Hearth Record

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Balboa Water Group hot tubs or home spas

1 report to CPSC, the latest made Dec 1, 2015. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Dec 1, 2015the latest report was made
  • Dec 1, 2015the earliest
  • 0with the company’s comments
Brand
Balboa Water Group
Maker
Paradise Spas & MotorsportsMakers, importers or sellers, as the reports name them
Product
Hot tubs or home spasCPSC’s product type: Hot Tubs or Home Spas (code 698), in Home Maintenance and Structures: Plumbing & Bath

By month

1 report from January 2015 to December 2015; the most in December 2015, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20151

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Dec 1, 2015, sent to the company Jan 15, 2016, published by CPSC Feb 3, 2016

    The product, in the report: HTR 40 KW 800 Plastic Revol from Balboa water group. Serial number partly damaged by the fire.

    Fire units responded to [REDACTED] for fire in the backyard of the residence. Reporting party stated he saw smoke coming from the back yard of the structure and alerted 911 and the home owner who was in the garage at the time. The home owner went to the back yard to find the hot tub was on fire. He used a garden hose and home extinguisher to extinguish the flames. MPD unit on scene updated MFD units that the fire had been extinguished and response could be downgraded from emergent. As R-2 arrived on scene, white smoke was visible coming from the back yard, FF [REDACTED] and FF [REDACTED] proceeded to investigate. The hot tub was resting on a concrete pad bordered by a cedar fence on two sides. The hot tub unit was completely burned through the plastic paneling on the front and side and had extensive fire damage internally. No fire damage was sustained to the fencing or residence. E-2 arrived on scene and canceled other responding fire units. MFD then removed the hot tub cover and used the TIC and garden hose to eliminate hot spots. R-2 returned to service while E-2 remained on scene. MFD drained the hot tub of the water and moved the unit off of the concrete pad. [REDACTED] was called to investigate the incident. Property was then turned over to the home owner.

    The fire investigation revealed that the hot tub was less then 2 years old. It was purchased through Paradise Spas and Motorsports in Minot, ND. A master electrician wired the hot tub. An electrician confirmed the hot tub was properly wired at the time of the fire. The fire originated inside of the heating element.

    Model
    Model NXG12-4.0 Rating 240V 4.0KW
    Serial number
    55631???120406019
    Bought from
    Paradise Spas and Motorsports, North Dakota
    Where
    Minot, North Dakota: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Balboa Water Group, made or sold by Paradise Spas & Motorsports
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Hot tubs or home spas

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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