Insignia battery chargers and adapters
6 reports to CPSC, the latest made Nov 24, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 6reports to CPSC
- Nov 24, 2025the latest report was made
- Dec 30, 2015the earliest
- 0with the company’s comments
- Brand
- Insignia
- Maker
- Best BuyMakers, importers or sellers, as the reports name them
- Product
- Battery chargers and adaptersCPSC’s product type: Battery Chargers/Adapters (code 883), in Electronics: Batteries & Chargers
Other ways the reports write the brand (1)
“Insignia marked on the metal connector.”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2025 | 1 |
| September 2025 | 1 |
| February 2024 | 1 |
| February 2021 | 1 |
| September 2020 | 1 |
| December 2015 | 1 |
How badly anyone was hurt
- No one hurt 5 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No incident, no one hurt Made Nov 24, 2025, sent to the company Nov 25, 2025, published by CPSC Dec 10, 2025
The product, in the report: Lithium ion battery pack [Power Bank Charger]
Lithium ion battery pack ruptured case
- Where
- Las Vegas, Nevada: Home/
Apartment/ Condominium - Who was involved
- Age 78, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Insignia, made or sold by Best Buy
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Sep 1, 2025, sent to the company Sep 4, 2025, published by CPSC Sep 18, 2025
The product, in the report: Battery Pack
An Insignia NS-M88002 Battery Pack was found with the case expanded open. It was not in use or plugged in to recharge it. Simply sitting on a desk, in an air conditioned home.
- Model
- NS-M88002
- UPC
- NA
- Serial number
- 17104A002579
- Bought from
- Best Buy, Durham, NC
- Bought
- Jan 1, 2018
- Where
- Chapel Hill, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Insignia, made or sold by Best Buy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 6, 2024, sent to the company Feb 8, 2024, published by CPSC Feb 23, 2024
The product, in the report: White, square, PD45w wall charger, USB -C x 2 INSIGNIA WALL CHARGER Model: NS-MWC45W2W Input: 100-240V- 50/60Hz, 1.0A Output: Total 45W Max. USB-C1/C2 output: 5V=3A, 9V=3A, 15V=3A, 20V=2.25A (PPS) 3.3-16V=3A, 3.3-21V=2.25A, 45W Max. USB-C1+C2 output (20W for each): 5V=3A, 9V=2.22A (PPS)3.3-5.9V=3A, 3.3-11V=2.2A. 20W Max. CAN ICES-003(B)/NMB-003(B) Made in China S/N: 22H16A002532 FC V TVRheinland
Was at the University Library charging [REDACTED] into an Insignia wall charger (has 2 USB-C ports). Suddenly there was smoke, sparks, and burning plastic odor coming from the charger/outlet. Quickly pulled out the charger creating a string of plastic because the charger and outlet were melting together. A prong on the charger was burned with black charr surrounded by a burning, melting, deep, smoking hole. The charger itself was extremely hot.
- Model
- NS-MWC45W2W
- Serial number
- S/
N: 22H16A002532 - Bought from
- Best Buy in Gainesville Florida
- Bought
- Dec 18, 2022
- Where
- Gainesville, Florida: School
- Who was involved
- Age 22, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Insignia, made or sold by Best Buy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 27, 2021, sent to the company Mar 15, 2021, published by CPSC Mar 29, 2021
The product, in the report: Insignia USB cable for [REDACTED] (blue cable).
I have an insignia USB cable that is used to charge a [REDACTED] phone. A few days ago, I left the cable on the carpet floor of my room and noticed a burning smell. It melted the cable and burnt a hole (quarter size) on the carpet that could have probably caused a fire if left longer. I now have a melted USB cable charger and burnt carpet hole in my house! This is a fire hazard!
- Model
- not applicable
- Serial number
- not applicable
- Bought from
- Best Buy Store
- Bought
- Dec 14, 2019
- Where
- Plainsboro, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 57, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Insignia marked on the metal connector., made or sold by Best Buy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 26, 2020, sent to the company Oct 16, 2020, published by CPSC Nov 10, 2020
The product, in the report: wall charger
fire - under normal charging conditions a the wall charger became so hot a it melted a hole in the device and caused smoke damage and a serious fire hazard. Lucky, I was home at the time and pulled the device out of the wall before a catastrophe occurred.
- Model
- NS-MAC1U2A5W
- Serial number
- see attached pic
- Bought from
- gift
- Where
- Edgewater, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 60, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand insignia, made or sold by Best Buy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 30, 2015, sent to the company Jan 11, 2016, published by CPSC Jan 28, 2016
The product, in the report: Insignia brand battery charger for Xbox One controllers.
Insignia brand battery charger for Xbox one melted during charging and released fumes into the air. This charger was one week old (brand new).
- Model
- Mw3n15el
- Where
- Mokena, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Insignia, made or sold by Best Buy
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.