Novaic batteries
1 report to CPSC, the latest made Jun 30, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jun 30, 2026the latest report was made
- Jun 30, 2026the earliest
- 0with the company’s comments
- Brand
- Novaic
- Maker
- Shenzhen Novaic Technology Co., Ltd.Makers, importers or sellers, as the reports name them
- Product
- BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2026 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 30, 2026, sent to the company Jul 2, 2026, published by CPSC Jul 17, 2026
The product, in the report: Novaic G-R-48105 LIFePo4/ Lithium ion battery
Respondent Business Details:Company Name: [Insert Battery Brand or Seller Name]Website/Platform: [e.g., [REDACTED], or Seller Website]Order Number: [REDACTERD]Details of Complaint:I am a Michigan resident reporting a severe product safety hazard and consumer fraud. I purchased a high-voltage battery from the respondent. Upon delivery and subsequent technical testing, I discovered a critical manufacturing defect: a severe insulation fault. Testing indicates 44V is leaking from the positive terminal to the exterior metal case, and 15V from the negative terminal to the case. This renders the outer shell of the battery electrically live. It poses an immediate risk of catastrophic electrical shock to anyone who handles it, alongside an extreme fire and short-circuit risk.I reached out to the seller’s customer service department to invoke my warranty rights for a replacement or refund. On June 19, an agent named [REDACTED] explicitly rejected the safety risk, stating in writing: “the insulation fault does not affect use of battery. you can use it without problem.”Advising a consumer to continue operating a high-voltage lithium battery with a live metal chassis is incredibly negligent, violates basic product safety rules, and endangers my household. The company is actively refusing to honor their warranty obligations for a dangerous item. I have disconnected and isolated the battery to prevent a fire.Relief Requested:I am seeking a full refund for this defective and dangerous item. Furthermore, because a battery with an insulation fault cannot be safely packaged and shipped back via standard mail carriers without violating hazardous material transport laws, I request that the seller pays for a specialized hazardous waste disposal service or provides a certified local disposal solution. I also urge the Attorney General’s Consumer Protection Team to investigate this merchant’s safety compliance and support practices.
- Model
- G-R-48150
- Serial number
- B221B011-00139
- Bought
- Jan 22, 2026
- Where
- Jonesville, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 61, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Novaic, made or sold by Shenzhen Novaic Technology Co., Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.