Rejuvenation padlocks, chain locks or other locks
1 report to CPSC, the latest made Sep 11, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Sep 11, 2024the latest report was made
- Sep 11, 2024the earliest
- 0with the company’s comments
- Brand
- Rejuvenation
- Maker
- WILLIAMS-SONOMA, INC.Makers, importers or sellers, as the reports name them
- Product
- Padlocks, chain locks or other locksCPSC’s product type: Padlocks, Chain Locks or Other Locks (code 707), in Home Maintenance and Structures: Home Security
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2024 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Sep 11, 2024, sent to the company Sep 25, 2024, published by CPSC Oct 17, 2024
The product, in the report: Exterior doorknob and deadbolt set.
I purchased the Tumalo Brass Knob Exterior Door Hardware Set from Rejuvenation in August 2019, and since then, I have encountered multiple safety-related issues with the product. These issues significantly compromise the security and safety of my home. 1. First Issue (February 2022): After about 2.5 years of use, the deadbolt mechanism became extremely loose. The locking mechanism started failing intermittently, requiring frequent adjustment and posing a security risk. I contacted Rejuvenation at the time, and while they acknowledged that this should not be happening, they only suggested that we attempt to fix it ourselves by tightening the screws. 2. Second Issue (August 2024): The interior doorknob completely detached from the spindle, rendering the lock entirely inoperative. Upon inspection, I found that the spindle had split in half. This is a serious concern, as the inability to securely lock the door puts my household at risk of break-ins. Rejuvenation declined to offer a replacement part or meaningful solution, citing that the product was outside of its warranty period. The failure of both the deadbolt and the doorknob within five years poses a serious safety hazard. An unreliable locking mechanism leaves the door vulnerable to forced entry, which could lead to personal injury or property theft. Given the high price of the product and its intended use for home security, this level of failure is unacceptable and dangerous.
- Model
- Tumalo Exterior Door set
- Bought from
- Www.Rejuvenation.com
- Bought
- Aug 26, 2019
- Where
- Rutherford, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Rejuvenation, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.