Face place benches

The reports, as CPSC published them

1. Seen by a doctor or nurse

   Made Jun 16, 2026 · , sent to the company Jul 10, 2026 · , published by CPSC Jul 24, 2026

   The product, in the report: Disney-branded Face Place automated photo booth manufactured by Apple Industries, Inc. The booth is installed outdoors and contains an enclosed photo area, a fixed smooth metal bench with a rounded front lip, a curtain, a camera, and a payment screen. The bench measures approximately 30 inches wide, 13 inches deep, and 2223 inches high. The distance from the bench surface to the camera lens is approximately 28.5 inches.

   On March 29, 2026, at approximately 3:00 p.m., my four-year-old daughter was injured while using a Disney-branded Face Place photo booth manufactured by Apple Industries, Inc. and located outdoors at Carlsbad Premium Outlets in Carlsbad, California.

   My daughter was of ordinary height for a four-year-old child. She was using the booth under the direct supervision of both of her parents. I was inside the booth with her and her 16-month-old brother, and her father was immediately outside the booth.

   The booth contains a fixed metal bench with a smooth seating surface and a rounded front lip or edge. When my daughter sat normally on the bench, her face did not appear within the camera frame. Measurements taken after the incident showed that the camera lens was approximately 28.5 inches from the bench and approximately 6.5 to 7 inches above her seated eye level.

   Because she could not appear in the photograph while seated normally, she attempted to reposition herself upward. Within seconds, she slipped forward from the smooth metal bench and over or across the rounded front lip. She struck her head, knee, hip, thigh, side, and right abdominal area.

   The fall caused extensive bruising, pain, difficulty walking, reduced physical activity, sleep disruption, and a period during which she was reluctant or unable to participate normally in activities such as riding her bicycle. She also developed a scar that has remained visible and appears permanent.

   This design creates a foreseeable risk to children of ordinary preschool age. A four-year-old child who cannot appear in the camera frame while seated normally may naturally attempt to scoot forward, lift herself, kneel, or reposition herself. The combination of the camera placement, the smooth metal seating surface, and the rounded front lip increases the risk that a child will slide or fall from the bench during that foreseeable movement.

   I have observed competing photo booths with materially different seating designs, including rectangular plastic benches with textured or less slippery surfaces that appear to provide greater friction and a more stable seating edge. I am providing this comparison to identify a potentially safer alternative design, not to claim that every competing booth is necessarily safe.

   I also observed an additional potential burn hazard. The booth is installed outdoors, and its curtain does not extend far enough to keep the metal seating area fully shaded. The metal bench may therefore be exposed to direct sunlight and may reach a temperature capable of causing a serious burn to a child or other user. This heat issue did not cause my daughters injury, and I am reporting it separately as an additional product-safety concern that should be investigated.

   After the incident, Apple Industries, Inc. was notified in writing and received a formal demand letter describing the accident, injuries, and alleged design hazards. The company denied responsibility.

   I request that the CPSC evaluate the booths fixed bench design, the smooth metal surface, the rounded front lip, the bench dimensions, the camera placement relative to children of ordinary preschool height, the foreseeable need for children to reposition themselves, the adequacy of any warnings, and the risk created by direct sunlight heating the exposed metal seating.

   Model

   Unknown Disney-branded Face Place photo booth

   Where

   Carlsbad, California: Other

   Who was involved

   Age 4, Female

   The reporter’s relation to them

   My Child

   As this report names them

   Brand Face place, made or sold by Apple Industries

   How badly, in CPSC’s words

   Injury, Seen by Medical Professional

CPSC’s disclaimer

Sources