GETIHU batteries
1 report to CPSC, the latest made Nov 23, 2020. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 23, 2020the latest report was made
- Nov 23, 2020the earliest
- 0with the company’s comments
- Brand
- GETIHU
- Maker
- GetihuMakers, importers or sellers, as the reports name them
- Product
- BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2020 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 23, 2020, sent to the company Dec 16, 2020, published by CPSC Jan 4, 2021
The product, in the report: This was the product description as of 2019-2020 on amazon.com GETIHU Portable Charger, Ultra Slim 10000 mAh Power Bank, 4.8A High-Speed 2 USB Ports Battery Pack with LED Flashlight, Compatible with [REDACTED]
On Saturday, November 14th, 2020, our household had a GETIHU lithium ion battery explode in our kitchen. The battery made a pop noise and then there was a small flame. At the point where my husband tried to carry the battery out of the house (through a sliding glass door) with a spatula, it then fell on our hardwood floor and began spinning and spewing out ash and sparks. My husband was finally able to contain it by putting it in a bowl full of water. The damaged battery and two similar batteries now reside in a metal container on our driveway (concrete) out of fear of further combustion.
I want to report this because when I made the manufacturer aware of this through their customer service email, they have repeatedly tried to get me to send the damaged battery back to them in China via USPS (illegal). After my concern about illegally sending this damaged battery, they then suggested that I send it to a hub in California via UPS (I know that UPS allows for shipment of damaged lithium ion batteries under certain circumstances). However, they do not have the proper permits for ground shipping via UPS and they have not provided me with a safe container for transport. Moreover, they would be putting *my* name as the return address, making me liable for any damage that could happen en route.
GETIHU has pulled their listing of this product from amazon. com. I purchased one battery on August 18. 2018 and two similar batteries in June of 2019 (June 5 and June 22). The listing read as: “GETIHU Portable Charger, Ultra Slim 10000 mAh Power Bank, 4.8A High-Speed 2 USB Ports Battery Pack with LED Flashlight, Compatible with [REDACTED]
After the battery exploded, I posted a note of warning to purchasers on Saturday, November14/ Sunday November 15 to the only listing for that battery that was still up on amazon. The listing has since been pulled from amazon. The manufacturer now sells another battery in its place, but I believe has not placed any warning to consumers of the batteries I purchased.
My concern is that there were many batteries of the kind I purchased that were sold in 2018-2019. I do not feel comfortable knowing that this incident happened to me and could happen to others in the future.
NOTE: The battery that combusted was unplugged/not-charging at the time and had been unplugged for over 10 hours. Previously it had been plugged into an outlet to charge overnight (necessary to get full charge) using a standard generic charging cable. In fact, two of these batteries had been charging in the same outlet with similar cables and were subsequently removed from charging after showing full charge. Only one of the batteries combusted.
- Model
- Undecipherable
- UPC
- Unknown
- Serial number
- Undecipherable
- Bought from
- amazon. com
- Bought
- Aug 19, 2018
- Where
- Oregon: Home/
Apartment/ Condominium - Who was involved
- Age 55, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GETIHU, made or sold by Getihu
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.