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Pottery Barn Kids recliners

3 reports to CPSC, the latest made Mar 5, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Mar 5, 2024the latest report was made
  • Dec 1, 2020the earliest
  • 0with the company’s comments
Brand
Pottery Barn Kids
Maker
WILLIAMS-SONOMA, INC.Makers, importers or sellers, as the reports name them
Product
ReclinersCPSC’s product type: Recliner Chair (code 670), in Furniture, Furnishings & Decorations: Furniture
Other ways the reports write the brand (1)

“Pottery Barn”

By month

2 reports from April 2023 to March 2024; the most in March 2024, 1. 1 earlier report, since December 2020, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20241
February 20241
December 20201

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Mar 5, 2024, sent to the company Mar 11, 2024, published by CPSC Mar 25, 2024

    The product, in the report: Tucker Upholstered 3-Piece Power Reclining Sofa, Polyester Wrapped Cushions, Performance Midland Tweed Graphite

    Pottery Barn delivered the Tucker Upholstered 3-Piece Power Reclining Sofa. When I sat on it with the footrest up it easily toppled over forward, potentially crushing a toddler or small animal in front of it. The back of the sofa lifted up during this and any toddler or small animal could easily get crushed when the sofa rests back down. I refused delivery due to the danger. I don’t believe this product should be sold.

    Model
    3265661
    UPC
    Not known
    Serial number
    Not known
    Bought from
    Pottery Barn, New York
    Bought
    Nov 25, 2023
    Where
    New York, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Pottery Barn, made or sold by WILLIAMS-SONOMA, INC.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 17, 2024, sent to the company Feb 22, 2024, published by CPSC Mar 7, 2024

    The product, in the report: Pottery Barn Kids Manual Dream Glider Recliner. Here is the link to the actual product: https://www.potterybarnkids.com/products/dream-recliner/ Manual Recliner Overall: 33” wide x 37” deep x 40” high Overall (fully reclined): 33” wide x 65.5” deep x 32” high Clearance from wall for full recline: 12” Seating: 21” wide x 21.5” deep x 19” high Seatback Height: 23.5” Arm: 7” wide x 26” deep x 26.5” high Diagonal Depth: 33” Swivel Mechanism: 25.5” diameter, 3” high Weight: 95 lbs Weight Capacity: 300 lbs

    My wife and child were seated as normal in the Pottery Barn Dream Manual Glider Recliner (https://www.potterybarnkids.com/products/dream-recliner/) and while pressing the manual recline latch, the back of the chair broke off on one side and led both mom and child to tip over and fall. Both wife and child were thrown to the floor as a result of the part breaking out of its socket. My wife is 110 lbs and my child is 20 lbs. Thankfully, injuries were only minor - pulled back muscle and soreness for wife, and temporary pain for child outside of the emotional situation - but could have been significant. The product is not made safely, does not adhere to Pottery Ban Kids Anti-Tipping Testing nor their Global Safety Standards.

    Upon reaching out to Pottery Barn Kids multiple times verbally (their email is not monitored they said), they have refused to provide any level of satisfactory customer service for the injured consumers. This includes replacing the furniture given was negligently assembled by the product owner, providing replacement parts for their furniture, or refunding the consumer for the faulty product. They also showed complete disregard for human injury, particularly to the child. The company advised that because the product was purchased over 30 days ago, nothing can be done. In fact, they were unable to even view our original order # [REDACTED] from May 2022 because it was over 1 year old (surely, there must be information record keeping requirements for companies like this?). The company also advised that they have a one year warranty on furniture products such as this, which they advised is NOT provided explicitly to consumers. We found this to be very odd that a warranty exists but is NOT disclosed to a consumer? How is a consumer to know when they are purchasing or even after if there is any recourse? This seems to be deceptive sales practices at its finest, and surely a regulatory compliance issue.

    This is a safety issue for the product that we do not want any other family to go through. There clearly are policies and standards that Pottery Barn Kids has in place to protect consumers from these issues, yet they are both not clear to its consumers and not followed. When safety issues do arise, the company is grossly negligent in attempting to resolve them with their consumers.

    Model
    Dream Manual Swivel Glider & Recliner
    UPC
    4488742
    Serial number
    4488742
    Bought from
    https://www.potterybarnkids.com/products/dream-rec
    Bought
    May 8, 2022
    Where
    Chappaqua, New York: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Pottery Barn Kids, made or sold by WILLIAMS-SONOMA, INC.
    How badly, in CPSC’s words
    Incident, No Injury
  3. Seen by a doctor or nurse

    Made Dec 1, 2020, sent to the company Dec 17, 2020, published by CPSC Jan 5, 2021

    The product, in the report: Pottery Barn Kids Paxton Swivel Glider & Recliner Model Paxton Swivel Glider & Recliner UPC 2288592

    Around 945 AM eastern time on 12/1/2020, the entire back of the Pottery Barn Kids Paxton Swivel Glider/Recliner fell backwards as my wife was burping my daughter. The recliner was not in a reclined position at the time of the incident. As a result of the failure, my wife and daughter fell backwards. My daughter was born on [REDACTED]. Therefore, my wife was less than 6 days post c section. Per doctors orders, she should not be handling any weight more than our baby. During the accident, her entire body weight was on her midsection. There was some separation in the incision and intense pain following the incident. My wife immediately contacted her doctor and went for an examination. Her doctor informed her to continue monitoring her body temperature and to watch for any additional bleeding that may result from the accident. She is going back for a followup exam.

    Moreover, my wife’s shoulder is extremely sore as a result of the accident. She will likely require a doctor to examine her shoulder to determine the severity of her injuries.

    It is amazing my wife was able to keep my daughter from striking the floor. However, I am very concerned about my wife’s health.

    I hope this issue is properly handled. I will take what ever actions necessary to ensure this product is safe for other families. This recliner is extremely dangerous and in my opinion a recall is necessary to protect other families from this dangerous product.

    Model
    Paxton Swivel Glider & Recliner
    UPC
    2288592
    Bought from
    Pottery Barn Kids
    Bought
    Jun 8, 2020
    Where
    Sarasota, Florida: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Pottery Barn Kids, made or sold by WILLIAMS-SONOMA, INC.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Recliners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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