Hearth Record

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ROOMS TO GO sofas and couches

2 reports to CPSC, the latest made May 9, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • May 9, 2023the latest report was made
  • Oct 19, 2021the earliest
  • 1with the company’s comments
Brand
None given: no report names a brand, so the group is named for its maker, ROOMS TO GO
Maker
ROOMS TO GOMakers, importers or sellers, as the reports name them
Product
Sofas and couchesCPSC’s product type: Sofas, Couches, Davenports, Divans or Studio Couches (code 679), in Furniture, Furnishings & Decorations: Furniture
Other ways the reports write the brand (1)

“Rooms To Go Crestline”

By month

1 report from June 2022 to May 2023; the most in May 2023, 1. 1 earlier report, since October 2021, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20231
October 20211

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made May 9, 2023, sent to the company May 11, 2023, published by CPSC May 25, 2023

    The product, in the report: Reclining sofa from Rooms To Go . Metals parts are very sharp. Barley touching the metal causes cuts.

    Three people in my household have been sliced by the product

    Bought from
    Rooms to go
    Bought
    Dec 2, 2022
    Where
    Birmingham, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    made or sold by ROOMS TO GO
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. Seen by a doctor or nurse

    Made Oct 19, 2021, sent to the company Oct 21, 2021, published by CPSC Nov 4, 2021

    The product, in the report: Rooms To Go Dual PWR Reclining Sofa

    We purchased a Dual Powered Reclining Sofa and Love Seat at Rooms To Go n September 2020 for a cost of $3707.97. Rooms to Go has still not answered our complaints about dangerous conditions with this furniture.

    In April 2020, I began trying to contact Rooms To Go corporate. There is a metal bar directly behind the seat, and this has become a problem. This week, when I sat down, the metal bar stuck into my back. Yesterday, this same bar caught my finger as I was moving on the sofa, and I was cut. I have video of the issue that shows it very clearly. This is a design flaw, and I can not imagine no one else has not had this problem with this particular sofa. I am checking with you first to see how we can resolve this. This is a dangerous situation. Please have someone call me at …

    After many months of trying to communicate with them and not getting responses, I spoke with a representative ([REDACTED]) who said that she would help me get this issue resolved.

    To date I have not received any communication and am stuck with this sofa set which has a dangerous condition.

    Serial number
    1185988JSN 1172271JSN
    Bought from
    Rooms To Go
    Bought
    Sep 5, 2020
    Where
    Atlanta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Rooms To Go Crestline, made or sold by ROOMS TO GO
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Sofas and couches

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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