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APC batteries

3 reports to CPSC, the latest made Sep 30, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Sep 30, 2026the latest report was made
  • Nov 22, 2015the earliest
  • 3with the company’s comments
Brand
APC
Makers
Schneider Electric USA Inc and AMERICAN POWER CONVERSION (APC)Makers, importers or sellers, as the reports name them
Product
BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers

By month

1 report from October 2025 to September 2026; the most in September 2026, 1. 2 earlier reports, since November 2015, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20261
February 20161
November 20151

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Sep 30, 2026, sent to the company Oct 6, 2026, published by CPSC Oct 21, 2026

    The product, in the report: Product Brand: APC Product Model: BR1500MS2 Product Type: Battery Condition: New: A brand-new, unused, unopened, undamaged item in its original packaging. Maximum Input Current: 15 A Country of Origin: Vietnam Voltage Compatibility: 1500 VA Color: Black MPN: BR1500MS2 Item Length: 14.49in. Maximum Power: 900 W Maximum Wattage: 900 W Item Height: 10.24in. Features: Audible Alarm Item Width: 3.94in.

    I purchased a APC BR1500MS2 Battery on eBay from the computek20102 seller, and used [REDACTED] to make payments. I ordered the item on May 15, 2026, and it was delivered on May 19, 2026. Several weeks after receiving and setting up the product, I woke up one day to my entire house smelling like burned plastic. The source was the backup battery, which had overheated and filled my 2-story house with toxic fumes from burning plastic. This product was located in our home office. The battery was so hot that when I touched it I had an immediate reflex to pull away. I had to unplug it to allow it to cool off before I could further investigate.

    Model
    BR1500MS2
    Bought from
    eBay
    Bought
    May 15, 2026
    Where
    Poplarville, Mississippi: Home/Apartment/Condominium
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand APC, made or sold by Schneider Electric USA Inc
    How badly, in CPSC’s words
    No Incident, No Injury
  2. No one hurt

    Made Feb 15, 2016, sent to the company Feb 24, 2016, published by CPSC Mar 9, 2016

    The product, in the report: Battery backup for computers or other electronics

    I have/had a APC battery backup 500 ES Model BE500 Serial # JB0304010587 Today I was sitting at my desk and the lights on my desk started to flicker and I smelled something burning. Turns out that the plastic on the bottom of the unit just about below where the power switch is on the top started melting.

    I sent an email to APC and they say they will reply within I believe it was 24 hours.

    Anyway, thought I would let you know as I believe this could have caused a fire had I not been sitting there.

    Thanks [REDACTED]

    Model
    Battery backup 500 UPS ES
    Serial number
    JB0304010587
    Where
    Las Cruces, New Mexico: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand APC, made or sold by AMERICAN POWER CONVERSION (APC)
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Nov 22, 2015, sent to the company Dec 1, 2015, published by CPSC Dec 15, 2015

    The product, in the report: APC BackUPS Model BE500U

    APC BackUPS model BE500U serial number JB0303033833 alarm went off & as I investigated the alarm, I noticed a smell of burned/melted plastic & determined that the top of the unit was very warm to the touch. It had been in use behind my family room home entertainment center for several years. The unit was sitting on carpeted floor behind entertainment unit. I disconnected the unit & placed it outside the house due to concern that it might catch fire. This occurred around midnight, after everyone in the house was asleep. The following morning, I inspected the unit & noted that the plastic on the outside bottom of the unit near where the power cord enters was visibly melted/deformed. I removed the bottom cover & determined that the melted area was immediately below & in contact with what appear to be 2 rectangular aluminum heat sinks on the main circuit board. Thankful that this did not occur while we were away & burn our house down.

    Model
    BackUPS BE500U
    Serial number
    JB0303033833
    Where
    Alpharetta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 21, Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand APC, made or sold by Schneider Electric USA Inc
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Batteries

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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