Sony batteries

25 reports to CPSC, the latest made Aug 4, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

25reports to CPSC
Aug 4, 2016the latest report was made
Dec 17, 2011the earliest
25with the company’s comments

Brand: Sony
Maker: Sony ElectronicsMakers, importers or sellers, as the reports name them
Product: BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers

By month

1 report from September 2015 to August 2016; the most in August 2016, 1. 24 earlier reports, since December 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
August 2016	1
April 2015	1
February 2015	1
September 2014	1
July 2014	2
June 2014	1
May 2014	1
April 2014	1
February 2014	1
December 2013	1
September 2013	1
July 2013	1
April 2013	1
February 2013	2
January 2013	2
December 2012	1
November 2012	1
September 2012	1
May 2012	1
April 2012	1
January 2012	1
December 2011	1

How badly anyone was hurt

First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 17 CPSC: Incident, No Injury
Not said 5 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Aug 4, 2016, sent to the company Aug 12, 2016, published by CPSC Aug 26, 2016

The product, in the report: My wife had a battery Pack connected to a Sony CD player. One day the battery pack exploded and started emitting fumes. I immediately called Sony to report the incident and their response was to tell me to dump the battery pack in the garbage. I told them that the fumes could be hazardous and I would recommend that they inspect it at their facility. Only after thirty minutes of conversation did they agree to have the battery sent back to them for examination. That has been well over a month. I did get a Case # [REDACTED]. I have attempted to resolved the problem with Sony on numerous occasions. I guess they stop talking to me when I informed them that my wife became dizzy from the fumes.

My wife had a battery Pack connected to a Sony CD player. One day the battery pack exploded and started emitting fumes. I immediately called Sony to report the incident and their response was to tell me to dump the battery pack in the garbage. I told them that the fumes could be hazardous and I would recommend that they inspect it at their facility. Only after thirty minutes of conversation did they agree to have the battery sent back to them for examination. That has been well over a month. I did get a Case # [REDACTED]. I have attempted to resolved the problem with Sony on numerous occasions. I guess they stop talking to me when I informed them that my wife became dizzy from the fumes.

Model
DVP-FX930
Bought from
Sony
Bought
Aug 30, 2010
Where
Corona, California: Home/Apartment/Condominium
Who was involved
Age 60, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/19/2016) Sony Electronics: Sony has reviewed this report. After internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety.
After further investigation with the customer and evaluating the product in question, Sony has determined that product in question does not create an unreasonable risk of injury or contain a defect which could pose a substantial product hazard.

CPSC report 20160804-E4EC2-2147415345. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Apr 8, 2015, sent to the company May 7, 2015, published by CPSC May 21, 2015

The product, in the report: DVD player battery DPU - FX930 “Sony” #NP - FX110 Battery Pack Corrosive lithium ion pack made in China UL file# E251447

Rechargable battery pack incorporates two cells (3.7 volts each). One cell distended causing the plastic pattery pack to crack open Research shows this “exploded battery cell” is happening to man NP-EX110’s owners. I’ve found over nine other consumers with this problem. This battery pack can not be repaired. Sony has not responded regarding the pack inherent danger (to adults & children owning a DVP-FX930 DVD player). The bad cells are lithium ion rechargable, made in China. I contend that Sony should recall & replace all defective “NP-FX110’ battery units.

Model
NP-FX110
Serial number
9B (S01-8379703N-A)
Where
Grovetown, Georgia: Home/Apartment/Condominium
Who was involved
Age 61, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(5/11/2015) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20150408-61E18-1477994. Submitter: State Government Agency Search for it on SaferProducts.gov
Not said
Made Feb 11, 2015, sent to the company Feb 23, 2015, published by CPSC Mar 10, 2015

The product, in the report: Sony lithium ion rechargeable battery pack (model # NP-FX110)

The lithium ion rechargeable battery pack (Sony model # NP-FX110) on my children’s portable DVD player (Sony model # DVP-FX930) spontaneously expanded in the case breaking the battery pack. This occurred during or after normal use, in normal temperature, without any warning. There were no injuries, however this appears to be a significant safety concern for the battery leaking or exploding, since the defect compromised the case. I have noticed that there are multiple other reports of the same defect for this battery on SaferProducts.gov.

Model
NP-FX110
Bought from
gift
Bought
May 1, 2012, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(2/24/2015) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative will be contacting the customer within the next few days for further investigation.

CPSC report 20150211-82F7A-2147435494. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 28, 2014, sent to the company Oct 6, 2014, published by CPSC Oct 21, 2014

The product, in the report: Sony portable dvd player battery pack. Player model number DVP-FX930 and battery pack model number NP-FX110.

while Sony DVD player was recharging some battery component inflated and split open the case.

Model
NP-FX110
UPC
22EUE251447
Serial number
S01-8370746-L-A
Bought from
Best Buy
Where
San Francisco, California: Home/Apartment/Condominium
Who was involved
Age 38, Female
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/8/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative will be contacting the customer within the next few days for further investigation.

CPSC report 20140928-A1E3B-2147440573. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Jul 21, 2014, sent to the company Jul 29, 2014, published by CPSC Aug 12, 2014

The product, in the report: Sony ion lithium rechargeable battery for DVD player Model No NP-FX110

The rechargeable battery pack (Model No NP-FX110) to our Sony DVD player expanded and split open and we are no longer able to use it.

Model
NP - FX110
UPC
I don’t know
Serial number
I don’t know
Bought from
I don’t know
Where
Snoqualmie, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(8/5/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20140721-4B4C5-2147442664. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 14, 2014, sent to the company Jul 21, 2014, published by CPSC Aug 4, 2014

The product, in the report: Sony battery pack, model NP-FX110 for portable dvd player model DVP-930.

While charging, my Sony DVD Player battery pack NP-FX110 swelled up and burst open. It is longer functional for powering the dvd player (the player itself does work using the AC adapter).

Model
NP-FX110
Serial number
S01-8344642-H-A
Bought
Mar 1, 2009, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/29/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20140713-C713B-2147442921. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Jun 29, 2014, sent to the company Jul 8, 2014, published by CPSC Jul 22, 2014

The product, in the report: Sony battery np-fx110

Sony battery pack np-fx110 exploded and separated so it is open

Model
np-fx110
Where
Hayfield, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(7/11/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative will be contacting the customer within the next few days for further investigation.

CPSC report 20140629-B7A0F-2147443285. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 13, 2014, sent to the company May 21, 2014, published by CPSC Jun 5, 2014

The product, in the report: The battery pack, product number NP-FX110 of my Sony portable DVD player, product number DVP-FX820.

While charging our Sony DVP-FX820 portable DVD player, the battery pack (NP-FX110) inside the battery case swelled up and split the battery case open along one side. The battery was also very hot at the time that the battery case split open. I disconnected the charger and removed the battery from the DVD player, and placed it outside the house in case it leaked or caught fire. Now that it has cooled down it remains split open and the battery pack inside remains swollen up. I cannot use the battery in this condition.

Model
NP-FX110 Battery Pack
Serial number
S01-7006140-4-A
Bought from
Electronic Express
Bought
May 6, 2014, about then
Where
Henderson, Nevada: Home/Apartment/Condominium
Who was involved
Age 34, Male
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/27/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative will be contacting the customer within the next few days for further investigation.

CPSC report 20140513-C1D2D-2147444572. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 6, 2014, sent to the company Apr 14, 2014, published by CPSC Apr 28, 2014

The product, in the report: Battery pack for Sony portable DVD Player. The battery pack ID is NP-FX110

Sony DVD Player battery pack NP-FX110 swelled up on one side and burst open - while the DVD player was being used, while being connected to its charger.
The battery pack got very hot during the time of the incident.

Model
NP-FX110
Serial number
S01-5146185-G
Bought from
Bangkok, Thailand
Bought
Apr 1, 2011
Where
Mumbai, India: Home/Apartment/Condominium
Who was involved
Age 15, Female
The reporter’s relation to them
My Child
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/24/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative is contacting the customer for further investigation.

CPSC report 20140406-2CA8D-2147445700. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 19, 2014, sent to the company Feb 27, 2014, published by CPSC Mar 14, 2014

The product, in the report: Lithium ion rechargeable battery

While my friend was watching a movie on a portable DVD player, the battery swelled up and cracked open the housing, identically to the existing report on this product at www.saferproducts.gov/ViewIncident/1351022 The DVD player, Sony model DVP-FX810, was undamaged and still functional using its AC adaptor. The battery model is Sony NP-FX110. The unit was purchased from RadioShack on 11/30/2010 and had previously been used in the store as a demo unit for an unknown duration. Apparently you have reported this as not being a safety concern, my view is that an incident of this nature is a safety hazard and apparently not an isolated case. For example how do I properly dispose of this battery? New batteries are no longer available from Sony Corp. and are apparently only available on eBay and similar sites.

Model
NP-FX110
Serial number
S01-8357493-L-A
Bought from
RadioShack
Bought
Nov 30, 2011
Where
Taylorsville, Utah: Home/Apartment/Condominium
Who was involved
Age 32, Female
The reporter’s relation to them
My Friend / Neighbor / Co-worker
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/27/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative will be contacting the customer within the next few days for further investigation.

CPSC report 20140219-4318B-2147447135. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Dec 18, 2013, sent to the company Jan 17, 2014, published by CPSC Feb 4, 2014

The product, in the report: Sony Lithium Ion Rechargeable Battery Pack NP-FX110

While using this Sony DVD player, the battery pack split open as the internal battery expanded and swelled. I have ready other reports and replies by Sony that the pack does not pose a risk, but I do not want to leave this defective item within reach of curious children who may attempt to take it apart, exposing themselves to the battery materials inside.
This battery pack is extremely expensive to replace and the DVD player cannot currently be used without it.

Model
Sony Lithium Ion Rechargeable Battery Pack NP-FX110
Where
Beverly Hills, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(1/27/2014) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified and investigated this issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the battery pack’s plastic enclosure to separate. This event does not compromise the pack other than the swelling, and is incapable of reaching a temperature that can cause injury or property damage beyond the product itself. This has been reviewed and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20131218-D5A6B-2147448928. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 2, 2013, sent to the company Sep 10, 2013, published by CPSC Sep 24, 2013

The product, in the report: Sony Portable CD/DVD player DVP-FX930 Battery is NO-FX110

Took Sony DVD out to use and pretty much the same as lots of other threads on here, in that one of the batteries had expanded and forced the cover off the back of the battery, so now inoperable (although not sure I would have tried to use it even if I could have)! Seems to be a common problem on this model which is a shame as I puchase Sony as often as I can.

Model
Sony Portable CD/DVD player DVP-FX930/NO-FX110
Bought from
Sony
Where
Rowlands Gill, United Kingdom: Home/Apartment/Condominium
Who was involved
Age 41, Male
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/16/2013) Sony Electronics: It should be noted that customer appears to be a UK resident, so it is not clear whether the product at issue was sold in, or intended for sale or use, in the U.S. That said, the product model at issue is the same as some models sold in the U.S., and Sony Electronics is aware of a very similar issue on these types of products. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20130902-4BC51-2147452452. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 15, 2013, sent to the company Jul 23, 2013, published by CPSC Aug 6, 2013

The product, in the report: Sony portable DVD player battery

Sony NP-FX110 battery pack for portable DVD player split open while in use revealing the two batteries inside. One of the batteries had expanded and forced the cover to split open. No Injury but this appears to be a catastrophic failure that could have resulted in injury if the batteries exploded.

Model
I don’t know/ NP-FX110
Bought from
Walmart
Bought
Oct 28, 2008, about then
Where
Asbury, New Jersey: Home/Apartment/Condominium
Who was involved
Age 48, Male
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/1/2013) Sony Electronics: Sony has reviewed this report. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20130715-DE2E1-2147454144. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 17, 2013, sent to the company Apr 25, 2013, published by CPSC May 9, 2013

The product, in the report: Sony NP-FX110 battery pack for portable DVD player

Battery pack split open while in use revealing the two batteries inside. One of the batteries had expanded and forced the cover to split open. I have removed the battery from the building due to concerns of fire or contamination, but it is available for examination if desired.

Model
np-fx110
Serial number
s01-5517681-j
Bought from
Best Buy, Connecticut
Bought
Nov 30, 2007
Where
Sherman, Connecticut: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand SONY, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/25/2013) Sony Electronics: Sony has reviewed this report. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative will be contacting the customer within the next few days for further investigation.

CPSC report 20130417-78F38-2147456853. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Feb 8, 2013, sent to the company Feb 19, 2013, published by CPSC Mar 5, 2013

The product, in the report: battery pack (np-fx110) for sony portable dvd player

The battery lid attached to the sony portable dvd player got bent and wouldnt close from one side. The battery model is np-fx110.
The battery pack wouldnt fit. Upon opening the lid, we found that one of the two cells inside had puffed up.
Replacement batteries cost almost as much as the dvd player. This is a product defect and potentially dangerouns since the product is mainly used for kids.
I hope sony issues a recall and gives a replacemnt battery for all customers facing this issue.

Model
np-fx110
UPC
s01 - 5702834 - f
Bought from
sony store
Where
san diego, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(2/19/2013) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative will be contacting the customer for further investigation.

CPSC report 20130208-0F5C5-2147458969. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 6, 2013, sent to the company Feb 15, 2013, published by CPSC Mar 4, 2013

The product, in the report: Sony Model No. NP-FX110 Lithium Ion Rechargeable Battery Pack for a Sony portable DVD player Made in China DC 7.4V 3800mAH

The Lithium Ion Rechargeable Battery Pack ( NP-FX110 ) for our Sony DVD player has had one of it’s cells expand to the point that it has cracked the plastic case that houses the cell. It is pressurized to the point that it seems like it will explode if anything punctures the cell’s membrane. The unit is now inoperable. It’s safe to say that this is happening with MANY other units and this is not a fluke occurence but a manufacturing defect that could potentially hurt someone. Sony has to realize that these DVD players are primarily used by children and a curious child whose DVD player stopped working could potentially puncture the pressurized cell, exposing the child to its chemicals. I’d like to know what Sony will do about this and if they are interested in keeping a long time customer.

Model
NP-FX110
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/19/2013) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. Sony has attempted to contact the customer to evaluate the product, but has unfortunately been unable to reach the customer and has not had an opportunity to verify the claims in the report or conduct an examination.

CPSC report 20130206-95110-2147459050. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 14, 2013, sent to the company Jan 30, 2013, published by CPSC Feb 13, 2013

The product, in the report: Sony laptop battery

I have a Sony laptop battery (model No: VGP-BPS2B) that feels hot when charging. It is on Sony’s recall list and CPSC recall list. Sony Support can not confirm this however.

Model
VGP-BPS2B
Bought from
Best Buy, Texas
Bought
Jan 1, 2010
Where
Denton, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/8/2013) Sony Electronics: Sony has contacted this customer to evaluate his product but has not been provided an opportunity to conduct an examination. That said, based on the limited information provided, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Although Sony was not provided an opportunity to examine the product, based upon information obtained from the customer after this report was filed related to the identification of the battery model and part number, the battery is not part of a recall. Refer to : https://s01.esupport.sony.com/battery.

CPSC report 20130114-F14C5-2147459836. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 7, 2013, sent to the company Jan 30, 2013, published by CPSC Feb 13, 2013

The product, in the report: Sony model NP-FX110 DVD battery Pack

Sony battery pack (NP-FX110) seems to have over heated and come close to exploding. Battery pack completely split open causing the DVD player to not operate until the battery was removed.

Model
NP-FX110
Bought from
Best Buy, Wisconsin
Bought
Jan 5, 2004, about then
Where
Homestead, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/8/2013) Sony Electronics: Sony has contacted this customer to evaluate the product but has not been provided had an opportunity to conduct an examination. That said, upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20130107-CE353-2147460139. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 30, 2012, sent to the company Jan 16, 2013, published by CPSC Jan 31, 2013

The product, in the report: Sony np-fx110 lithium ion rechargeable battery for portable DVD player

Sony lithium ion rechargeable battery pack for a Sony portable DVD expanded & broke the plastic case while connected to DVD player. The battery pack is sealed but it was being used by my 4 year old at the time who could of tried to push it back together to make the player work again.

Model
Np-fx110/ lithium ion rechargeable battery
Serial number
8463847
Bought from
Best buy
Bought
Jul 1, 2009, about then
Where
Chesterfield, Michigan: Home/Apartment/Condominium
Who was involved
Age 4, Female
The reporter’s relation to them
My Child
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/17/2013) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of causing injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20121230-B566C-2147460483. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 15, 2012, sent to the company Dec 10, 2012, published by CPSC Dec 26, 2012

The product, in the report: Black Lithium Ion Battery Pack for a Portable DVD player

Sony battery pack Model No. NP-FX110 split open while attached to portable dvd player while in use. Upon inspection, one of two 3.7V cells has expanded to approximately 5-7 times the volume of the other (unaffected) cell. Feels squishy to the touch, as if filled with a gas under pressure.
The unit was not subjected to trauma or temperature extreme, and was in normal use playing a dvd at the time it expanded. It is suspected that, had the malfunction not been detected, the cell could have burst and spread its contents outside the casing.
The battery pack emitted an unusual odor, and I suffered a headache at the time I was examining it.

Model
NP-FX110
Serial number
SO1-8300630-6-A
Bought from
Online Purchase (Amazon?)
Bought
Nov 1, 2008, about then
Where
Westlake, Ohio: Home/Apartment/Condominium
Who was involved
Age 58, Male
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/14/2012) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack outer enclosure splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20121115-8A246-2147461872. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 27, 2012, sent to the company Oct 9, 2012, published by CPSC Oct 23, 2012

The product, in the report: Sony DVD Removable Battery Case Model Number NP-FX110.

Sony DVD Rechargeable Battery Model Number NP-FX110 over-heated. Inside the battery case, one of the two [REDACTED] 3.7V Lithium Ion Battery Cells Model Number 5548135 swelled without bursting the protective metal jacket that protects the lithium ion batteries from the air. However, the swelling was great enough to burst the exterior, plastic, protective-case of the NP-FX110. Fortunately, the lithium-ion battery did not burst when my children tried to squish the battery case back together. Had the lithium-ion battery burst when squished, it may have caused a fire.

Model
NP-FX110
Serial number
S01-8385527-0-A
Bought from
WalMart, Colorado
Bought
Dec 14, 2009, about then
Where
Highlands Ranch, Colorado: Home/Apartment/Condominium
Who was involved
Age 4, Male
The reporter’s relation to them
My Child
As this report names them
Brand Sony, made or sold by Sony Electronics
Reports CPSC links to it
20121004-741FB-1277084
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/11/2012) Sony Electronics: Upon examination, investigation, and further consideration of the general issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. . A Sony representative will be contacting the customer for further investigation.

CPSC report 20120927-64F87-2147463348. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 10, 2012, sent to the company May 17, 2012, published by CPSC Jun 1, 2012

The product, in the report: NP-FX110 Portable DVD Player Battery Pack

Sony portable dvd battery pack split open.

Model
NP-FX110
Serial number
S01-8333231-9-A
Bought from
Target via Amazon
Bought
Jul 22, 2009, about then
Where
Bangkok, Thailand: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/17/2012) Sony Electronics: With the initial information provided in this report, Sony is unable to determine yet if the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. However, Sony takes all such reports seriously and will investigate. A Sony representative will be contacting the customer shortly for support. (8/30/2012) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. The battery cells in the battery pack can sometimes swell when there is an imbalance in the charge of the cells, which can sometimes lead the battery pack to split slightly open. However, upon investigation and further examination it has been determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. This is so even when an imbalance in the charge of cells occurs. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury here. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20120510-DA8B1-2147467738. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 2, 2012, sent to the company Apr 10, 2012, published by CPSC Apr 24, 2012

The product, in the report: Sony Lithium Ion Battery Pack, Model No. NP-FX110

While my son was sleeping, he heard a crackle coming from his Sony CD/DVD player that was plugged in and charging. When he got up to check, he found that the battery pack had expanded/exploded and deformed the plastic case. This is a potential fire hazard. The player is Sony Model No. DVP-FX921, with a barcode that states “Produced 09A8 S01-5007627-D.” The battery is Sony Model NP-FX-110, barcode S01-9302757-J-A. The battery is a Lithium Ion rechargeable battery pack made in China. It was being charged with the Sony charger that came with the player, Model No. AC-FX160. I have not yet found the receipt, but believe it was purchased around two years ago. I would appreciate if you would investigate this before someone else has an incident and potential fire that could cause property damage or worse.

Model
Sony Battery Pack, Model No. NP-FX110
UPC
988512883
Serial number
S01-9302757-J-A
Bought from
Best Buy, Michigan
Bought
Dec 16, 2009, about then
Where
Shelby Township, Michigan: Home/Apartment/Condominium
Who was involved
Age 17, Male
The reporter’s relation to them
My Parent
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/18/2012) Sony Electronics: With the initial information provided in this report, Sony is unable to determine yet if the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. However, Sony takes all such reports seriously and will investigate. A Sony representative will be contacting the customer shortly for support (8/30/2012) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. The battery cells in the battery pack can sometimes swell when there is an imbalance in the charge of the cells, which can sometimes lead the battery pack to split slightly open. However, upon investigation and further examination it has been determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. This is so even when an imbalance in the charge of cells occurs. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury here. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20120402-CCA5D-2147468739. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 27, 2012, sent to the company May 15, 2012, published by CPSC May 30, 2012

The product, in the report: Sony Model No. NP-FX110 DC 7.4V 3800mAh Lithium Ion Rechargeable Battery Pack, UL File NO. E251447. Attached to and sold in conjunction with Sony portable DVD player.

Sony battery pack Model No. NP-FX110 split open while attached to portable dvd player while in use. Upon inspection, one of two 3.7V cells has expanded to approximately 5-7 times the volume of the other (unaffected) cell. Feels squishy to the touch, as if filled with a gas under pressure.
The unit was not subjected to trauma or temperature extreme, and was in normal use playing a dvd at the time it expanded. It is suspected that, had the malfunction not been detected, the cell could have burst and spread its contents outside the casing.

Model
NP-FX110
Serial number
S01-8312392-E-A
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/17/2012) Sony Electronics: According to the customer, the Product battery pack split open while in use. There is no report of any injury or property damage occurring at any time. In an effort to investigate this matter further, and inspect the Product at issue, the customer was contacted by Sony. Unfortunately, the customer has not responded to Sony’s attempts to contact the customer. Thus, Sony has not had an opportunity to inspect or examine this Product in more detail, and submits this response based solely on the report the customer provided to the Commission. . That said, based on the statements made in the Report, Sony recognizes the event similar to an issue that Sony engineers have previously identified as a quality service issue, and the battery pack enclosure casing opening does not pose a safety concern. Based on the limited information available in the Report, Sony does not believe that the Product creates an unreasonable risk of injury or contains a defect that could create a substantial product hazard, as defined in Section 15 of the Consumer Product Safety Act, 15 U.S.C. § 2064. (8/30/2012) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. The battery cells in the battery pack can sometimes swell when there is an imbalance in the charge of the cells, which can sometimes lead the battery pack to split slightly open. However, upon investigation and further examination it has been determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. This is so even when an imbalance in the charge of cells occurs. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury here. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20120127-B39BB-2147470886. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 17, 2011, sent to the company Dec 27, 2011, published by CPSC Jan 11, 2012

The product, in the report: Sony battery pack NP-FX110

We own a Sony portable DVD player, DVP-FX921. The battery pack (Sony NP-FX110) that attaches to the bottom of the unit split open due to the battery inside of the component has swelling up. It was attached to the Sony supplied charging cord at the time it was noticed. I had been plugged in no longer than 12 hours.
I spoke with Sony Customer Service and was told that there was no recall and that I would have to send it in to the Service Center for repair. Which upon investigation would cost apporx. $180.

Model
NP-FX110
Bought from
Target
Where
Lakeville, Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/4/2012) Sony Electronics: Sony has attempted to contact the customer to evaluate his/her product and has not had an opportunity to conduct an examination. From the limited information provided, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. (8/30/2012) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. The battery cells in the battery pack can sometimes swell when there is an imbalance in the charge of the cells, which can sometimes lead the battery pack to split slightly open. However, upon investigation and further examination it has been determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. This is so even when an imbalance in the charge of cells occurs. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury here. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20111205-F5BAF-2147472637. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Sony batteries

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