Acer Aspire batteries
1 report to CPSC, the latest made Dec 5, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Dec 5, 2012the latest report was made
- Dec 5, 2012the earliest
- 1with the company’s comments
- Brand
- Acer Aspire
- Maker
- Acer America CorporationMakers, importers or sellers, as the reports name them
- Product
- BatteriesCPSC’s product type: Batteries (code 884), in Electronics: Batteries & Chargers
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2012 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Dec 5, 2012, sent to the company Dec 26, 2012, published by CPSC Jan 10, 2013
The product, in the report: Laptop Acer Aspire 5740-6491 Battery
My laptop Acer Aspire 6740-6491, Shut down on its own while a child was using it on a hard table with adult supervision doing his homework. When they picked it up, they received a burn on their thumb bad enough to blister from the battery. I do not see any recall notices on this make and model. It is a few years old and out of warranty, I get that, but that does not make it alright to physically burn a consumer. The battery is the original battery, works fine and holds a charge that lasts a couple of hours. The system does not overheat and the battery does not get hot when you are using battery power only. The problem seems to be when the unit is plugged in. It was not a one time event. It happens all of the time now. The power cord sometimes gets hot, but not always. The power cord gets hot enough that it is uncomfortable to hold but it does not cause burns. It takes about 20 mins of electrical power for the battery to get to the burning point. It does not seem to get hot if the unit is powered down and but left to charge the battery. So it is either the battery or the powercord, but I am thinking it is the battery.
I tried calling the toll free number for Acer multiple times but could not get past their automated phone system to report it. [REDACTED] I am very disappointed in this company, who is not responsible enough to take consumer hazard calls regardless of warranty dates. That makes Acer all the more at fault. Had someone talked to me I would have been happy to accept a replacement battery and to send the current battery back so the issue could be researched and verified with appropiate recall notices issued. I tried and email address that I found on a 3rd party recall site, and they replied back telling me to use there automated system. Real bad.
- Model
- 5740-6491
- Serial number
- LXPM902130950175712000
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Acer Aspire, made or sold by Acer America Corporation
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.