Insten batteries

1 report to CPSC, the latest made Jan 10, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Jan 10, 2024the latest report was made
Jan 10, 2024the earliest
1with the company’s comments

Brand: Insten
Maker: Juvo Plus, Inc.Makers, importers or sellers, as the reports name them
Product: BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers

By month

1 report from February 2023 to January 2024; the most in January 2024, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
January 2024	1

How badly anyone was hurt

No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Jan 10, 2024, sent to the company Jan 17, 2024, published by CPSC Jan 31, 2024

The product, in the report: It’s a black battery with some white text on the side pointing away from the console “3.6V 1200 mAh battery pack” with no S/N or manufactured date to my knowledge.

I had a [REDACTED] with a dead battery so I got an Insten NK-RH006 battery for it and in (less then a few years I think) The battery poped the back cover out and swelled. I didn’t know this site existed but I tried to contact them directly but with no provail. No injery or explosions but it’s still swelled and I was just using it as a battery for my [REDACTED].

Model
NK-RH006
UPC
N/A
Serial number
N/A
Where
North Jackson, Ohio: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Insten, made or sold by Juvo Plus, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/29/2024) Juvo Plus, Inc.: Dear CPSC,
Please allow this letter to serve as official notice and acknowledgment that the undersigned is Associate Counsel, Product for Juvo Plus, Inc. (“Juvo+”), the owner of the brand “INSTEN” associated with the sale of product “INSTEN Rechargeable Lithium Battery Pack NK-RH006”, UPC 887954230208 in the CPSC report No. 20240110-C96FE-2147342887 dated January 10, 2024.
As detailed below, our investigation of the incident report indicates that, given the fulsome product testing and reports for the subject device, it appears that the reported incident likely arose from nonroutine uses and care misuse of the product.
The report submitted by a customer named [REDACTED] outlines an incident involving an INSTEN NK-RH006 battery. [REDACTED] reported that the battery swelled, causing the back cover to pop out, without any injuries or explosions. The alleged incident occurred on September 13, 2022, with the customer identifying the product’s manufacturing date as October 14, 2021.
The battery, in this case, is a 3.6V 1800mah Rechargeable Battery for Sony PSP-110 PSP-1001 PSP 1000. Our last batches of this product were manufactured in December 2020, and we possess comprehensive technical documentation, including UL 2054 test reports, drop test and stacking test reports, and the UN 38.3 report, as well as the MSDS addressing the measures for accidental exposure as well as the handling and storage of the product.
Lithium-ion batteries usually have a life span of two to three years. However, the following factors, primarily related to nonroutine uses and care, may contribute to or cause the batteries to swell. • Extreme Heat – Usually occurs when adding a protective case that does not allow heat to escape and cool properly. PSP Users commonly use the console while charging or excessively using it without giving the console time to cool down. • Overcharging – Usually results from being charged with cheaper charging cables, which do not regulate the charge properly. Overcharging creates extreme temperatures due to gases being released on the inside of the battery from an “over-excited” environment. • Damaged Battery – This occurs when the battery is dropped or installed incorrectly inside the device. • Age - As batteries age, they can lose their ability to hold a charge properly, which can result in overcharging. • Defective Membrane in battery - This is rare but can occur. However, the test reports for the subject product establish the compliance and quality of the battery and its manufacturing, demonstrating that the product works well and without incident during its expected lifespan.
For the reasons stated herein, we affirm that our product complies with all applicable regulations, having successfully passed the required safety tests. This incident is the first of its kind for Juvo+, of which we are aware, and we maintain our commitment to product safety and compliance. Juvo+ will contact the reporting customer to provide guidance on proper battery disposal.
On behalf of Juvo Plus, I verify I have reviewed the incident report and the comment related to the incident report and that the information contained in the comment is true and accurate to the best of the firm’s knowledge, information, and belief.
On behalf of Juvo Plus, I request the publication of this comment and consent to its publication in the database.
Please let me know if you have any questions or need any additional information.
Kind Regards,
Daiane Bussman Associate Counsel, Product Juvo Plus, Inc.

CPSC report 20240110-C96FE-2147342887. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Insten batteries

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.