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Acer batteries

2 reports to CPSC, the latest made Feb 4, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Feb 4, 2026the latest report was made
  • Apr 22, 2014the earliest
  • 2with the company’s comments
Brand
Acer
Maker
Acer America CorporationMakers, importers or sellers, as the reports name them
Product
BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers

By month

1 report from March 2025 to February 2026; the most in February 2026, 1. 1 earlier report, since April 2014, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20261
April 20141

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 4, 2026, sent to the company Mar 6, 2026, published by CPSC Mar 20, 2026

    The product, in the report: Lithium ion laptop battery

    Sold me a used and defective laptop as new. It needed a new battery. They sent a lithium ion battery with clipped connection wires. They gave me a return label to ship it back, and the deleted all records of it from my account.

    It arrived with the damage already done despite again being advertised as new. I discovered there was something wrong with it when it touched the motherboard, sparked, instantly burned me, luckily did not explode, and I dropped it on my bed.

    Model
    AP21D8M
    UPC
    X004MJ23ND
    Serial number
    KT0040G01550402F8EB104
    Bought from
    Amazon.com
    Bought
    Feb 3, 2026
    Where
    Chandler, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Acer, made or sold by Acer America Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. First aid

    Made Apr 22, 2014, sent to the company May 22, 2014, published by CPSC Jun 6, 2014

    The product, in the report: Aspire Notebook Battery Battery Info: AS09A71 Barcode: 944BTOO60706691702F74B502

    The consumer stated that the battery gets really hot. The consumer stated that the issue started about a year after purchase.

    The consumer stated that her daughter was burnt from the laptop. The consumer’s daughter had blisters on her thigh. The consumer’s daughter received first aid at home. After that, the consumer’s daughter started using pillow underneath the laptop.

    The consumer stated that they also tried a rubber coated rack under the laptop. The consumer stated that the rubber coating melted (2013). The consumer stated that they went back to using the pillow underneath the laptop.

    The consumer stated that they decreased use of the laptop. The consumer stated that the laptop always had to be plugged in and the battery would not hold charge for long.

    The consumer has tried contacting the manf regarding this problem but her serial # comes out not valid.

    The consumer stated that the computer does not turn on anymore.

    There are no recalls on her product.

    Model
    5516
    Serial number
    LXPEEOYOO2920392E41601
    Bought from
    Micro Center, Kansas
    Bought
    Jan 1, 2009, about then
    Where
    Grandview, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 13, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Acer, made or sold by Acer America Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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