh Capacity. Charges the iPhone Xs Max up to 11 times, the Galaxy S10 Plus 6 times, Note 10 7 times. Huge battery life for long travel and camping. “
I purchased a 30,000 mAh lithium-ion portable battery bank called the Zerolemon Tough in Dec. 2018 off Amazon that is advertised as drop/shock-resistant. On 11-24-2019, after charging the power bank to 100% the device spontaneously combusted into flames in my bedroom after being dropped from a height of less than 3 ft on to a carpeted floor. The device intitially spewed electrical smoke for 10-15 seconds and then burst into flames quickly thereafter. Luckily I was able to throw the burning battery pack onto my concrete porch and let it burn itself out safely. There are numerous other reports on Amazon of similar incidents occurring to other customers, sometimes causing burns to skin or property. I believe these devices are extremely dangerous and likely faulty in nature. The device in question can be found for sale here: https://www.amazon.com/ZeroLemon-30000mAh-External-Capacity-Portable/dp/B071DV6WS8/ref=cm_cr_arp_d_product_top?ie=UTF8.
- Model
- ZeroLemon Toughjuice
- Bought from
- Amazon.com
- Bought
- Dec 27, 2018
- Where
- Ventura, California: Home/
Apartment/ Condominium - Who was involved
- Age 25, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand ZeroLemon Toughjuice 30000 mAh USB External Battery Pack, made or sold by ZeroLemon
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.