Hearth Record

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Hearing Life batteries

2 reports to CPSC, the latest made Jan 14, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jan 14, 2025the latest report was made
  • Nov 23, 2024the earliest
  • 2with the company’s comments
Brand
Hearing Life
Maker
Oticon Inc.Makers, importers or sellers, as the reports name them
Product
BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers

By month

2 reports from February 2024 to January 2025; the most in January 2025, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20251
November 20241

How badly anyone was hurt

  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Jan 14, 2025, sent to the company Jan 17, 2025, published by CPSC Feb 3, 2025

    The product, in the report: 312 hearing aid button battery packaging

    Sliced finger trying to open new Child Safe hearing aid battery packaging!! This new packaging is an absolute nightmare for a senior citizen to access!! Whomever came up with design must have overlooked the fact that many elderly have arthritic hands. The plastic discs covering the button batteries are almost impossible to cut and leave extremely sharp edges. This packaging is dangerous. It may protect children, but it is injuring seniors who are the biggest users of the product! I have actually been using butcher knives, hammers and screwdrivers to try to cut and break apart the plastic seals!! This is just ridiculous. Please, please change this design to be more user friendly for the elderly consumer.

    Model
    312 button battery 6 pack
    Where
    Shrewsbury, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hearing life, made or sold by Oticon Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. Hurt, no treatment

    Made Nov 23, 2024, sent to the company Nov 26, 2024, published by CPSC Dec 11, 2024

    The product, in the report: #312 hearing aid battery packaging

    The newly required hearing aid battery packaging is a nightmare for all elderly people who need to use them. I have almost sliced my finger several times while attempting to open. This is NOT acceptable for the majority of people who use these products

    Model
    #312CR-6HLUS
    UPC
    10012800539076
    Serial number
    E304088700
    Bought from
    Hearing Life Manchester NH
    Bought
    Oct 1, 2024
    Where
    Londonderry, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 78, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hearing Life, made or sold by Oticon Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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