Elegoo other portable or stationary power tools
3 reports to CPSC, the latest made Oct 11, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Oct 11, 2025the latest report was made
- Sep 14, 2025the earliest
- 0with the company’s comments
- Brand
- Elegoo
- Maker
- SHENZHEN ELEGOO TECHNOLOGY CO., LTD.Makers, importers or sellers, as the reports name them
- Product
- Other portable or stationary power toolsCPSC’s product type: Other Portable or Stationary Power Tools (code 809), in Home Maintenance and Structures: Tools & Hardware
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2025 | 2 |
| September 2025 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 11, 2025, sent to the company Nov 25, 2025, published by CPSC Dec 10, 2025
The product, in the report: The product is the ELEGOO Centauri Carbon 3D Printer, a consumer desktop FDM 3D printer. It is a black and gray machine with a carbon fiberpatterned frame, touchscreen on the front, and a large transparent enclosure door. The printers advertised build volume is 256 mm 256 mm 256 mm (10 10 10 inches)
Product: ELEGOO Centauri Carbon 3D Printer Manufacturer: ELEGOO Inc. Purchase Date July 8th Problem Description: The ELEGOO Centauri Carbon 3D printer has a serious electrical and safety flaw related to its main power/data cable. The cable carries up to 60 watts of power, but it does not follow the USB-C power delivery standard and is being used far beyond what the included wiring and strain relief can safely handle.
The printers cable combines data and high-current power lines through a proprietary connector instead of a certified USB-C PD setup. Users, including myself, have found that the cable overheats, the strain relief detaches or fails, and wire insulation frays or separates near the connector after light use. This causes intermittent power loss, unstable communication, and creates a risk of short circuits, arcing, or even electrical fire.
Multiple independent users have documented identical failures across [REDACTED], showing that this is a widespread design flaw affecting all units, not isolated cases. The issue arises because the cable is pushing near-maximum current through undersized conductors and lacks proper strain relief or temperature-rated insulation. Once the cable bends or flexes during normal operation, heat and stress concentrate at the connector until it fails.
Potential Hazards: Exposed or damaged insulation leading to electric shock or fire risk. Overheating cable that could melt insulation or deform nearby plastic parts. Electrical arcing and power loss due to frayed wires or broken conductors. Non-standard power wiring that misleads users into thinking its USB-C PD compliant when it is not.
Evidence of Defect: The printers documentation and marketing do not mention that the cable is proprietary and non-compliant with USB-C standards. The wiring gauge and strain relief are insufficient for sustained 60 W loads. Large numbers of reports online show the same failure modes, confirming this is a systemic safety defect.
Requested Action: I request the Consumer Product Safety Commission investigate the ELEGOO Centauri Carbon printer for: Unsafe electrical design in the main power/data cable. Failure to adhere to USB-C standards despite using similar connectors. Misrepresentation of the printers safety and durability.
A recall or mandatory cable redesign is needed to prevent electrical hazards. Customers should be informed to inspect their cables and stop using affected units until a safe replacement is provided.
- Model
- Centauri carbon
- Bought from
- Elegoo.com
- Bought
- Jul 8, 2025
- Where
- Weslaco, Texas: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Elegoo, made or sold by SHENZHEN ELEGOO TECHNOLOGY CO., LTD.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 11, 2025, sent to the company Nov 19, 2025, published by CPSC Dec 4, 2025
The product, in the report: The printers are the Elegoo Centauri Carbon model, though the currently unreleased Elegoo Centauri may also be affected. The printers are grey boxes with steel panels on all sides and a smoke grey tempered glass top and front door. Printers are approximately 398 x 404 x 490 mm in overall size.
Elegoo Centauri Carbon 3D printers use a USB C cable which provides 24v power at up to 4.3A to the printhead PCB. Data lines are shielded twisted pair 24 AWG while power and gnd are untwisted 20 AWG. The strain relief on my printer’s PCB failed exposing the wiring underneath and causing a short and toolhead board failure. Another user provided a video of a similar failure accompanied by visible and audible electrical arcing in the failed region of the cable, posing an immediate electrical fire hazard. The design of the printer’s strain relief and cable chain puts it under stress during homing and printing operations that may contribute to failure. Community members have identified at least a dozen printers with some combination of strain relief deformation or separation from cable sheathing, bulging of cable sheathing, or visible helical twisting of insulated wires underneath the sheathing in the strained regions. Elegoo support provided a replacement cable to me but the recent report of visible electrical arcing, precedent of house fires andrecalls caused by strain relief failures in other 3D printers, and number of Centauri Carbon units with strain relief damage that went unnoticed until the problem was mentioned to them is concerning. My printer was preorder around 6/25/25, has an mfg. date of 6/04/25, and arrived around 8/10/25. I have included photos of my printer showing potential cable damage. Of the four units where total print time is know it ranged from 100-600 hours.
- Model
- Centauri Carbon
- Serial number
- CC.25604.A378
- Bought from
- Elegoo US Webstore
- Bought
- Jun 15, 2025, about then
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 18, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Elegoo, made or sold by SHENZHEN ELEGOO TECHNOLOGY CO., LTD.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 14, 2025, sent to the company Sep 30, 2025, published by CPSC Nov 26, 2025
The product, in the report: The printers are the Elegoo Centauri Carbon model, though the currently unreleased Elegoo centauri may also be affected. The printers are grey boxes with steel panels on all sides and a smoke grey tempered glass top and front door. Printers are approximately 398 x 404 x 490 mm in overall size.
Elegoo Centauri Carbon 3D printers use a USB C cable which provides 24v power at up to 4.3A to the printhead PCB. Data lines are shielded twisted pair 24 AWG while power and gnd are untwisted 20 AWG. The strain relief on my printer’s PCB failed exposing the wiring underneath and causing a short and toolhead board failure. Another user provided a video of a similar failure accompanied by visible and audible electrical arcing in the failed region of the cable, posing an immediate electrical fire hazard.
The design of the printer’s strain relief and cable chain puts it under stress during homing and printing operations that may contribute to failure. Community members have identified at least a dozen printers with some combination of strain relief deformation or separation from cable sheathing, bulging of cable sheathing, or visible helical twisting of insulated wires underneath the sheathing in the strained regions. Elegoo support provided a replacement cable to me but the recent report of visible electrical arcing, precedent of house fires and recalls caused by strain relief failures in other 3D printers, and number of Centauri Carbon units with strain relief damage that went unnoticed until the problem was mentioned to them is concerning.
My printer was preorder around 2/15/25, has an mfg. date of 4/1/25, and arrived around 5/15/25. I have included photos of my printer as well as the other 10 units for which photos showing potential cable damage are available. Of the four units where total print time is know it ranged from 100-600 hours.
- Model
- Centauri Carbon
- Serial number
- C C.25418.C058
- Bought from
- Elegoo US webstore
- Bought
- Apr 1, 2025, about then
- Where
- Holyoke, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 31, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Elegoo, made or sold by SHENZHEN ELEGOO TECHNOLOGY CO., LTD.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.