Delta faucets or spigots

4 reports to CPSC, the latest made Sep 22, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

4reports to CPSC
Sep 22, 2020the latest report was made
Mar 12, 2013the earliest
4with the company’s comments

Brand: Delta
Maker: Delta Faucet CompanyMakers, importers or sellers, as the reports name them
Product: Faucets or spigotsCPSC’s product type: Faucets or Spigots (code 699), in Home Maintenance and Structures: Plumbing & Bath

By month

1 report from October 2019 to September 2020; the most in September 2020, 1. 3 earlier reports, since March 2013, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2020	1
February 2019	1
April 2013	1
March 2013	1

How badly anyone was hurt

Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Sep 22, 2020, sent to the company Oct 20, 2020, published by CPSC Nov 10, 2020

The product, in the report: Delta 1-Spray 7.5 in. Single Wall Mount Rain Shower Head in Chrome (Model #75174C) https://www.homedepot.com/p/Delta-1-Spray-7-5-in-Single-Wall-Mount-Fixed-Rain-Shower-Head-in-Chrome-75174C/303333763

While showering (without even touching the shower head) and no warning signs heard or observed the Delta Faucet Shower Head and rod (Model #75174C) came crashing down just missing my head. The force of the product falling easily could have damaged my bathtub but luckily it did not. When the product broke, water began shooting out from the broken part on the side of the attachment right up and over our shower curtain causing our bathroom to flood, water dripping down the walls and damage to furniture in the room (wooden towel shelf and rug). While the incident occurred, I was in my home alone, so nobody would have been able to help me had the product fallen and hit me in the head... which likely could have knocked me out. I have pictures of the product and how it broke. After calming down from what had occurred (and trying to clean my bathroom of the damage), I looked on Home Depots web site (where we purchased the shower head from approximately 1 year ago) to find other reviews of the exact same situation happening to other owners, with pictures to prove it... some complaints date back to 2019. I reached out to Delta Faucets Customer Service via [REDACTED] and received a response requesting that I provide them with my address, personal info, and date of installation. I provided the requested information with the exception of the date of instillation (as this is not something that a home owner would typically document). I stated that I am not comfortable using this product ever again as it seems I am not the only person who this has happened to and it is very dangerous and was very scary- especially being home alone. The only way the company would consider me for a reimbursement is if I provided the following information: 1. proof of purchase 2. letter of explanation explaining what I am seeking and what led up to the damage 3. pictures of the damage stating that they must be able to see the damage up close and that pictures must show the location of the damages in the unit. Pictures must also be in color, well lit and in focus. 4. Photographs of the entire installation site, including the bathtub, base, surround, floor, and walls around installation pocket area. 5. Two estimates for like replacement on letterhead from licensed contractors. 6. Request must be for like replacement. 7. The estimates need to be on letter head from licensed contractors. They will not consider anything else. They indicated that if any information above is not provided that they will not even consider the claim. I stated that this is not a reasonable request and that I was very disappointed with their customer service. Their only other solution is to provide me with a free replacement of the clearly faulty model that had broken in my home and other reviewers home or offered me 70% off of a product replacement on their web site. When looking on their site, I quickly realized that their prices were WELL ABOVE the prices of other stores, like Home Depot, for the same model number of their product. I am very concerned that this product is going to end up severely injuring someone and/or damaging their home and things inside of it. Not only that but the situation was very stressful, loud, and frightening.

Model
Model #75174C
Bought from
Home Depot
Bought
Feb 2, 2019, about then
Where
Lehigh Acres, Florida: Home/Apartment/Condominium
Who was involved
Age 26, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/2/2020) Delta Faucet Company: As stated in the report, the consumer reports that her shower head and rod fell while she was taking a shower. The consumer reports that she was not injured, but that she was concerned that the falling object could have injured her and/or damaged her tub.
Delta has been in contact with this consumer regarding the reported issue. The product at issue in the report is Model 75372D. This product, including the shower head and rod, was tested to and certified according to standard ASME A112.18.1/B125.1 for plumbing product design and performance.
While Delta regrets that the consumer had this experience, it does not believe the product at issue is defective or that it poses a significant consumer risk. Delta has since provided a replacement shower head to the consumer.
Delta takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20200922-02BEE-2147369650. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 18, 2019, sent to the company Mar 4, 2019, published by CPSC Mar 19, 2019

The product, in the report: Bathroom faucet

The aerator on this Delta 592-DST bathroom faucet is made of plastic. Black mold forms on this aerator to the point that pieces of black mold flake off and will fall into a glass with pouring water. I have cleaned this aerator several times. The mold will form again within about four to six months of use. This is disgusting, and probably hazardous.

Model
592-DST
Bought from
FaucetDirect.com
Bought
Feb 8, 2014
Where
Orchard lake, Michigan: Home/Apartment/Condominium
Who was involved
Age 70, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/18/2019) Delta Faucet Company: As stated in the report, the consumer purchased a Delta bathroom faucet, model 592-DST, from an unknown retailer. The consumer is alleging that black mold forms on the aerator of the faucet approximately every six months.
The consumer previously contacted Delta’s customer care team making similar claims. The aerator, nor anything within the faucet, can support the growth of black mold or any variety of mold. Delta has not received the subject faucet or any material to analyze, but suspects that the black specks noted by the consumer are likely coming from some other source in the water supply, such as the water heater. Delta, as a goodwill gesture, sent the consumer a replacement aerator in February of 2019.
Delta bathroom faucets meet the strict standards of ASME A112.18.1 and CSA B125.1.
Delta takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20190218-07F48-2147382634. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Apr 2, 2013, sent to the company Apr 22, 2013, published by CPSC May 6, 2013

The product, in the report: Faucet

The consumer says that after he installed it, he went to use it. He rubbed his right hand on the edge of the snout and cut his hand because the edge was very sharp. He filed it down but it is still rather sharp.
The consumer contacted the manufacturer and the rep said that they would escalate the issue.

Model
521 PPU DST
Bought from
Lowe’s, Florida
Bought
Mar 29, 2013
Where
Sarasota, Florida: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(5/3/2013) Delta Faucet Company: We are troubled to know that this customer was dissatisfied with one of our products. Delta Faucet’s reputation for quality and customer satisfaction is extremely high. We are unable to comment on this customer’s report of a sharp edge on his bathtub spout because he has refused to send it to us for inspection. This is a very popular design and yet Delta has never before had a complaint about a sharp edge on this product. Without inspecting the spout, we are unable to speculate as to how this customer may have cut his hand, as he reports.

CPSC report 20130402-9FE7D-1318613. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 12, 2013, sent to the company Apr 18, 2013, published by CPSC May 2, 2013

The product, in the report: Delta In2ition Two-In-One hand held shower heads

I recently bought 2 Delta In2ition Two-In-One hand held shower heads at my local Home Depot. The Delta item number is 75584D. There is a serious problem with these shower heads as the handset will fall out of the cradle with the slightest touch of the handle or even the cord. It’s a very long cord, so when the handset falls out it hits the bottom of the bathtub. I can only imagine if some child was taking a bath and touched the cord, it could fall on their head and seriously hurt (or even kill) a small child. The handset is pretty heavy, so it is entirely possible. Since our children are grown, I worry about it falling on our toes. You guys need to either come up with a fix for this item to hold it more securely in the cradle, or recall it before some gets injured.

Model
In2ition Two-In-One, 75584D
Bought from
The Home Depot, Georgia
Where
Portland, Oregon: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/1/2013) Delta Faucet Company: We are troubled to know that this customer was dissatisfied with one of our products. Delta Faucet’s reputation for quality and customer satisfaction is extremely high. We are unable to comment on this customer’s report of difficulty in seating the hand held shower in its holder and have reached out to her to request access to the unit she purchased in order to determine what might be the problem. This is a very popular design and overwhelmingly, customers who have purchased it have been extremely pleased with its performance. (6/20/2013) Delta Faucet Company: This customer’s complaint about difficulty in seating the hand-hold shower in the cradle of the In2ition shower head is extremely rare (a handful of such complaints out of two million units sold). Even though complaints like this are rare, and even though there have been no reports of a serious injury from use of this product, Delta is always working to improve its products and the customer’s experience. This model, and similar In2ition products, been redesigned to make it even easier to nestle the hand held shower head into the cradle. This design change is being introduced across the product line and this customer is being sent a similar model that already contains the easier-to-cradle design change.

CPSC report 20130312-68257-1312659. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Delta faucets or spigots

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.