Stack-On safes

5 reports to CPSC, the latest made Jul 30, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

5reports to CPSC
Jul 30, 2020the latest report was made
Jul 29, 2012the earliest
1with the company’s comments

Brand: Stack-On
Maker: STACK-ON PRODUCTS COMakers, importers or sellers, as the reports name them
Product: SafesCPSC’s product type: Safes (code 709), in Home Maintenance and Structures: Home Security

By month

1 report from August 2019 to July 2020; the most in July 2020, 1. 4 earlier reports, since July 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
July 2020	1
July 2019	1
June 2019	1
September 2017	1
July 2012	1

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Jul 30, 2020, sent to the company Aug 11, 2020, published by CPSC Aug 25, 2020

The product, in the report: Stack-On QAS1510 quick access electronic gun safe MOdel QAS1510

Just four days after receiving this brand new safe from Walmart, I went to open it with the code I had set and the locking mechanism wouldn’t budge. I had entered the correct code, as confirmed by flashing green lights and a faint buzz of the servo motor, but still the safe stayed fully closed. So, I grabbed the backup keys for the electronic safe, put it in the keyway and turned. No luck. The locking mechanism was completely jammed and both keys were only able to turn a quarter of a turn before being met with considerable force. No amount of jiggling, pounding, or pushing while turning the key was effective. Eventually, I had to purchase tools to force the safe open to get access to my passport, handgun, social security card, cash, and best-man gift from my brother (a beautiful wristwatch). All the banging and force required to open the safe had scratched up the watch and gun. In addition, the manufacturing company was unresponsive to calls and emails, despite offering a 3 year warranty on the safe. They finally responded to a support email 5 days after forcing the safe open, and 8 days after the request the same day the safe first sealed itself closed.

Model
QAS1510
Serial number
Y215ML2230174
Bought from
Walmart, Arizona
Bought
Jul 8, 2020
Where
Tucson, Arizona: Home/Apartment/Condominium
Who was involved
Age 29, Male
The reporter’s relation to them
Self
As this report names them
Brand Stack-On, made or sold by STACK-ON PRODUCTS CO
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20200730-E96DB-2147370786. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 15, 2019, sent to the company Aug 7, 2019, published by CPSC Aug 21, 2019

The product, in the report: Stack-on Total Defense safe, gray and black door.

Safe opens without entering a passcode or even touching the electronic lock. Now, the safe opens everytime with just a little effort without entering a passcode. This is an extremely huge safety risk and I cannot keep firearms in it with fears that my children can get in at any time.

Model
TD-40-SB-E-S Total Defense 40 Gun safe
UPC
085529165362
Serial number
A137PF0380037
Bought from
LL Bean, Virginia
Bought
Sep 1, 2018, about then
Where
Rockingham, Virginia: Home/Apartment/Condominium
Who was involved
Age 39, Male
The reporter’s relation to them
Self
As this report names them
Brand Stack-On, made or sold by STACK-ON PRODUCTS CO
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190715-97594-2147379869. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 29, 2019, sent to the company Jul 19, 2019, published by CPSC Aug 2, 2019

The product, in the report: Stack-on PC-650 Portable Security Box

I own a Stack-On portable Security Box which I purchased at Cabela’s sporting Goods in their gun safe department. This is model PC-650. It is an 11”x8”x2” metal locking box with both a digital code and a key to unlock it. It is padded inside and will hold a full size pistol. I discovered that if dropped from 2 feet onto a hard surface, the box will spring open, spilling the pistol. This is the height of a nightstand and it falling onto a hardwood floor. if an accidental fall causes it to open, it is not safe to have around children. I discovered that this is not just my box, but all of this same style. There are several videos if this posted on the internet.

Model
PC-650
Bought from
Cabellas
Bought
Jun 1, 2017, about then
Where
Bedford, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Stack-on, made or sold by STACK-ON PRODUCTS CO
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190629-AD63D-2147380203. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 18, 2017, sent to the company Sep 26, 2017, published by CPSC Oct 11, 2017

The product, in the report: Stack-On Personal Bio-metric Gun Safe - Medium 14x10x10

5 year old child was able to use his fingerprint to open the Stack-On PS-15-10-B bio-metric gun safe, retrieve a loaded gun from inside the safe and accidentally shoot himself in the hand.
The fingerprints “saved” in the bio-metric unit was the mother and father of the 5 year old.
There are several online reviews of this specific safe which report unauthorized fingerprints have been used to open the safe.

Model
PS-15-10-B
Serial number
Y198MH21730018
Where
Kalamazoo, Michigan: Home/Apartment/Condominium
Who was involved
Age 5, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Stack-On, made or sold by STACK-ON PRODUCTS CO
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(10/12/2017) STACK-ON PRODUCTS CO: While Stack-On is saddened to hear that any individual was harmed by a firearm, the information provided indicates that the cause of the injury was due to the consumer’s failure to follow the manufacturer’s prescribed safety procedure, rather than failure of the particular personal biometric gun safe product identified by serial number Y198MH21730018. At this time, Stack-On and its affiliated companies and entities are not aware of any design or manufacturing defect that would contribute to any failure of the biometric safe described in the complaint lodged by the consumer. In instances such as these, where an unauthorized or unrecognized user gained routine access to the safe, the likely cause was that the owner failed to properly set the biometric lock.
Safes that utilize a biometric locking system purchased through authorized retailers arrive to the consumer with standard manufacturer safety settings. Those safety settings allow general access to the safe, until a fingerprint is first recorded into the system. The enclosed instructions provided with the specific model at issue contain a step-by-step guide on how to set and confirm the biometric lock using fingerprints. The process requires three separate successful attempts to record a single fingerprint. If all steps are not successfully completed, the safe will remain in its original manufacturer safety setting that will permit general access.
The instructions specifically warn consumers that failure to properly record fingerprints on initial receipt of the product will compromise the safety and security of the safe. While the product contains additional safety features such as timing and lock out systems designed to minimize accidental and/or unauthorized access, none of the safety features, including the biometric lock, will serve to eliminate the possibility of injury or loss associated with improper use or installation of the product as indicated in the warranty and instruction materials. Stack-On and its affiliated companies and entities maintain that all consumers should exercise proper firearm safety procedures and recommendations to protect the lives and safety of all individuals who are, or may come into contact with firearms, including children.

CPSC report 20170918-2E30C-2147397380. Submitter: Public Safety Entity Search for it on SaferProducts.gov
No one hurt
Made Jul 29, 2012, sent to the company Aug 20, 2012, published by CPSC Sep 4, 2012

The product, in the report: Stack-On PS-514 Safe. Commonly used as gun safe !!

I just read an article by Marc Weber Tobias detailing how the Stack-On safes can be opened with a paper clip (search for his name and “thesidebar” and/or “Security Labs” and/or “Forbes”). So I tried it myself on the Stack-On PS-514 I have. I have a short video if you want and I posted it on Amazon under “DANGER !!! Easy to pick !!”. I’ve never cracked a safe in my life and I did it on the second try. The video is my 5th time opening it with a paper clip. I showed my wife how to do it and she got it open on the first try. These are sold as gun safes. The California DOJ has approved them. A child can get into them, get a gun and kill or injure themselves or another person (this has actually happened).

Model
PS-514, PDS-500 and others
Serial number
L03FH0332634
Bought from
Amazon
Bought
Dec 29, 2010
Where
Wappingers Falls, New York: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Stack-On, made or sold by STACK-ON PRODUCTS CO
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120729-D4B06-2147465274. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Stack-On safes

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.