Hearth Record

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Sure Heat fireplace equipment

2 reports to CPSC, the latest made Jan 23, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jan 23, 2014the latest report was made
  • Dec 27, 2012the earliest
  • 0with the company’s comments
Brand
Sure Heat
Maker
SURE HEAT MFGMakers, importers or sellers, as the reports name them
Product
Fireplace equipmentCPSC’s product type: Fireplace Equipment (code 663), in Furniture, Furnishings & Decorations: Other
Other ways the reports write the brand (1)

“Sureheat”

By month

1 report from February 2013 to January 2014; the most in January 2014, 1. 1 earlier report, since December 2012, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20141
December 20121

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jan 23, 2014, sent to the company Jan 31, 2014, published by CPSC Feb 18, 2014

    The product, in the report: Ventless nat. Gas logs , hand painted.

    I purchased and installed new Sure Heat Vent less Gas Logs in my fireplace . That night the co2 alarms went off while the heater was in use. I shut the heater down and aired the house which cleared the problem . These Sure Heat Mountain Vernon Oak MV18VFMNG Gas Logs were made and painted in China I have found as I look into all this. Had I not had co2 alarms I would be dead along with the rest of my household and I am very concerned about this , please advise ! I have been in contact with our county health dept. and they advised I report it to you , however they will test the product if I chose to see if they can find the problem.

    Where
    Irving, New York: Home/Apartment/Condominium
    Who was involved
    Age 92, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Sure Heat, made or sold by SURE HEAT MFG
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Dec 27, 2012, sent to the company Mar 1, 2013, published by CPSC Mar 25, 2013

    The product, in the report: Firplace gas log, ventless with remote control

    01/2012 The consumer stated that the unvented fireplace logs come on by themselves in the auto mode. The consumer stated that the gas doors were shut and the vent was closed. It got super hot. He stated that he came inside the house and smelled heat. The consumer went to shut off the log immediately. The consumer stated that this has happened a total of five time. The most recent was 12/26/2012 around 9:30pm. The consumer stated that the remote control was on the table.

    12/27/2012-The consumer called the manufacturer to find out if they had a kit to address his concern. He was told that nothing was available. He was also told that they knew about the problem. The consumer was advised to put new batteries in the receiver. He was also told to shut it off when he is not around the fireplace.

    The consumer is concern that someone will get hurt over this.

    Model
    Savannah Oak Log
    Bought from
    Home Depot
    Bought
    Dec 12, 2011, about then
    Where
    Wickenbug, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Sureheat, made or sold by SURE HEAT MFG
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Fireplace equipment

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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