Belkin batteries
1 report to CPSC, the latest made Jan 10, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jan 10, 2012the latest report was made
- Jan 10, 2012the earliest
- 0with the company’s comments
- Brand
- Belkin
- Maker
- Belkin International, Inc.Makers, importers or sellers, as the reports name them
- Product
- BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2012 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jan 10, 2012, sent to the company Jan 25, 2012, published by CPSC Feb 8, 2012
The product, in the report: back up battery
This letter is being sent to you about an incident concerning a BELKIN backup battery Mod. #BU3DCOOl-12V, SN #BDC-11B42598D2. In November, we were having problems with our TV signal. AT&T customer service was called and a technician was sent out. The problem with our TV was fixed. Shortly thereafter, we started having problems with our telephone. Again, I called customer service and was told we needed an updated modem. The modem arrived along with a new backup battery referenced above, which we really didn’t need since the original backup battery was working fine. I then installed both the new modem and the new battery. On December 19, my wife had several messages on her cell phone from AT&T. The message stated that several e-mails had been sent to us and that the referenced battery needed to be replaced. We both checked our e-mails and our spam folders and we could not find any e-mails from AT&T. A toll-free number[REDACTED] was also given to call. My wife called on Tuesday, December 20th. The toll free number, as it turned out, was to the BELKIN company. The representative asked for the serial number of the battery (80C-II84259802) and she was told that was indeed a defective battery. My wife asked what the defect was and was told that the battery would not provide back-up power in case of a power outage. She was told that a new battery would be sent and should arrive in 3-5 days. The battery arrived late Thursday evening, December 22nd. I did not install the battery on Thursday since we were led to believe that the only problem with the battery was that it might not provide the backup needed in case of a power outage. On December 23rd, we were awakened by our dog barking at 4 a.m. We immediately could smell the odor of burning wires. After a search of the house, we determined the smell was coming from our office and, specifically, the battery. It was no coincidence that the same week we were advised of a defect in the battery that we had this incident. My wife called tech support for Belkin and all she was told was the battery we were sent was among a bad batch of batteries. She kept questioning the agent at Belkin asking if the real problem with the battery was a safety/fire hazard and not the original reason we were given and the lady said: “how can I say this to you” and then immediately asked if there was anything else she could do for her. Needless to say, we are very disappointed in the way this matter was handled by both the BELKIN company and AT&T. If we had been told from the beginning that the battery was a potential fire hazard, I would have immediately disconnected it and waited for the replacement battery to arrive. Fortunately for us, we were home at the time, but, if we had not been home we definitely would have had a fire with dire consequences for us. At this time, our perception is that we were misled about the reason we were given regarding the defect in the battery and, we are seriously considering other options for cable service. Enclosed you will find five photos of the internal parts of the battery case.
- Serial number
- 80C-II84259802
- Bought from
- AT&T
- Where
- San Diego, California: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Belkin, made or sold by Belkin International, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.