Hearth Record

Back to Faucets or spigots

Glacier Bay faucets or spigots

4 reports to CPSC, the latest made Jun 26, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Jun 26, 2024the latest report was made
  • Sep 5, 2014the earliest
  • 4with the company’s comments
Brand
Glacier Bay
Maker
The Home DepotMakers, importers or sellers, as the reports name them
Product
Faucets or spigotsCPSC’s product type: Faucets or Spigots (code 699), in Home Maintenance and Structures: Plumbing & Bath

By month

1 report from July 2023 to June 2024; the most in June 2024, 1. 3 earlier reports, since September 2014, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20241
August 20171
January 20161
September 20141

How badly anyone was hurt

  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 26, 2024, sent to the company Jul 1, 2024, published by CPSC Jul 16, 2024

    The product, in the report: Glacier Bay three-way shower diverter and mount. 919 260 Brushed Nickel. This is distributed by Home Depot. It is used to allow a hand held shower and stationary shower head to be used by the same water pipe.

    I was using a Glacier Bay three-way diverter and mount. The bottom completely dislodged and flew off in the shower during normal use. It was enough force to injure someone severely. In examining the product, the inside plastic piece split in half where the screw was inserted holding the device together. The entire bottom metal piece flew off.

    Model
    HD3075-544
    UPC
    8 20633 95231 2
    Serial number
    S8139-042022
    Bought from
    Home Depot, Arizona
    Bought
    Jan 15, 2023, about then
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Incident, No Injury
  2. First aid

    Made Aug 4, 2017, sent to the company Aug 14, 2017, published by CPSC Sep 4, 2017

    The product, in the report: Touchless Kitchen Faucet

    Glacier Bay touchless faucet model 67536-0508D2 has a design flaw. It burnt my hand. The touchless mechanism only turns off the flow of water to the head. The water valves on the faucet are left on. This allows the hot and cold to mix since the hot water is under pressure. If the handle is left on any temp besides full cold, when you turn on the faucet HOT water comes out. I can explain this further. I’ve tried to talk to Glacier Bay (Home Depot) about this but they won’t let me speak to anybody with authority or understanding on how the faucet works. If you look at Delta’s touchless faucets they come with check valves on the HOT and COLD lines to keep this from happening.

    UPC
    1001-407-752
    Bought from
    Home Depot
    Bought
    Jun 7, 2017, about then
    Where
    Joliet, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. First aid

    Made Jan 8, 2016, sent to the company Jan 19, 2016, published by CPSC Feb 4, 2016

    The product, in the report: Touchless single-handle pull-down sprayer kitchen faucet with LED light (chrome)

    touchless faucet stopped working. I thought it was the batteries. When I went to replace them, it was very hot, so I disconnected the box and ran the faucet without it.

    Model
    67536-1008D2
    Bought from
    225.00, Texas
    Bought
    May 1, 2015, about then
    Where
    San Antonio, Texas: Home/Apartment/Condominium
    Who was involved
    Age 49, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. No one hurt

    Made Sep 5, 2014, sent to the company Sep 19, 2014, published by CPSC Oct 3, 2014

    The product, in the report: Two handled bathroom faucet. Three hole faucet w/valves at 4” on center. Polished brass finish with white porcelain handles. Also included a drain & pop-up assembly. Limited lifetime warranty.

    Shortly after going to bed one night, I heard a “pop” and the sound of running water in the bathroom. I found that the cold water handle and valve cartridge had blown off the top of a 7 year old two handle Glacier Bay vanity faucet. Water was shooting at full force straight up into the air. I was very fortunate to have been nearby when this happened and was able to turn off the water almost immediately. This was in a 2nd story bathroom and could have easily caused thousands of dollars in water damage. If it had been the hot water faucet that had blown off, there would have also been a scalding hazard. The part that failed is a thin threaded cylinder that screws down onto the faucet body to hold the valve cylinder in place. The faucet parts diagram calls it a retainer nut or “bonnet.” Although it had been in service for seven years, the faucet was drip free and the polished brass finish still looked like new. There was no sign at all that it was about to fail catastrophically. It had never required any maintenance other than an occasional cleaning of the aerator.

    I have a 14 year old version of this same faucet in the downstairs bathroom. The only difference is that the porcelain handles are attached with exposed polished brass screws. On the newer faucet that failed, these screws are hidden under snap-in covers embossed with H & C. I though I better replace it immediately rather than risk another catastrophe, but when I pulled off the handles I could see that the bonnets on the older faucet were obviously much thicker and better built than the ones on the newer model. I’ve confidently decided to leave that one in service.

    The municipal water pressure here is 80 psi. That isn’t high enough for the building department to require pressure regulators, but I installed one anyway over 20 years ago and check and maintain it on an annual basis. These usually come from the factory with a default setting of 50 psi, but I have always set mine at 35 psi. It is my sincere hope that my experience was a one in a million fluke and that there are not thousands of Home Depot customers out there who are at considerable risk after having installed what I always considered an economical but well built product from Glacier Bay.

    I am including several photos of the faucet and failed part. I found the original Home Depot receipt dated 5/5/20, but it is faded and difficult to read without a magnifying glass. I am also including a copy of the installation booklet that came with the faucet because it has a detailed parts diagram.

    Model
    102-823L
    UPC
    016247194242
    Bought from
    Home Depot
    Bought
    May 5, 2007
    Where
    Santa Maria, California: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Faucets or spigots

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.