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Flexsteel sofas and couches

2 reports to CPSC, the latest made Oct 21, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Oct 21, 2025the latest report was made
  • Apr 2, 2016the earliest
  • 1with the company’s comments
Brand
Flexsteel
Maker
FLEXSTEEL INDUSTRIES, INC.Makers, importers or sellers, as the reports name them
Product
Sofas and couchesCPSC’s product type: Sofas, Couches, Davenports, Divans or Studio Couches (code 679), in Furniture, Furnishings & Decorations: Furniture
Other ways the reports write the brand (1)

“Flexsteel - Latitudes Collection”

By month

1 report from November 2024 to October 2025; the most in October 2025, 1. 1 earlier report, since April 2016, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20251
April 20161

How badly anyone was hurt

  • Emergency room 2 CPSC: Injury, Emergency Department Treatment Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Emergency room

    Made Oct 21, 2025, sent to the company Nov 4, 2025, published by CPSC Nov 26, 2025

    The product, in the report: Flexsteel Power reclining sofa with console. Flexsteel Model 1645-63PH-70671

    My wife severed the tip of her dominant hand index finger on a new Flexsteel sofa. She caught her finger in the armrest mechanism as she lowered it to the down position. We had the couch for 1 day, and looking at the mechanism after the injury, it is apparent that this type of injury will be easy to repeat as the mechanism is fully exposed and functions nearly like scissors as the armrest goes to the down position.

    Model
    1645-63PH-70671
    Bought from
    Patrick Furniture, Missouri
    Bought
    Oct 18, 2025
    Where
    CAPE GIRARDEAU, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Flexsteel, made or sold by FLEXSTEEL INDUSTRIES, INC.
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  2. Emergency room

    Made Apr 2, 2016, sent to the company Apr 18, 2016, published by CPSC May 2, 2016

    The product, in the report: Flexsteel Latitudes Collection power reclining sofa - leather, with two reclining mechanisms. Each mechanism controls one half of the couch.

    Our cat’s tail was caught and entangled in the power recline mechanism on a Flexsteel Latitudes Collection power reclining sofa. This was possible because there are no side guards on the mechanism - a serious safety defect that we were not aware of until this incident. This resulted in serious injury to our cat, and ultimately amputation of his tail. We also incurred injuries (cat bites) trying to remove the cat from the mechanism. We could not extract the tail from the mechanism because it was so tightly caught and entangled, and instead had to remove the entire mechanism from the couch and bring it, with tail intertwined, to the veterinary emergency hospital. I will attach pictures taken by the veterinary emergency hospital of the cat’s tail in the mechanism. There is no quick release on the mechanism itself, and no way to remove the mechanism from the couch other than to unbolt it - which took approximately 20 minutes and increased the trauma of the incident. This power mechanism safety defect has the potential to injure other pets and even small children who’s fingers would easily fit into the side opening of the mechanism.

    I contacted Flexsteel about the incident and safety defect. I was transferred to their parts department who took down information, including our phone number, but said we needed to deal with the store where we bought the couch from regarding the incident. I called the store (Rome Furniture in Gardner, MA) and was given a contact and email address to report the incident to. I sent an email to the address provided, including a description of the incident and photos, 3 days ago. We have not been contacted by either Flexsteel or Rome Furniture about the incident to date.

    Model
    Flexsteel Latitude Reclining Sofa Style 1237-62P
    Bought from
    Rome Furniture, Massachusetts
    Bought
    Jan 19, 2013
    Where
    Wendell, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Flexsteel - Latitudes Collection, made or sold by FLEXSTEEL INDUSTRIES, INC.
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Sofas and couches

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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