Hearth Record

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DuraFlame fireplace equipment

2 reports to CPSC, the latest made Jan 20, 2015. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jan 20, 2015the latest report was made
  • Mar 6, 2014the earliest
  • 1with the company’s comments
Brand
DuraFlame
Maker
Duraflame Inc.Makers, importers or sellers, as the reports name them
Product
Fireplace equipmentCPSC’s product type: Fireplace Equipment (code 663), in Furniture, Furnishings & Decorations: Other

By month

2 reports from February 2014 to January 2015; the most in January 2015, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20151
March 20141

How badly anyone was hurt

  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, care not known

    Made Jan 20, 2015, sent to the company Feb 10, 2015, published by CPSC Feb 26, 2015

    The product, in the report: Natural Log

    Caller stated that the natural log starting emitting black smoke and odor, it caused a burning sensation to her eyes, and she became dizzy. No medical attention was received. The log has caused her furnace to became clogged. There was black soot all over her unit. After the log finally burnt out she ventilated her home and her symptoms dissipated. This was the first time she had used this log.

    The manufacturer was contacted through fax because no one would answer the phones. She stated that they have not responded as yet.

    Caller feels that this log is unsafe and should be reported.

    UPC
    4113700107
    Serial number
    001070861315
    Bought from
    Kmart, Ohio
    Bought
    Jan 3, 2015, about then
    Where
    Concord Township, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand DuraFlame, made or sold by Duraflame Inc.
    How badly, in CPSC’s words
    Injury, Level of care not known
  2. No one hurt

    Made Mar 6, 2014, sent to the company Apr 18, 2014, published by CPSC May 2, 2014

    The product, in the report: Extra time fire log, single pack

    The consumer stated that she was using the fire log with her chimney.

    The consumer stated that she lit the fire log. The consumer stated that after 10-15 minutes the chimney was red hot. The consumer has a chimney thermometer. The consumer stated that the temperature was past the highest setting (900F).

    The consumer took the fire log outside and poured water over it. The consumer stated that not much of the fire log was used up.

    The consumer stated that some of the paint is burnt off of the chimney. The consumer stated that her chimney was just cleaned in fall.

    The consumer contacted the retailer regarding the incident. The retailer e-mailed the manf on consumer’s behalf. The manf called the consumer.

    The consumer was informed by the manf that they did not have any other complaints with this product.

    The consumer stated that if she did not notice the incident, more damage could have occurred.

    Model
    Unknown
    Serial number
    Unknown
    Bought from
    Wegmans, New York
    Bought
    Feb 24, 2014, about then
    Where
    Camillus, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Duraflame, made or sold by Duraflame Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Fireplace equipment

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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