Sundance hot tubs or home spas
7 reports to CPSC, the latest made Nov 20, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 7reports to CPSC
- Nov 20, 2025the latest report was made
- May 21, 2014the earliest
- 1with the company’s comments
- Brand
- Sundance
- Maker
- Sundance SpasMakers, importers or sellers, as the reports name them
- Product
- Hot tubs or home spasCPSC’s product type: Hot Tubs or Home Spas (code 698), in Home Maintenance and Structures: Plumbing & Bath
Other ways the reports write the brand (2)
“Sundance Spa” and “Sundance Optima Hot tub”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2025 | 1 |
| October 2023 | 1 |
| April 2023 | 1 |
| February 2023 | 1 |
| June 2022 | 1 |
| April 2022 | 1 |
| May 2014 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 5 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Nov 20, 2025, sent to the company Nov 25, 2025, published by CPSC Dec 10, 2025
The product, in the report: Sundance Payton hot tub
Our hot tub temperature sensor reads far below the actual temperature. My wife and I both had superficial minor burns as a result. There is a recall for this product but on similar models but ours was not covered by the recall. However it is doing the exact same thing as the recalled temperature sensor so I would recommend our model and year be added to the recall list.
- Model
- Payton 680 series
- Serial number
- OPY3LED-100746553-0320
- Where
- Reno, Nevada: Mobile/
Manufactured Home - Who was involved
- Age 31, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sundance, made or sold by Sundance Spas
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Oct 16, 2023, sent to the company Oct 18, 2023, published by CPSC Nov 1, 2023
The product, in the report: Mahogany cabinet Sundance Odessa hot tub.
We went to use our Sundance Odessa Hot tub and found the temperature was approximately 107 F when the setpoint was 95 F. No injury occurred. On Sundance’s website I found an active recall describing a similar event, but found my unit was not specifically included in the recall.
- Model
- Odessa
- Serial number
- 100757300
- Where
- Plymouth, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 41, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Sundance Spas
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 20, 2023, sent to the company May 8, 2023, published by CPSC May 22, 2023
The product, in the report: three hot tubs - this has happened on all 3 Sundance Chelsee tubs
The consumer has a safety concern in reference to his three Sundance hot tubs. He stated that they have the same issue and the ones that were recalled. The temperature sensors are off. However, he checked his serial numbers, and they were not included in the recall.
(09/2021) The consumer stated that his tenants advised him of the issue. The temperature was set for 100 degrees. The water continued to get hotter. When the consumer tested the water, the temperature was 110 degrees.
- Model
- Chelsee
- Serial number
- OCS3LXD100527530
- Bought from
- All Seasons Spa, Ohio
- Where
- New Plymouth, Ohio: Other
- Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Sundance, made or sold by Sundance Spas
- Reports CPSC links to it
- 20230508-AFDF1-4201392, 20230508-A3DAF-4201393
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 2, 2023, sent to the company Feb 7, 2023, published by CPSC Feb 22, 2023
The product, in the report: Sundance Ramona temperature sensor replaced under warranty and that replacement sensor (Sundance part (6600-166), while covered by the date range of the recall, is NOT recalled as the current recall applies only to sensor [REDACTED] .
Recall number 23-068 (Sundance/Jacuzzi spas temperature sensor allows spa water temps to exceed 104 degrees Fahrenheit) may not cover enough products. My Ramona Spa had its temperature sensor replaced on or around Sep 2021, under warranty, with part number 6600-166. My model is earlier than the time frame listed in the recall, but the date of my under warranty repair (i.e., temperature sensor replacement) falls within that time frame.
The original sensor stopped working and the spa heater would not activate. Under warranty, the technician replaced my original sensor with part number 6600-166.
Fast forward to Jan 2023 when the 6600-166 failed, albeit in a different fashion--the water temperature was 110 (validated by my instant read thermometer). Sundance claims that the part covered under the recall was [REDACTED], not my under warranty replacement part 6600-166.
As you are no doubt aware, temperatures above 104 are highly dangerous and are life threatening. So at a minimum, the current recall should be EXPANDED. Perhaps additional parts are defective as well.
- Model
- 6600-166 (sensor part number)
- Bought from
- Paradise Valley Spas
- Bought
- Sep 1, 2021, about then
- Where
- Los Altos, California: Home/
Apartment/ Condominium - Who was involved
- Age 65, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sundance Spa, made or sold by Sundance Spas
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 17, 2022, sent to the company Jun 27, 2022, published by CPSC Jul 12, 2022
The product, in the report: Sundance McKinley Spa/Hot Tub
I have a hot tub/spa. With the thermostat set at 103 degrees and reporting 103 degrees, the water temperature was 108-109 degrees as measured with a digital thermometer. This is the second occurrence. After the prior occurrence, the thermostat/heat control mechanism was replaced. I was using the hot tub and realized that the temperature was much higher than 103 degrees so I exited before there were observable health effects. The manufacturer’s manual contains several warnings that temperatures in excess of 104 degrees are dangerous.
I wish to add information to my earlier report. I may not have been clear about the risk for harm. I myself was not harmed because of my awareness of the risk and removing myself from the dangerous situation. The manufacturer itself says hot tub temperatures beyond 104 degrees are dangerous. The Commission itself has issued a warning CPSC Warns Of Hot Tub Temperatures | CPSC.gov It also states that temperatures in excess of 104 degrees.
The risk created by this hot tub is that the temperature gauge understates the actual temperature in the tub by 4-5 degrees. The fact that the tub did so after being repaired to correct this problem suggests a possible systematic issue.
- Model
- McKinley
- Serial number
- 100714648
- Bought from
- Vienna Hot Tubs, Virginia
- Bought
- Aug 15, 2019
- Where
- Oak Hill, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 77, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sundance, made or sold by Sundance Spas
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Apr 11, 2022, sent to the company Apr 13, 2022, published by CPSC Apr 27, 2022
The product, in the report: Hot tub
Sliced finger turning jets on Sundance optima 880 hot tub
- Model
- Optima 880 series
- Bought from
- Valkey Pool and Spa
- Bought
- Mar 30, 2022
- Where
- Fishersville, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 53, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Sundance Optima Hot tub, made or sold by Sundance Spas
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made May 21, 2014, sent to the company Jun 13, 2014, published by CPSC Jun 27, 2014
The product, in the report: Hot Tub
Caller purchased her hot tub spa March 19th, 2012 and had no problems with it until March 5th, 2014. The tub is set at 98 degrees when not in use.
March 5th, 2014 the callers husband was preparing to get in the hot tub and set the water temperature from 98 to 101 degrees.
Once the hot tub read 101 degrees he got in, turned the jets on but then got out within ten minutes stating that the water felt extremely hot. The caller’s husband had just returned from Florida so it was assumed that his body temperature was confused.
March 6th, 2014 the temperature was at 98, the caller’s husband and son left this temperature at 98 and got into the hot tub. Neither the husband or son was in the water any more than ten minutes before they got out and the husband stated again that it was extremely hot.
One cycle is 20 minutes before the hot tub shuts off, the husband normally goes in for two cycles and the son usually completes one cycle unless he is feeling exceptionally well, then he will complete two cycles.
After these two incidents the caller’s husband purchased a standalone thermometer. The thermometer read 108 after being in the tub for a few minutes but the temperature setting was at 98.
The owners manual for the hot tubs reads that the water should never reach over 104 and that any time the water temperature reaches 2 degrees above the set temperature that the circulation pump will stop working to reduce the temperature.
The caller states that this is a therapeutic tub and was purchased for the quality and functions that it produces because her husband has back issues and her son has cerebral palsy. This is not a medical spa hot tub, was not purchased from a medical supply source but was purchased by the consumer for these purposes.
She believes that this rising in water temperature could be extremely dangerous
She contacted a contractor March 7th, 2014, he replaced the temperature sensor at callers expense at $98.20 after testing the water with the cover half off and obtaining a temperature of 107 with the setting at 98.
She will file reports to Consumer Protection regarding the company but is asking that this hot tub become recalled for the safety of the public.
There are no injuries being reported
She contacted the manufacturer on March 10th, 2014 and was advised by [REDACTED] that he was taking her information and would escalate it up then call her.
March 17th, 2014 the caller contacted [REDACTED] at the manufacturers because she had been advised she would receive return call and she had not.
She spoke again with [REDACTED] who questioned her regarding the temperature fluctuation as well as the circulation pump not stopping and he advised her that she is in the “Gray area” and that the hot tub would have turned off 112 degrees.
He offered her filters for the hot tub when she asked to be refunded after repeating that a 108 degree reading is
- Model
- Hamilton 780 series
- Serial number
- 100389486
- Bought from
- Lighthouse Pools and Spa, Ohio
- Bought
- Mar 19, 2012
- Where
- Strongsville, Ohio: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Sundance Spa, made or sold by Sundance Spas
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.