Logitech batteries
3 reports to CPSC, the latest made Aug 4, 2011. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Aug 4, 2011the latest report was made
- May 13, 2011the earliest
- 0with the company’s comments
- Brand
- Logitech
- Maker
- LOGITECHMakers, importers or sellers, as the reports name them
- Product
- BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2011 | 1 |
| July 2011 | 1 |
| May 2011 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Aug 4, 2011, published by CPSC Aug 25, 2011
The product, in the report: Logitech NTA2340 Remote Control Battery used in many of their remote controls.
My second NTA2340 battery has just started showing signs of not holding a charge and is slightly swollen. I have already had one Harmony One replaced because the battery swelled so much that it would not come out. After the replacement came, with basically nothing to lose, I put some “extra” effort into removing the first battery and now have it sitting on my desk. It has swollen to twice the thickness and the case is cracking. Now the battery in the replacement is doing the same thing. But this one I was able to get it out before it got stuck. I just sent a support eMail and we’ll have to see what they say. I read in the forums that keeping in the charger can do this. Am I wrong to think that is “wrong”? I remember years ago Li-ion laptop batteries doing the same thing and the computer company had to recall them all.
This is a very bad situation. With all the reports of this being an issue, I am surprised that it was not been addressed in a recall and or this fixed? Like I said I’m on my second time with this.
- Model
- NTA2340 Li-ion Battery
- Serial number
- NTA2340
- Bought from
- Logitech
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Logitech, made or sold by LOGITECH
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 7, 2011, published by CPSC Jul 28, 2011
The product, in the report: Logitech Li-ion rechargeable battery 950mAh 3.7V 190304-0000 R-IG7 S.S/N: NTA2340 3.52 Wh L/N: 0310
I have a Harmony 900 remote control which is out of warranty. I went to change the battery and found it swollen so severely it took me 40 minutes to remove it from my remote.
- Bought from
- Amazon
- Bought
- Sep 14, 2010
- Where
- Roanoke Rapids, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Logitech, made or sold by LOGITECH
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 13, 2011, published by CPSC Jun 6, 2011
The product, in the report: Logitech Li-ion Rechargeable Battery 950mAh 3.7V 190304-000 R-IG7. Battery was supplied with the Logitech Harmony One Advanced Remote Control.
The Li-ion battery supplied with my Logitech Harmony One remote stopped maintaining a charge after 15 months of use. I wanted to make sure the battery was seated correctly within the remote, but I found the battery stuck (wedged) in the remote. I was finally able to remove the battery (with the help of some pliers) and I found the battery was swollen and the seams of the battery were beginning to split. I’m not sure how long the battery has been in this condition, but the battery stopped maintaining a charge approximately 2 week ago. I looked on Logitech’s website and in their FAQs it says this is normal. I have many electronic devices, most of which use Li-ion batteries and have never experienced a battery swelling like this before. I’m mostly concerned with the fact that if I had not removed the battery, it may have ruptured and caused injury.
- Model
- Logitech Li-ion Rechargeable Battery
- Serial number
- NTA2340
- Bought from
- Best Buy, Colorado
- Bought
- Jan 15, 2010, about then
- Where
- Commerce City, Colorado: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Logitech, made or sold by LOGITECH
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.