Hearth Record

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Omnia padlocks, chain locks or other locks

1 report to CPSC, the latest made Jul 5, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jul 5, 2023the latest report was made
  • Jul 5, 2023the earliest
  • 0with the company’s comments
Brand
Omnia
Maker
Omnia Industries, Inc.Makers, importers or sellers, as the reports name them
Product
Padlocks, chain locks or other locksCPSC’s product type: Padlocks, Chain Locks or Other Locks (code 707), in Home Maintenance and Structures: Home Security

By month

1 report from August 2022 to July 2023; the most in July 2023, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20231

How badly anyone was hurt

  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Jul 5, 2023, sent to the company Jul 7, 2023, published by CPSC Jul 21, 2023

    The product, in the report: The lock is an Omnia mortise lockset with these identifying stickers: Control No. 33L5 Single-Point Lock or Latch Lock Function F (Lever and LH are checked off) 788N BM20LH-LB.FIN

    I am writing to report an unsafe door lock, which is manufactured by a company called Omnia. Under certain conditions, the lock does not open and presents an entrapment hazard.

    The lock is an Omnia mortise lockset with these identifying stickers: Control No. 33L5 Single-Point Lock or Latch Lock Function F (Lever and LH are checked off) 788N BM20LH-LB.FIN

    The lock is on my front door. When I unlock my door, if I leave the key in the lock and the door closes behind me, it will occasionally lock me inside my condo. It doesn’t happen every time, and to date this has happened twice. When it does happen, the key remains inserted on the outside of the door, and the inside door handle and deadbolt knob do not turn. I need to have someone turn the key from outside in order to open the door. This presents an entrapment hazard, as I can’t exit my condo under these conditions without someone unlocking the door from the outside.

    A locksmith took apart the lock on 6/30/23 and was able to replicate the issue. He said that it was due to a design flaw of the mortise lock itself. He described the issue as: “When the key is oriented to engage the latch, the cam on the mortise cylinder prevents the interior lever from engaging the latch.” He said that there was nothing that could be adjusted or cleaned on the lockset to fix the issue. He advised replacing the lockset with a different brand of lock, which would not have this design flaw.

    I contacted Omnia on 6/30/23 to inform them of this problem and to ask for a solution. Their response, on 7/5/23, did not provide a solution: “If the key is left in the cylinder and the key turns at all, the cam of the cylinder could lock up the mortise lock. To prevent the situation you described, we recommend that you not leave the key in the cylinder. Thank you, [REDACTED]”

    I am concerned that the manufacturer has apparently acknowledged the entrapment risk that I described and is treating it as the intended behavior for this lock.

    Model
    BM20LH-LB.FIN
    UPC
    Unknown
    Serial number
    Unknown
    Where
    Medford, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 32, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Omnia, made or sold by Omnia Industries, Inc.
    How badly, in CPSC’s words
    No Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Padlocks, chain locks or other locks

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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