Google Nest Protect smoke and carbon monoxide alarms

12 reports to CPSC, the latest made Jun 17, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

12reports to CPSC
Jun 17, 2025the latest report was made
Jul 19, 2023the earliest
11with the company’s comments

Brand: Google Nest Protect
Maker: Nest Labs, Inc.Makers, importers or sellers, as the reports name them
Product: Smoke and carbon monoxide alarmsBoth in oneCPSC’s product type: Combination Fire/Smoke Alarm and Carbon Monoxide Detector (code 714), in Home Maintenance and Structures: Home Security

Other ways the reports write the brand (3)

“Google”, “Google Nest” and “Google/Nest”

By month

4 reports from July 2024 to June 2025; the most in June 2025, 1. 8 earlier reports, since July 2023, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2025	1
March 2025	1
December 2024	1
November 2024	1
March 2024	1
January 2024	2
December 2023	1
October 2023	1
September 2023	1
August 2023	1
July 2023	1

How badly anyone was hurt

First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 8 CPSC: Incident, No Injury
No incident, no one hurt 2 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Jun 17, 2025, sent to the company Jun 23, 2025, published by CPSC Jul 8, 2025

The product, in the report: Google Nest Protect smoke and CO2 detector

Google nest smoke and CO2 detector failed 7.5 years before claimed lifespan end of device. They claim the sensors last 10 years. Mine has failed today, it was purchased on 12/09/22 and received and installed on 12/15/22

Model
06A
Serial number
06aa01ac30220b3l
Bought from
Google website
Bought
Dec 9, 2022
Where
United States: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Google nest protect, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/7/2025) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action.

CPSC report 20250617-79CD0-2147330384. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 19, 2025, sent to the company Dec 18, 2025, published by CPSC Jan 7, 2026

The product, in the report: Google nest protect smoke/CO detector

Google nest protect thermostat I got a low battery warning on the smoke detector tonight. Removed the [REDACTED] lithium batteries that came with the smoke detector, and immediately burned my hand, causing a blister

Model
Nest Protect
UPC
NA
Serial number
06 AA01 AC 392202LZ
Bought from
Home Depot, Lawrence KS
Bought
Mar 19, 2025
Where
Lawrence, Kansas: Home/Apartment/Condominium
Who was involved
Age 47, Male
The reporter’s relation to them
Self
As this report names them
Brand Google Nest Protect, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20250319-B6FFF-2147332472. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 16, 2024, sent to the company Dec 23, 2024, published by CPSC Jan 14, 2025

The product, in the report: Google Nest Protect Smoke and carbon monoxide detector. Build date October 2022

I had a Nest Protect smoke and carbon dioxide alarm send me a message to replace the batteries. One of the six batteries was extremely hot and nearly burned me. I dont think this is a battery issue. Ive used [REDACTED] ultimate lithium batteries in my wireless security cameras for years without issues and over a hundred replacement batteries. There are multiple reports of the same issue with other Nest protect users in googles and [REDACTED] forums. Google offers no explanation of the issue but in other posts has offered replacement. I dont feel safe putting this back up without a true explanation of the cause and what they did to prevent it in the future.

Model
S3000BWES
UPC
854448003679
Serial number
06AA01AC432205T6
Bought from
Best Buy
Where
Hickory, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Google/Nest, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/7/2025) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action.

CPSC report 20241216-B3474-2147334560. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 22, 2024, sent to the company Dec 10, 2024, published by CPSC Dec 26, 2024

The product, in the report: Google Nest Protect, Battery Operated, White

Product is Google Nest Protect. I purchased this product for the feature that it will send a push notification to your phone if the fire, smoke, or carbon monoxide alarm goes off. I have set the alarm off at least 4 times since I have owned it, including once today, over about a year, and have never gotten a push notification. I unfortunately was not aware that I would not receive a notification until an event occurred where I should have been sent a notification. The first couple times it didn’t work I tried to resolve it and make sure it was not user error. I have checked the Google forums, tried all troubleshooting. Google marks these issues as resolved when people clearly state that the issue has never been resolved.

Model
06A
UPC
Not sure
Serial number
06AA01AC1423052K
Where
Richland, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Google, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/23/2024) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action. We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20241122-9057C-2147335100. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 28, 2024, sent to the company Apr 2, 2024, published by CPSC Apr 16, 2024

The product, in the report: Nest Protect Gen 2 Wired Smoke/CO detector

Google Nest Protects stop working after a CO alarm. I am being told by Google that all of my five Nest Protects will need to be replaced leaving me with no working smoke/CO detectors for weeks.

Model
Nest Protect Gen 2
Serial number
06CA01AC062100n4
Bought from
Google
Bought
May 1, 2021, about then
Where
West Point, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Google, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/15/2024) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action.

CPSC report 20240328-74265-2147340099. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 29, 2024, sent to the company Feb 1, 2024, published by CPSC Feb 15, 2024

The product, in the report: Google Nest Protect- smoke and carbon monoxide detector

On my NEST Protect (smoke and carbon monoxide detector) it started chirping in the middle of the night like it was low battery, however these devices will warn you via the app or voice announcement on the unit. The concerning part is that when I took it down at 2am the detector was very hot. They contain 6x AA Lithium Ion batteries and were all very hot to the point I pulled them outside in the cold because I was afraid they might explode or start a fire. After researching this, I am finding this is a issue that is being reported a lot. People are afraid to use them because of the fire hazard which these devices are made to warn you of fire/CO2, not cause it!

Model
Nest Protect and CO alarm
UPC
864448003679
Serial number
06AA01AC25180LD1
Bought from
Amazon
Bought
Sep 3, 2018
Where
Hermitage, Tennessee: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Google Nest, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/14/2024) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action. We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20240129-98FAD-2147341403. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 27, 2024, sent to the company Feb 2, 2024, published by CPSC Feb 26, 2024

The product, in the report: Google nest protect smoke/CO detector

My Google nest protect smoke alarm detected a fire and sounded but did not send a notification to my phone or account even though notifications are turned on fully and the app states no fire ever happened but all 4 of my nest protect smoke alarms went off saying there was a fire.

Bought from
Google
Where
United States: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Google nest protect, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/14/2024) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action. We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20240127-F270D-2147341434. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Dec 1, 2023, sent to the company Dec 22, 2023, published by CPSC Jan 19, 2024

The product, in the report: Multiple Nest Protect Wired 120 volt White models. Manufactured 2015 and 2023.

Nest Protect Smoke/CO Alarm is unable to be interconnected for weeks at a time due to an issue on Google’s end. Google has not provided a response on when the issue will be resolved.

Model
Nest Protect Second Generation Wired
UPC
Multiple
Serial number
Multiple
Where
Rancho Cordova, California: Home/Apartment/Condominium
Who was involved
Age 27, Male
The reporter’s relation to them
Self
As this report names them
Brand Google Nest, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(1/8/2024) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action. We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20231201-D4082-2147343722. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 7, 2023, sent to the company Oct 11, 2023, published by CPSC Oct 25, 2023

The product, in the report: Google Nest Protect - Smoke Alarm - Smoke Detector and Carbon Monoxide Detector - Battery Operated , White - S3000BWES Serial 06A01AC3216046U Manufactured 2016 AUG 09

A Google 2nd Gen Nest Protect - Smoke Alarm - Smoke Detector and Carbon Monoxide Detector detector installed in my house abruptly had a low battery warning and started beeping every couple minutes. When I pulled it down and tried to remove the batteries I sustained a burn on one of my fingers - as one of the batteries was extremely hot.
The batteries in use were [REDACTED] AA Ultimate Lithium Batteries with an expiration date of 12/2036

Model
S3000BWES
Serial number
06A01AC3216046U
Bought from
Amazon
Bought
Apr 1, 2017
Where
San Francisco, California: Home/Apartment/Condominium
Who was involved
Age 52, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Google Nest, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/23/2023) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action. We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20231006-C044F-2147344794. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Sep 29, 2023, sent to the company Oct 3, 2023, published by CPSC Oct 18, 2023

The product, in the report: Google Nest 2nd Generation Smoke & CO2 detector. Battery operated

Google Nest Smoke / CO2 detector started beeping about once per minute. I took it down and batteries were burning hot, almost untouchable. Very dangerous!!

Serial number
06AA01AC0221046X
Bought from
Google Store, online
Bought
Feb 18, 2022
Where
Somerville, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 62, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Google, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(10/16/2023) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action.
We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20230929-705C9-2147344959. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 4, 2023, sent to the company Aug 11, 2023, published by CPSC Aug 25, 2023

The product, in the report: Google Nest Protect Smoke & CO Alarm. Hard wired version with 3 AA Lithium batteries for backup. Photo of the backside uploaded. Also uploaded photo pf AA battery that got scaldingly hot and started to deform.

Google Nest Protect smoke/co wired detector reported low battery. Went to change it and found one of the batteries extremely hot to where you couldn’t touch it. The [REDACTED] Lithium AA battery was also discolored and disfigured near the positive terminal.

Model
06C
Serial number
06CA01AC121701SA
Bought from
Amazon
Bought
May 24, 2017
Where
Dallas, Texas: Home/Apartment/Condominium
Who was involved
Age 68, Male
The reporter’s relation to them
Self
As this report names them
Brand Google Nest Protect, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/25/2023) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action. We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20230804-8C8A2-2147346002. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 19, 2023, sent to the company Aug 2, 2023, published by CPSC Aug 16, 2023

The product, in the report: Google Nest Protect Smoke Alarm and Carbon Monoxide Detector (V2)

Google Nest Protect Smoke Alarm and Carbon Monoxide Detector won’t factort reset, can’t be added to network, and Google won’t support when contacted. Puts home and lives at risk.

Model
Model number 06
Serial number
06aa01ac31250bb2
Where
Orlando, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Google Nest Protect, made or sold by Nest Labs, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/16/2023) Nest Labs, Inc.: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Nest is committed to designing safe, high quality, and effective products that help people in their homes. When customers have an issue with one of our products, we ask that they contact Nest to provide us with information and the opportunity to retrieve and examine the product. This provides us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action. We will continue our customer outreach so we can study this issue and ensure the quality and safety of our product.

CPSC report 20230719-5D977-2147346321. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Google Nest Protect smoke and carbon monoxide alarms

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.