ASSA padlocks, chain locks or other locks
1 report to CPSC, the latest made Aug 21, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 21, 2021the latest report was made
- Aug 21, 2021the earliest
- 0with the company’s comments
- Brand
- ASSA
- Maker
- Assa AbloyMakers, importers or sellers, as the reports name them
- Product
- Padlocks, chain locks or other locksCPSC’s product type: Padlocks, Chain Locks or Other Locks (code 707), in Home Maintenance and Structures: Home Security
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2021 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Aug 21, 2021, sent to the company Oct 4, 2021, published by CPSC Oct 26, 2021
The product, in the report: ASSA passage lockset
I own a home with a storm shelter (FEMA rated Safe Room) built in. Is is made of filled concrete block with a concrete slab on the top and bottom and a FEMA rated storm shelter door as the only exit. The door has 3 Medico single cylinder deadbolts and an ASSA passage set for entry and exit.
Yesterday, I found myself locked out of our storm shelter and determined that the latch was not retracting when the handle was turned. Having had locksmith training, I knew the problem was that the latch had become disengaged from the mechanism that retracts the latch when the handle is turned. The only way to get the door open was to remove the handle and bezel and cut off the outside flange with an angle grinder since the hardware is only designed to be removed from the inside. Unfortunately, the paint on the door was damaged a little in the process and the lock was destroyed.
After removing the lockset and getting the door open I was able to confirm the problem. When the latch was installed it was not completely perpendicular to the lock mechanism; it was slanted slightly toward the exterior of the door. The lockset’s retraction mechanism has a slot into which the latch retractor fits. There is a gap on both ends just wide enough for the retractor to slip out of contact with the retractor. The latch retractor was able to work its way into the gap on the exterior side so the little ears on the retractor were not within the slot. When the handle awas turned it failed to pull the latch with it, effectively locking the door even though it is a passage set. I do not know why ASSA would leave a gap like that in the retraction mechanism. Making the tab thicker on the latch retractor would prevent this from being able to happen. The passage set worked fine for the last year or so; it did not happen right away.
This is a serious problem. If a family was inside the shelter when it failed like this there would be no possible way to get themselves out; they’d be trapped unless they had tools to remove the handle, bezel, and lock mechanism and retract the latch manually from inside the hole. In a storm situation when cell towers are down this could result in a life threatening situation, especially if there was extensive damage and emergency response was overwhelmed and it took a long time to check damaged houses.
I feel very lucky that this happened before we needed it and that we were not inside when it failed.
Thank you
[REDACTED]
- Model
- N/
A - UPC
- N/
A - Serial number
- N/
A - Where
- Alexander, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand ASSA, made or sold by Assa Abloy
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.