GeekTale (also sold under Geek Smart) padlocks, chain locks or other locks
1 report to CPSC, the latest made Dec 7, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Dec 7, 2025the latest report was made
- Dec 7, 2025the earliest
- 1with the company’s comments
- Brand
- GeekTale (also sold under Geek Smart)
- Maker
- Geek Technology Co., Ltd.Makers, importers or sellers, as the reports name them
- Product
- Padlocks, chain locks or other locksCPSC’s product type: Padlocks, Chain Locks or Other Locks (code 707), in Home Maintenance and Structures: Home Security
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2025 | 1 |
How badly anyone was hurt
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No incident, no one hurt Made Dec 7, 2025, sent to the company Dec 10, 2025, published by CPSC Dec 29, 2025
The product, in the report: The product is a GeekTale / Geek Smart Fingerprint Door Lock, Model K11, in silver. It is an electronic smart lock designed for interior residential doors, such as bedrooms. The exterior panel is approximately 6.3 inches tall, 2.8 inches wide, and about 1.2 inches deep, with a fingerprint reader and keypad built into the front. The interior panel is approximately 5.5 inches tall and 2.8 inches wide, attached to a door handle. The lock is made of a silver metal alloy with internal electronic components, a motorized latch mechanism, and a built-in fingerprint sensor. It is operated by fingerprint, keypad PIN, app/[REDACTED] control, manual knob, and a physical key. The unit does not have a visible battery compartment and appears to use an internal power source.
I installed a GeekTale / Geek Smart Fingerprint Door Lock (Model K11) on my bedroom door on November 6, 2025. The lock worked normally for approximately 2 to 3 weeks. Then, within the last week and a half, the lock began malfunctioning in dangerous ways, including trapping children in the room once and trapping me inside the room once.
First possible malfunction Late November (after Thanksgiving)
I was not home during this incident, so I cannot confirm exactly what happened. My older daughter contacted me and told me that my 2-year-old son was locked inside my bedroom. She did have the physical key and attempted to unlock the door, but she told me the key would not turn. Because I was not present and did not witness the situation, I did not assume at the time that this was a product malfunction. When I arrived home, I used my fingerprint and the door opened immediately.
First confirmed malfunction Friday in early December
On a Friday in early December, my 10-year-old daughter, 4-year-old daughter, and 2-year-old son were watching TV in my bedroom when the door locked again. My daughter again attempted to use the physical key, and the key still would not turn the latch, even though it fits correctly. This indicated the mechanical override was not working.
I was not home and could not return for approximately 3 hours due to a flat tire. The children remained trapped until I arrived. When I used my fingerprint, the door opened immediately.
This was the first time I realized the key failure might be due to a product defect rather than user error.
Second confirmed malfunction December 67 (documented in app log)
On December 6, 2025 at 21:48, the devices app log recorded the door locking. Shortly after that, the lock completely failed, trapping me inside my bedroom overnight with my 2-year-old son.
NONE of the unlocking methods worked: Fingerprint Keypad App/[REDACTED] unlock Manual turn knob Physical key
I removed the inner lock housing and attempted to retract the latch manually using tools, but the latch was mechanically stuck and would not move.
This confirmed that the earlier incidents including the times the physical key would not turn were likely early signs of the same defect.
- Model
- K11 (GeekTale /
Geek Smart Fingerprint Door Lock) - Serial number
- [REDACTED]
- Bought from
- Amazon
- Bought
- Nov 2, 2025
- Where
- Orangeburg, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 2, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GeekTale (also sold under Geek Smart), made or sold by Geek Technology Co., Ltd.
- How badly, in CPSC’s words
- No Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.